I've been taking my car to CarTrust literally since high school. I will never go back. The owners…read moredaughter is extremely rude with her phone etiquette. She probably would not have that job if her father wasn't the owner because her people skills are non existent. And after having repairs done less than two weeks ago, the problem with my vehicle is back. Do not take your vehicle here! Update :7/12- This morning my mom took the vehicle back because I was told by the owner himself to take my car somewhere else because his daughter told him I was ugly to her which was a total lie. And the lady at the front called my mother a liar!! This place cares nothing about customer service they just want your money! Their work is sub par and they dont even stand by the repairs they make! Go somewhere else!

A few weeks ago I had my oil changed and tires rotated as usual at CarTrust. However this morning I…read morehad to return secondary to issues with the tires. I was greeted with a warm welcome and after explaining my issues; the owners were very apologetic and agreed to rectify the situation. Shortly after 45 minutes, I was on my way again. I would definitely be returning to this business for all my future automobile needs. It means a lot to have a great positive understanding in the midst of adversity and challenging issues.

Phil, Bri, and Drew went the extra mile to get me back on the road. My 2010 Ford Fusion Hybrid…read morebroke down halfway between Jackson and Mound Bayou, and when no one else was able to offer to take a look at my car that same day, the staff at this Car Care Clinic offered to see what was wrong, so I had my car towed to them. At first, we thought it was a transmission issue because the car would not accelerate at all and was making a very loud grinding noise. This location does not do transmission work, but they kindly offered to confirm what sort of repair I might need. This, by itself, was a huge help, since every transmission repair shop in town was weeks behind in their work. Luckily, it ended up not being a transmission issue, but a broken axel that was spinning and scraping against the wheel without actually rotating it. Once we knew what the problem was, the staff offered to get my wife and I back on the road within a day, which was incredibly kind, since we were in the middle of a long road trip and did not have time to spare. Drew was not certified to work on hybrids, and doing so was very dangerous, but rather than turning down the job, he spent a great deal of time researching how to disconnect my car's battery, so he could repair it safely. While Drew was working on my car, Phil and Bri were very kind, friendly, and responsive, and kept me informed as to the car's progress and recommended places for me to get something to eat. Bri always answered the phone quickly and cheerfully when I called to ask about the progress. After the car was fixed and we were back on the road, Phil followed-up several times with us to make sure everything was okay and that we made it to our end destination safely, several days later. This was by far the most satisfying experience I have ever had with a car repair shop and its staff, and I highly recommend that anyone experiencing car trouble in Mississippi consider coming to this location.

The Manager - Frank Ashley is a very honest person which you do not find too often these days. I…read moreneeded to have my oil changed and he told me it would be 2 hours since his stalls were busy with vehicles. I appreciated his honesty as I was at a dealership on the coast and did not have this experience when I had to wait 5 hours for service. Frank even called another Car Care Clinic and I was able to get my service accomplished before heading back home the next day. Thank you Mr. Ashley!

Everything was great. Service and customer service. And when I got my car it wasn't making the…read morenoise it was making prior to my visit and they fixed it quick.

I have had the privilege of receiving some of the best care from such a gentleman, Mr. Walter…read moreHarvey, for a couple of decades! I have seen his business flourish and can say he has been just as professional, reliable and dependable since day one. I would highly recommend his services from his auto shop to his fish shop, etc. If his name is on it, you can rest assured he will get the job done to satisfaction and he is here to please. He and his team is a winner in my book! Much love. Demetria

I recently purchased a vehicle from Cannon Nissan of Jackson, and my salesperson, Brynne Hunter,…read morewas absolutely amazing. From the very first phone call, she was patient, professional, and took the time to listen to exactly what I wanted. Brynne never gave up and continued working with me until she found the perfect vehicle. I've purchased vehicles for many years, and this was by far one of the best car-buying experiences I've ever had. Everyone at Cannon Nissan was welcoming, respectful, and professional. Even when I stopped by again after my purchase, they made me feel like family. That level of care, professionalism, and customer service is hard to find. I would also like to recognize Sales Manager Kacorra Lewis for her support throughout the process. The teamwork between Brynne, Kacorra, and the entire staff was outstanding. Everyone I encountered was friendly, respectful, professional, and genuinely cared about making sure I had a great experience. From sales to service, the customer service was exceptional. If you're looking for a dealership that truly values its customers, I highly recommend Cannon Nissan of Jackson. Be sure to ask for Brynne Hunter, you won't be disappointed! Thank you, Brynne Hunter, Sales Manager Kacorra Lewis, and the entire Cannon Nissan team for making my experience such a positive one. Mercedes-Benz GLE 350, I absolutely love my vehicle and couldn't be happier with my purchase.

Clinton Moses is an awesome salesman and he help me with a car. I would give him a five stars…read moreanytime.

Probably the fastest oil change I've ever had. Staff was…read moregreat and price was good too considering I have to have a light weight full synthetic oil. Would certainly use again and recommend!

Excellent service and dependable well run business. Love to use locally owned businesses when…read morepossible

SCAM!!!!!!!! received my car on dec.5th I paid him 2600 upfront and he has been giving me the run…read morearound today is March.4th this is the third time I was supposed to pick my car up and he lied i told him I no longer wanted his service and he told me in order to get my car is to get a lawyer Please DO NOT WASTE YOUR TIME or money . - only gave 1 star because I had too

Awesome service and always get great quality parts so you won't have to keep coming back over and…read moreover fixing the same issue. I've been dealing with him for years wouldn't trade him for the world

Great service and fast response from start to finish. I would definitely recommend Chance ( Mr…read more Mobile Mechanic). He was professional and easy to work with. I am really happy with the service he provide.

Not a reliable mechanic at all, ignored all calls and text and refused work on vehicle.read more

Madison motor werks fixed my Audi within a week. My car was previously at the Audi dealership…read moresitting for 2 months and nothing done to it. I called Madison Motor werks and they got me in the same week and fixed my car in less than a week and fixed it correctly since Audi misdiagnosed it! Great service and staff!

Bought a car sight unseen from out of state, and Benjamin with Madison Motor Works performed a…read morepre-purchase inspection for me. He was very friendly, forthcoming, and knowledgeable, and I was relieved to have found them in the area. Highly recommend -