Really nice & helpful people who make you feel welcome and go out of their way for customers!!read more

Mr. Woods and his entire staff are great, friendly, make you welcome, customer service is top notch…read moreand to top it off they have great deals! I was going to buy some lawn equipment from some other stores but each of them had horrible customer service. I'm the type of person that believes in spending my money where I'm welcome. Mr. Woods agreed with me and he has a motto that says the customer is the boss. I didn't hesitate to shop and purchase a Cub Cadet tractor from him. I can assure I will be a repeat customer and I will tell everybody that I come in contact with about the great service I experienced at Woods Equipment The Lawn Mower Store on Hwy 80 in Pearl, MS.

Buyers beware!!! My lawn tractor has not had 10 hours on it since I bought it brand new. However, A…read morefriend ran my mower deck into a stump and bent something on my tractor so it no longer cut level. I took it to these guys and gave them my girlfriends number and told them I'd be in Iraq so please call her when it's time to deliver it. This was stupid on my part because they waited a week (I even told them my ship date) and called her and told her it needed more than just the hardware to get it to cut level again. They told her "in order for it to run as it should" that it needed an air filter, fuel filter, spark plug, blades and belt. She had no way to get a hold of me and authorized the work. Because these guys are the experts right? I told them when I dropped it off what it needed and nothing else! Below is what they got me for in addition to the leveling hardware. And even had the nerve to hit me with a $9.42 credit card charge on top of my $345.00 bill!! Talk about insult to injury. They said they would have it for two weeks but it was closer to six. Labor $150.00 to instal New air filter/fuel filter Air filter $13.96 Fuel filter in-line 125 MCRN $2.42 2 46" Blades $30.14 Belt $24.73 Spark plug $3.96 Credit card service charge $9.42 I was home when they dropped it off. The lever for the mower deck is now rusted from being left outside. There are spider eggs inside the headlights and a few other new areas of rust from the weeks at this place. I was ok with the total until I saw they had switched new parts with newer parts! I called to speak to whoever could explain to me why they did so much more than I had asked. The receptionist was most helpful and very kind. She put me through to the owner who was absolutely rude and confrontational from the word go. He was so proud of himself when he told me that my girlfriend authorized the work. Shame on you for taking advantage of a woman. Looking back knowing you stood there while I said I'd be in Iraq and plotted on how you would take money out of my pocket infuriates me to no end. You sir are truly a piece of sh!t. Perhaps the next guy won't be so kind. Unfortunately all I can do is leave this review. Your greed cost you my business which would have yielded you a lot more than the $150.00 you swindled from me. I have a leaf blower that needs the carburetor rebuilt and an edger that stopped working for whatever reason. Find someone honest to work on your equipment and stay far from these guys.

If I could give them a 0 I would. This is the worst place in the world to do business with. I took…read morea brand new generator over to get fixed because the company sent me over there : the little rude man sits behind the counter didn't come out to look at it so he sent someone else out that lied about what was wrong with it and assumed they knew what they was talking about. They don't like to do warranty work so they have to lie to get paid out of pocket like I did something to a brand new generator out the box that was already defective which mean I didn't put all the bracket on so he charge for that which he didn't have to do and he didn't put the correct one on there it look like some junk he found in that nasty yard out there. If you all can find someone else to deal with do that do not take anything to these people the entire staff have idgaf attitudes.

On 7/26/25, I dropped off my son's 1.5-year-old garage-kept 4-wheeler due to issues that it would…read morenot start. On 9/5/25, I was called to pick it up. Immediately upon arrival I thought it was someone else's 4-wheeler. The proprietor of the store left it to sit in the Mississippi summer sun and weather for what I assume to be the entire time he had possession of it. The metal was covered in rust and the stickers were all ruined from the sun. (I get it, we live in Mississippi, and alot of people leave their stuff outside. But if you intend to keep your equipment in good condition, it is a lot smarter to keep it covered.) In this instance, the owner defended the fact that he did not possess the ability to cover the equipment as it comes in, and he was adamant that I pay the full price for the service. If you choose to use Small Motor Specialists, prepare yourself to not receive your equipment back in proper condition, expect to get a disrespectful and unprofessional conversation with the owner, and expect to leave disappointed. The owner is a rude little man that is angry with the world. He will blame anyone and everyone else and does not take accountability for anything. I hope the people working for him find a better job elsewhere.

Fast & friendly staff. I delivered a couple new Kubota tractors. Easy dock, and very fast delivery…read more Thanks again!

I spend a lot of money on my cars. Therefore, when in need of repairs, or I have a question or…read moreconcern...I refuse to take chances or gamble with my vehicle. No mechanic is perfect BUT I do know that I'm getting top notch service that comes with years of experience WITHOUT the fear of padded bills with hidden fees. He doesn't guess when solving car issues, so test him out, you won't be disappointed. -Constance

Not responsive to contact and when he finally does respond he fails to show. Use someone more…read morereliable.