The person that answered the phone was so helpful and probably saved me some thousands!! All of my…read morequestions were answered and he was very patient with me! Thank you for everything!

I can honestly say that this shop is amazing! Mike told me to to bring the truck right on in and he…read morewould get to it as soon as possible. I thought that meant in about a week, but he called me the next day to give me his assessment. By that afternoon, he had serviced my vehicle and even suggested what another code might have been and to have it looked at. He could have robbed me blind and still not fixed the problem, but instead he fixed only what was needed and helped me diagnose another issue. If I ever need to have my transmission serviced again in any vehicle, Mike is who I will call!

Will was professional and helpful, he called me immediately after dropping off our van and…read moreexplained our options. We chose to get a new transmission as our work van is high mileage and is regularly abused. The transmission replacement only took two days, and we were back in business. Highly recommend!

Excellent work from this shop! I was across town getting brakes repaired and the transmission went…read moreout right there in the parking lot. I lost several gears but could still go forward. I stopped by AAMCO near my house on the way back and got a ballpark "top of the head" type estimate. Took a few days for me to arrange things. When I called back they said I could bring it that same day! They only kept my vehicle 2-3 days which I thought was amazing! I expected to be riding my bike for at least a week. I also had feared a much worse estimate! When I picked it up, they told me they had found some other badly worn parts and had replaced those at cost, no labour charge. Vehicle was clean and everything working properly when I picked it up. Due to the worn parts discovered, they did not rebuild my trans but put in a different rebuilt. Van is running fine now. No problems and they made the whole stressful process a breeze! Very relieved I found this shop! Couldn't be happier with the timeframe, service, price, and resulting vehicle performance.

I had my vehicle towed in thinking it was the transmission not shifting into reverse and forward…read more After a complete inspection, it was not the transmission but the electrical system I recommend this business for being upfront and professional for the diagnostic on my vehicle Truly nice to know that a business still exist that is honest and not try to sell something that is not needed

Looking for Honesty, Respect, & Professionalism? Then, Coleman Taylor is the place! I had my '94…read moreFord Cutaway Amb. towed to Coleman Taylor after another shop- different city- left me in limbo...What I thought would be a simple oil change, (diesel) fuel filter chànge & brake light contact check; left me unable to drive this vehicle for months. I was beyond frustrated. The transmission was now erratically shifting & I was going- nowhere. I'll forego the rest of the story and just reiterate that Flynt & Coleman Taylor Transmission went above and beyond to help resolve the issue for me and this is the place to be; if you need this type of service. I'm extremely grateful for everyone who contributed to the diagnostics, hands on labor, return and properly running of my vehicle. God Bless You All ! Thank you also for the beautifully, clean restrooms. You're #1 to me. I never leave reviews but this is one of two I must do. Again, I thank you.

Great service and fast response from start to finish. I would definitely recommend Chance ( Mr…read more Mobile Mechanic). He was professional and easy to work with. I am really happy with the service he provide.

Not a reliable mechanic at all, ignored all calls and text and refused work on vehicle.read more

Incredibly knowledgeable and nice guys here at Willies. I was driving through Jackson and…read moreexperienced some truck problems. Willie was able to diagnose the problem immediately and worked committedly on my truck so that I could be on my way. I arrived at my destination 650 miles away safely with zero problems. Thanks guys so much! You really saved me!

Russ was an amazing help to us. We were driving from Texas back home to Florida (my 6 kids and…read morepregnant wife) in our e350. As we made the trek from I20 towards I10 our powertrain light and then check engine light came on. We stopped at Autozone and got it checked...which led to me calling Russ at Ranco Transmission upon a recommendation from one of the workers there. Russ was a lifesaver. He treated as if we were his family in that situation. He carefully listened to the symptoms and issues, carefully worked through what the problem could be and tried to give us the best advice he could in our situation. His racks were full of vehicles being worked on at the moment, but he ended up having us come to his shop anyway. He outfitted us with one of his professional OBD readers so that we could monitor the transmission temps while we drove all the way home.... and if necessary clear codes to keep it from staying in "limp" mode (after having, of course, verified with the details of our situation that he thought it was safe to do so to "get us home"). He got us on the road, and then called a couple hours later at closing time to see how we were making out. Given how things had functioned he encouraged us with his expert experience that things seemed good to make the rest of the trip. We drove through the night and made it safely back home. He called again the next day to make sure that we had indeed made the rest of the trip safely. He did all of this without billing us anything and trusting us to mail him back his OBD reader when convenient! (Yes, I did mail it back.) Russ and Ranco Transmission were indeed good Samaritans to us. They helped us out in our time of need with their expert wisdom and guidance in our cross country travels. If I lived in the area they would definitely be our recommendation to all our family, extended family, and church family for transmission or other automotive work. Ten stars. You guys are blessed to have such folks in your community. If you go, tell him you read my recommendation on the internet, and it probably will bring him a smile. :) -Kevin Dodge, Palatka, Fl. July, 2026.

