I felt so foolish that I lost my key to the trailer lock. They were so kind! They said it happens a lot! We have done business with them for years! They took off the old lock .... No charge! I bought another for $15! These people are why they are highly regarded in their business! Thank you! read more

No finer work or customer service to be found!!! Have taken both vehicles here for accessories and work.. Mr. Rick is very kind and professional and has trained all his staff the same. Shout out to Dakota!!!! Thank you so so much for the beautiful and detailed work you have done as well as the customer service you have provided us! We will continue to drive 5 hours for this level of service and quality work!!! read more

Rick's Pro-Truck & Auto Accessories - Patagonia MT Tires, Fuel Titan rims, grill guard and new led head lights and rear lights!!!! - Auto Parts & Supplies Near Me - Flowood, Mississippi

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I ordered a part on-line (02-08-25). I thought everything was good, my credit card had been billed, just waiting for shipping conformation. A few weeks go by and I hear nothing. Sent an email (02/20/25) asking for the status of order. No response. I waited another week or so. I called and left a voicemail asking about the status of my order, asking do you even have the part. No response...On 03/10/25 left another voicemail for Ethan. So today I called the actual store and asked for the manager. The manage said he would call Ethan. That was an hour ago. STILL NO RESPONSE.....Horrible customer service from the On-line aspect of the company. read more

I had RPT install a trailer hitch and wiring on a 2016 Jeep Cherokee. The Jackson, MS dealer wanted about $1,200 plus tax to install a hitch, wiring and shank with 2"ball. Steven quoted me a little over $400 for the same thing, installed, and with tax. When we picked it up and were on the way home, we noticed a new noise from the back of the Jeep. Turns out the muffler was hitting the hitch, not an uncommon issue. I called and talked to Kevin about this. I took it back and Kevin allowed me to "break in line" to get the problem corrected. No charge. Steven and Kevin are a couple of very professional and courteous guys that RPT should be very proud to have. I highly recommend them to anyone looking for after-market items for their vehicles. read more

RPT did an awesome job on my Jeep!! I trust them and will definitely be going back to get more done!! Thank y'all!!

Have bought several things from here including Weather Tech floor mats and an Undercover hard shell bed cover for my Tundra. Guys have always greated me at the door telling me they would be with me in just a second if they are on the phone or waiting on another person. They have always been friendly to me every time I have been in there. When I bought my floor mats the guy asked me if I wanted him to put them in for me real quick and I was like, "Sure!" Saved me the trouble of having to open and dispose of boxes. Took him maybe two minutes and he was done and I was on my way. Went back and had Bed cover installed after Pat matched my price I rec'd from Big 10. Arrived and dropped truck off and shortly after I got back to my office Pat called and said they were done. Looks great. I read all these negative reviews on here and it kind of made me a little Leary, but I have had nothing but great service from them. I will definitely be using them in the future! read more

Oh my! I just read Gene's review, wish I had looked at this before I brought in my son's jeep. Straight up jerk "helped" me, I thought it was because I'm a woman but maybe he's a total yahoo to everybody. I was about to leave when another man approached me to help me. I feel a little better now, but we'll see. I'll continue the review when I pick up the jeep hopefully this afternoon. 1st impression was horrible, I hope their work is better than their customer service! - the stuff I'll do for my boy :/ read more

Awesome place...Awesome customer service! You need items for your truck I recommend dealing with Casey. He was awesome with me!

We were visiting family in MS in April 2018 and needed to install 2 inch spacers in the rear coils of our Cadillac Escalade. We requested 2 inch spacers and they installed 1 3/4. We realized the wrong spacers were installed which meant we needed to bring truck back. They installed the 2 inch spacers and never tightened the shocks in the back. We traveled 1100 miles back to NJ to realize the shocks were loose. One bolt fell out on our way home and the others were so loose they would of been next. This means we could of lost the stability of the truck putting me and my family at risk while traveling home to NJ. read more

Got a 2017 can am atv the warn winch stoped working I sent it off to ricksprotruck cause they are a certified warn dealer said I had no warranty cause there was some rust on the inside keep in mind this winch is only 2 months old never submerged I have washed the bike off and drove threw some muddy water a time or 2 that's all ..... so when he got it he told me that it had some rust in it and it would cost more to repair it then to buy another one so when I asked could I get my winch back he said if I pay for shipping witch was 10$ bucks no biggy but still ticked me off ..... so I open my winch today in the mail it's in a million peaces in this box oily grit is all over it I didn't see no rust in the inside ... I felt like they just wanted to make a sell on a new winch ... just keep in mind if you have a winch that warranty should cover don't send it here ..they want you to buy there warn winches not repair them for warns warranty ... 3000lb pro vantage read more

i was told to drop my car off at 7:30 am. i did. it is now 5:15 pm and they are just now getting to my car which i was told the work i was having done would take at least 3:30-4:00 hours. now they are saying they will have it done in 30 minutes. why lie to customers? Once the owner found out what was going on, he immediately stepped up to the plate to make things right. This form of management is how to run a business ! thank you Ricks Pro Truck! you have always had my business, and always will! read more

They don't deserve a single star. They are rude and have no idea how to talk to anyone. The second you walk in the door you are an inconvenience for them. They lie to you when you bring a vehicle in to be looked at after being recommended to by a real shop that doesn't work on lifted or dropped vehicles. When they call you to tell you what's going on, you get excuses as to why they can't find anything wrong or tell you that something is wrong but what you told them has nothing to do with the issue. When all along it was exactly what you said was wrong. They give you crap on the phone and when you go to get your vehicle they give you different bs about what is wrong. And the sad part is it wasn't even there long enough for them to even really look to see what was wrong. They wanted to beat around the Bush and come up with something else that was wrong because they are too lazy to work. They just want to sit around and talk to each other and ignore the fact that you are even standing in front of their faces. Nothing but crap. Not one "pro" in the building. Please don't waste your time on this place. read more