The person that answered the phone was so helpful and probably saved me some thousands!! All of my…read morequestions were answered and he was very patient with me! Thank you for everything!

I can honestly say that this shop is amazing! Mike told me to to bring the truck right on in and he…read morewould get to it as soon as possible. I thought that meant in about a week, but he called me the next day to give me his assessment. By that afternoon, he had serviced my vehicle and even suggested what another code might have been and to have it looked at. He could have robbed me blind and still not fixed the problem, but instead he fixed only what was needed and helped me diagnose another issue. If I ever need to have my transmission serviced again in any vehicle, Mike is who I will call!

I had my vehicle towed in thinking it was the transmission not shifting into reverse and forward…read more After a complete inspection, it was not the transmission but the electrical system I recommend this business for being upfront and professional for the diagnostic on my vehicle Truly nice to know that a business still exist that is honest and not try to sell something that is not needed

Looking for Honesty, Respect, & Professionalism? Then, Coleman Taylor is the place! I had my '94…read moreFord Cutaway Amb. towed to Coleman Taylor after another shop- different city- left me in limbo...What I thought would be a simple oil change, (diesel) fuel filter chànge & brake light contact check; left me unable to drive this vehicle for months. I was beyond frustrated. The transmission was now erratically shifting & I was going- nowhere. I'll forego the rest of the story and just reiterate that Flynt & Coleman Taylor Transmission went above and beyond to help resolve the issue for me and this is the place to be; if you need this type of service. I'm extremely grateful for everyone who contributed to the diagnostics, hands on labor, return and properly running of my vehicle. God Bless You All ! Thank you also for the beautifully, clean restrooms. You're #1 to me. I never leave reviews but this is one of two I must do. Again, I thank you.

Will was professional and helpful, he called me immediately after dropping off our van and…read moreexplained our options. We chose to get a new transmission as our work van is high mileage and is regularly abused. The transmission replacement only took two days, and we were back in business. Highly recommend!

Excellent work from this shop! I was across town getting brakes repaired and the transmission went…read moreout right there in the parking lot. I lost several gears but could still go forward. I stopped by AAMCO near my house on the way back and got a ballpark "top of the head" type estimate. Took a few days for me to arrange things. When I called back they said I could bring it that same day! They only kept my vehicle 2-3 days which I thought was amazing! I expected to be riding my bike for at least a week. I also had feared a much worse estimate! When I picked it up, they told me they had found some other badly worn parts and had replaced those at cost, no labour charge. Vehicle was clean and everything working properly when I picked it up. Due to the worn parts discovered, they did not rebuild my trans but put in a different rebuilt. Van is running fine now. No problems and they made the whole stressful process a breeze! Very relieved I found this shop! Couldn't be happier with the timeframe, service, price, and resulting vehicle performance.

Incredibly knowledgeable and nice guys here at Willies. I was driving through Jackson and…read moreexperienced some truck problems. Willie was able to diagnose the problem immediately and worked committedly on my truck so that I could be on my way. I arrived at my destination 650 miles away safely with zero problems. Thanks guys so much! You really saved me!

Russ was an amazing help to us. We were driving from Texas back home to Florida (my 6 kids and…read morepregnant wife) in our e350. As we made the trek from I20 towards I10 our powertrain light and then check engine light came on. We stopped at Autozone and got it checked...which led to me calling Russ at Ranco Transmission upon a recommendation from one of the workers there. Russ was a lifesaver. He treated as if we were his family in that situation. He carefully listened to the symptoms and issues, carefully worked through what the problem could be and tried to give us the best advice he could in our situation. His racks were full of vehicles being worked on at the moment, but he ended up having us come to his shop anyway. He outfitted us with one of his professional OBD readers so that we could monitor the transmission temps while we drove all the way home.... and if necessary clear codes to keep it from staying in "limp" mode (after having, of course, verified with the details of our situation that he thought it was safe to do so to "get us home"). He got us on the road, and then called a couple hours later at closing time to see how we were making out. Given how things had functioned he encouraged us with his expert experience that things seemed good to make the rest of the trip. We drove through the night and made it safely back home. He called again the next day to make sure that we had indeed made the rest of the trip safely. He did all of this without billing us anything and trusting us to mail him back his OBD reader when convenient! (Yes, I did mail it back.) Russ and Ranco Transmission were indeed good Samaritans to us. They helped us out in our time of need with their expert wisdom and guidance in our cross country travels. If I lived in the area they would definitely be our recommendation to all our family, extended family, and church family for transmission or other automotive work. Ten stars. You guys are blessed to have such folks in your community. If you go, tell him you read my recommendation on the internet, and it probably will bring him a smile. :) -Kevin Dodge, Palatka, Fl. July, 2026.

Used them to put a new transmission in. After a year and a half, took it back because of some issue…read morewith the transmission while under warranty. They said no issues. It stripped a gear. It was just outside the warranty and they tell me I need a new transmission. This is kind of fishy. My wife went to pick up the truck because we decided to wait till my son finished school to put one in. The person working was rude and barely gave my wife the key. Told her the truck was in the back and she discovered it was in the mud. They apparently found it funny to send her back there to get it instead of bringing the truck out where she can get into it. Not good business practice and makes them less trustworthy on this issue. I plan on having the transmission rebuilt or getting a new one. I will not be using Ranco. Customer service and trustworthiness goes a long way. If this is a single employee doing this, I suggest the owner or supervisor put him through training.