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    Taylor Automotive

    5.0 (1 review)
    Closed Closed

    Services - Taylor Automotive

    Auto battery or electrical system repair

    Auto light repair

    Auto steering and suspension repair

    Taylor Automotive Photos

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    10 months ago

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    Mavis Tires & Brakes

    Mavis Tires & Brakes

    2.9
    (38 reviews)

    I ended up getting a tire blowout driving from Austin, TX to GA. I was able to call ahead of time…read moreto make sure they had my tire, and it took them less than 30 mins to get my new tire, alignment and balance done! I asked for the alignment since my steering wheel was shaking a lot during my drive, probably the main cause of the blowout. Best part? - they were able to work with me on price and received a military discount! I highly recommend this shop.

    I am extremely disappointed with the level of customer service I received during my visit…read more Unfortunately, the poor service was consistent from the front register staff to the supervisors. I attempted to ask a simple question, but instead of receiving assistance, I was met with unprofessional attitudes and a lack of communication. An employee in the service department even told me he could not speak with me because he was "in hot water" with his supervisors and was not allowed to communicate with customers. That is an internal management issue that should never affect a customer's experience. The overall atmosphere in the store was very negative. From the moment I walked in, the employees appeared frustrated, unfriendly, and unwilling to help. It created an uncomfortable environment and reflected poorly on the business. In addition, I believe the store would benefit from better-trained staff who are knowledgeable about the products and services they are responsible for assisting customers with. Customers should be able to ask questions and receive accurate information from courteous, professional employees. I hope management takes this feedback seriously by addressing the customer service culture, improving employee training, and ensuring customers are treated with respect and professionalism.

    Taylor Automotive - autorepair - Updated August 2026

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