Used them to put a new transmission in. After a year and a half, took it back because of some issue…read morewith the transmission while under warranty. They said no issues. It stripped a gear. It was just outside the warranty and they tell me I need a new transmission. This is kind of fishy. My wife went to pick up the truck because we decided to wait till my son finished school to put one in. The person working was rude and barely gave my wife the key. Told her the truck was in the back and she discovered it was in the mud. They apparently found it funny to send her back there to get it instead of bringing the truck out where she can get into it. Not good business practice and makes them less trustworthy on this issue. I plan on having the transmission rebuilt or getting a new one. I will not be using Ranco. Customer service and trustworthiness goes a long way. If this is a single employee doing this, I suggest the owner or supervisor put him through training.

my sprinter van transmission Broke down got it towed…read moreovercharge Antoin three hours overcharged on service overcharged on everything they're nice at first then they get you then you have no choice then that's when they nail you They wasted two of my time and they still left a sway bar hanging curtain bolts back this is really for an unprofessional job they did for me Took my old transmission sold it without my consent

I wanted to take a moment to express my deep appreciation of the great service we received at your…read morelocation on December 23rd. My husband and I were traveling from Houma, LA to Champaign, IL to spend the holidays with our family. This particular event was very special to us, since it was the first time in six years that all of our family would be together in one place for Christmas. We had spent the night at a local hotel on Dec 22nd, we rose the following day and after loading our luggage, placed the vehicle in drive, however the transmission would not engage. After turning off the vehicle, and restarting it, we were able to drive to your shop. Where we met Bob Rogers. My husband explained the problem we were experiencing, but Bob went right to work. He quickly ran a diagnostic and then took the vehicle for a test drive. The prognosis was pretty grim. The transmission needed to be replaced. But Bob assured us that if he could locate the necessary parts that he could make the repairs. You found a transmission for us, and put two men to begin the repairs. A short time later, you offered us the loan of your truck, in order for us to grab a bite to eat. We had arrived at 8:00 am on Dec 23rd, and left your shop at 2:00 pm that same day. We consider what you did for us a "Christmas miracle"! We have shared our story now with countless friends and family. Their response has mirrored our own. We cannot say thank you enough for the fantastic customer service, and immediate response to our travel needs. We did arrive in time to share Christmas Eve, enjoying the hugs and smiles of each member of our family! And best of all, you gifted us with a ham and a pecan kringle, just to make our day a little better, (they were delicious by the way). I just wanted you to know that your repair of our vehicle enabled us to complete our journey on time and make Christmas memories that will last a lifetime! Very grateful customers, Pam and Tom Lynn

I brought my Subaru in for an AT OIL TEMP light that was flashing on the dash board. I've never had…read moreany problems with the transmission, and even with the light on the car was driving fine. When I called the next day, Patsy Furr, told me that the final drive in my transmission was "bone dry," that she had no idea how it happened, and that because it was completely empty of fluid, the entire transmission would need to be replaced and would be "extremely expensive." When I asked for a ballpark price (as I'm unfamiliar with how much these repairs typically cost), she told me I was stupid, must be deaf, obviously couldn't think, and that I should listen better before I open my mouth, and yelled at me that it would be $10,000 to repair. She then promptly hung up the phone. Following that exchange, coupled with having never observed any fluid leaking in my driveway or garage, I decided to get a second opinion. I had the car towed to a more reputable mechanic someone else recommended to me. Upon receiving it, the new mechanic was told by the tow truck driver what Furr Transmission had diagnosed the problem to be. When they checked, they reported that both fluid reservoirs were completely full, that the fluid was clean, and that the true problem laid in the solenoid having gone bad, which they learned from reading the code for the check engine light. They stated that the final drive was completely fine, and they couldn't see any visible leak like what was described. Furthermore, they stated that replacing the transmission would only be a temporary fix, because the larger issue was that the fuel gaskets were going bad, and that replacing the transmission would not resolve the problem. Furr Transmission, and especially Patsy Furr, are rude, unprofessional, and untrustworthy. When someone is trusting you to perform a diagnostic that could lead to $8,000 in repairs, that customer deserves at least a modicum of respect. I have never been treated by a service provider as disrespectfully and condescendingly as I was by Patsy Furr. I would never recommend this shop, who failed to even run an engine code before demanding thousands of dollars and lied about what they found in the transmission, to my worst enemy. And I'll be sure to inform everyone I interact with who has a transmission issue to stay as far away as possible from Furr Transmission, their inadequate staff, and their excessively rude and disrespectful owner. Go to any other mechanic's shop if you value your vehicle. If you've have been given a diagnostic by Furr Transmission, get a second opinion before turning your vehicle over to them. Otherwise you're risking unnecessary repairs and future problems that could have been addressed the first time around before they become catastrophic.

Worst customer service ever. Lady who answered the phone was completely unprofessional and passive…read moreaggressive