This place has great customer service and does great work! Will be taking my car here from now on.read more

Had an appointment and was not disappointed. Great service. Good timing and considerate service…read more Clearly the owner/manager cares about the quality of service he provides. I will return and would highly recommend his services.

Excellent work and fair pricing! My wife's 2006 Audi convertible (Her baby) had a mysterious slow…read moreloss of anti-freeze and an occasional smell of Learned anti-freeze in the passenger compartment. My local shop referred me to Richland service Center. The Front desk people or friendly and easy to talk to. theiy agreed to work on it and were able to diagnose the problem as a cracked pipe connecting radiator fluid system to the PCV system way in the back of the engine. Audi no longer makes the part, so the shop had to custom fabricate a pipe to do the job. It took two weeks allowing for about a week in the middle of continuous effort by the shop trying to get a hold of the Audi dealer and the Audi parts. During the process, the shop had indicated that the total bill might be around 1200 bucks before they found out they couldn't buy the part. (The Audi part was going to cost about $500). I was expecting the total cost to be $1500 or more. When we picked up the car, the bill was only about $800. we really think they undercharged us by hundreds of dollars considering the amount of work and effort they spent making the repair. They could have easily charged twice that price. I give them my highest recommendation!!!

I called to get a quote on how much it would cost for a complete AC unit in my vehicle for…read morereplacement. I was quoted less than $1000. So I took my veh there to be checked out. I was then told it would be over $2600 . Plus I would have to pay $110 diagnostic charge . I asked was diagnostic tests ran and was told no. My question is why I had to pay $110 then?? So I picked up my vehicle after paying it and took it to someone else that actually ran tests and they are only charging $10 to run AC TESTS. Big difference. Neither place can I afford to get my AC fixed, been without for 2 years but what should I pay for something that wasn't even done.

This shop is excellent in my opinion. They diagnosed and repaired my 89 Mercedes with transparancy…read moreand candor. Repairing older cars is often difficult and doesnt happen in a straight line. They were willing to look for the problem instead of throwing parts at it and hope that it was repaired. Their prices are fair and Connor and Ed are responsive and quite knowledgable. I recommend them highly.

Not only tried to charge me for a part that was supposed to be repaired last time, but treated me…read morewith zero respect when I brought it up. Seems like they care more about money than quality service.

My car broke down while traveling through Jackson. I had it towed to car care clinic on Hwy 51…read more They were amazing. Everyone I dealt with were so friendly and helpful, over and above other places I have dealt with. I had to leave it with them for a week before I could get back and they took very good care of it. It is running terrific and I am very thankful!

Couldn't be happier with the service. They were very professional, helpful, and much less than the…read moredealer quoted me for the same work. We will definitely be back and recommend Heidi to everyone!!!!

Everything! They have been maintaining all our vehicles-an 02, 09 and 19 Highlander and a 22…read moreTacoma. All are still on the road with grandchildren and us.

We just picked up our van from Toyota of Jackson after they kept it for almost a week for what was…read moresupposed to be a one‑day check on a minor door issue. No one contacted us with any updates. When we arrived, the manager said our service advisor had been out for days and claimed the van was fixed. I checked it on the spot -- it was NOT fixed. This is a brand‑new van we bought from them a few months ago, and this experience has completely damaged my trust in their service department. I took the van back and will likely go elsewhere.