10/10 experience. The dealership quoted me $4,500 for a couple of repairs and Freeman did what needed to be done for $900. They were friendly and thorough from start to finish, and the shop was spotless clean. Done in less than one day. I can't recommend this place enough. read more

If you want your vehicle cared for go to this location and get your repairs. They are professional, courteous, and quick with the service. They also give you a nonosense quote on what needs to be done. If you have multiple things they will help you map out what is the most important to be fixed and what can wait. read more

Great service, great people, and great prices. They took care of me and are highly recommended.

They saved my day! I was passing through on the highway when I hit a piece of metal that left a piece of my car dragging. I called them, and they were able to get me in right away and fix my car up for me to get home. Only charged me around $30. Great people. read more

The crew at Freeman Auto Repair are exceptional! I experienced a critical failure with my car while on an interstate road trip. On a busy Monday morning, they took care of me amid the steady stream of regular customers. Thad quickly diagnosed the problem, patiently explained the situation and ordered the necessary parts (and *only* the necessary parts - no attempt to up sell.) They even provided a complimentary ride to a nearby hotel. The next day the repair was complete and I was on my way with their good wishes for a safe ride home. I am grateful for the professional, honest, fair and hospitable service provided by Thad, Marian, Josh and the entire crew at Freeman Auto Repair. read more

Freeman's has been servicing my vehicles since 1998. It always does an outstanding job. It's so refreshing to have mechanics that take such great care of you. read more

We evacuated to Jackson from Hurricane Ida and, of course, my check engine light came on. I looked up reputable car repair places on the old Car Talk site, which is where I found Freeman Auto Repair. Just as I thought, the Car Talk site was a good place to find help. The folks at Freeman were fast and very fair. Solved my problem in just about an hour or so. Highly recommend. Felt confident the entire time that these guys not only knew what they were doing, but treated people well at the same time. read more

This is my first time going here. I needed a simple oil change. It cost me $90. They charged me the regular $50 for the oil change and a new radiator cap, and then added on $27 just for labor for screwing the cap on. I feel scammed. I will not be returning here again. There is absolutely no reason to charge $27 for changing a radiator cap. The $50 for the oil change included the labor for that. The extra labor charge was only for the cap. Their lady who answers the phone was also pretty rude when I was asking questions about scheduling an appointment. read more

Very trustworthy, wholesome people who absolutely know their stuff. There's no false upcharges here--Mr. Freeman and his staff do their best to fix up your vehicle without breaking the bank. I've consistently gotten better prices at Freeman Auto while shopping around, and on one occasion Mr. Freeman even comped my undercarriage repair. Staff is very organized, and always extremely personable. I recommend Freeman Auto to anyone and everyone who needs a repair near downtown jackson. read more

Guys at Freeman's are awesome. Kept me up to date on my truck, explained what was going on, and gave me a fair price on the repairs. Also let me keep it there a few extra days since I was on vacation. Will be my go to from now on, highly recommend. read more

Honest and fast repair shop. I have used them for many years and can trust they wont try to screw me on unneeded repairs. May not be the cheapest in town, but has fair prices. Cant go wrong here. read more

Took my car in for ac repair. They kept it for 2-3days then informed me they " thought it was the control panel which was $900. I found 1 on ebay for $150. They then kept it for another week. They returned the car with a rattling in the engine or somewhere that was not there when I left it. The front-end also was squeaking which was not there when I left it with them. The ac worked 2 days before it broke again. I'm too scared of what may happen if I took it to them again so.... I refused to pay. Never take your car here! read more

I came from out-of-state, and the shop could have taken advantage of me. Instead, I found it to be one of the best run operations I have ever had the pleasure of being involved in. Is professionally run it is honest, I never doubted for one second the competence of the workers or staff. If you're looking at this review and considering going there honestly you really should. It is better to have the job done right at a good price then done improperly somewhere else. read more