We drove three hours today to retrieve our car that was overheating in Jackson. We explained our…read moresituation to a representative over the phone and they were able to squeeze us in and have our car towed to the local dealership because it was close by and so was one of their tow truck drivers who was en-route to another call. Shorty was there in less than 10 minutes and was ready to help us out. He loaded the overheating car and let us follow him to the dealership. This whole ordeal has been stressful but Shorty helped make it a little easier. Highly recommend these guys!

I needed a heavy winch for a 60000 pound fuel truck. They showed up within 30 minutes and pulled my…read moretruck out of the mud with no damage. Highly recommend! The driver was friendly and knowledgeable

This shop was recommended to me by my brother who thought they would be good people to do…read morebusiness with. I'll be sure to tell him not to do that again. Turns out to be a big mistake for me. They took my car in and kept it a day and half just to check my a/c. They claimed to have all these issues with a machine. The tech told me he charged it with Freon, but evidently not. He was very rude and condescending. Today I still have no air and I will never recommend or visit this place again. Hard to find good honest help these days.

"Prompt arrival, clear communication, and careful handling of my vehicle. Outstanding experience."…read more"Not just a tow--genuine kindness and professionalism. I'd trust them again anytime."

A great, honest, friendly business. They've always done a great job on any of our auto repair needs.read more

Just finished my scheduled maintenance on my XC90 with George, and I will never go to anyone else…read moreagain. He was recommended by someone in Louisiana as "the Volvo Whisperer" and they were not wrong! You immediately get the vibe that he's HONEST, and he knows what he's talking about. He instilled a sense of trust almost immediately. Plus he's just an all around nice gentleman. He inspected every inch of my "Margaux" and noted items to look out for, even finding a nail in my tyre we didnt know about, that would have put me in a dire situation on an upcoming trip. Worth the drive and we are loyal clients from this day forward!

A couple of months ago, I brought my Volvo station wagon in to Mr. George. He is indeed a Volvo…read more"whisperer." It didn't take him long to figure out what was wrong and he did excellent work. He cares for the car whether it is new or 20 years old. I highly recommend him. He is honest and more than fair in his pricing!

Their mobile detailing service is top notch!! My car has never been so clean! Beautiful job! I…read morewill be using their service again!

truck looked great until the closer we looked, they had so much armor all or some other like…read moreproduct on floor mats to where they were very slick, they were not able to get the stains off of drivers seat which is main reason for wanting a detail. The price he quoted me on the phone was $50 lower than what he charged. You couldn't ask for a nicer team but in the end I would not use them again, I have used professional retailers before and they seemed to have the tools and products and were much more detailed. This job was about 2 steps higher than I would get from a car wash establishment. Five stars for professionalism three stars on what I expected.

Terrible! I have AAA and that's who they sent out to jump my car due to a dead battery. First guy…read moretested the battery and said it was fine. Jumped my car off and that's all. Two days later... same problem. Guy jumps my car tests my battery and says I need a new one. It was an old battery so whatever. The guy proceeds to take the battery out while the other guy brings the battery. I had to go to work, so I let them do their job. Now my car won't do anything and they say I have an electrical problem. Took my car to a shop and they shop says whoever jumped the new battery did so backwards. 200 bucks for a new battery and 500 for them to fix the problem. AAA needs to get rid of these clowns. The guy messed my car up and didn't even own up to it. ​

I am very late at writing this review and I do apologize. I have to say that Signature Towing and…read moretheir tow truck driver Justin are awesome. This company and Justin deserve more than a 5-star and I honestly wish that I could give then a 10-plus star. I traveled from Fayetteville, NC to Tallulah, Louisiana to handle some paperwork for my late father and for my grandmother's funeral. The rental I was driving from Enterprise, a crappy 2024 Hyundai Tuscan, broke down on me in Tallulah and the crappy Enterprise 800 customer service agent gave me the worst customer service. The agent would not send a tow to Tallulah, and I gave me no choice but to drive that crappy rental back to my hotel room in Vicksburg. This vehicle malfunctioned on me and lost power too many times. It also powered off, 8 times as I crossed the Vicksburg bridge on my way back to my hotel room. The last time it powered off on me, I almost lost my life due to being less than an inch from being hit by an 18-wheeler. I missed my grandmothers repass and miss seeing off my two aunts and uncles that had to head back home after the repass. The whole bad experience and trouble with this rental had me very upset, along with me mourning my grandmother. On November 23rd, AAA did an amazing job calling an amazing tow company and driver for me. Justin stayed in contact with me the whole time and kept me informed. He went above and beyond talking to me, cheering me up and making sure I was okay. He picked up a nice rental for me from the Enterprise in Jackson. Justin and the manager at Enterprise, made sure I was placed in 2024 Toyota Camery (I didn't want to deal with another SUV) with a tank full of gas. Justin was very professional, nice and a perfect gentleman. Justin, Signature Towing, AAA, and the manager at Enterprise made my scary terrible situation better. Folks, this is my own personal opinion, if you have any car problems and need a tow, call Signature Towing. If you are a AAA member, request and demand, Signature Towing. I highly recommend this company and their driver, Justin.

I've had a crazy time getting repairs done on my car the past month. I travel a lot for work, so my…read morecar is very important, but I'm also on a tight budget. One way I try to save money is to supply my own parts for the repairs, which I get from Rockauto.com once a mechanic has supplied part numbers. But most mechanics won't install customer supplied parts for liability reasons and because they'll miss the opportunity to make money off the mark up. For me, I can't afford to spend over $200 when I can buy the identical part online for $55. I was so grateful when I found Jim's Tire and Auto because they were willing to work with the parts I had purchased myself. They also corrected a wrong assessment from Firestone that saved me over $300 in unnecessary repairs! That means they lost money in order to tell me the truth. That is how you make money in the long run, because that is how you win customer loyalty. The shop has been around a long time and is a little run down visually, and may not be in the best part of town for some, which is why I'm deducting a star. It's not a shiny, squeaky-clean place like a brand new Firestone, but they worked with me on my budget, were honest, and their labor prices beat Firestone significantly. I saved a lot of money.

Highly recommend. Emergency timely service provided by Robert who was friendly and knowledgeable…read moreand got us back on the road. On a recent trip to Texas we found ourselves stranded on the side of I20 with a wheel off of our horse trailer. We were concerned about our horse when we called Robert who answered on the first ring. In short order he was on his way and even called in advance to make sure he had everything he needed. He fixed our trailer and got us and our horse back on the road. He even called to check on us later in the day. Thank you Robert.

I was stranded with a wheel on my travel trailer about to fall off. Called Grays. They pulled a…read moretech off of a job to take care of me. Needed parts, tire, wheel. Tech took care of everything! Super nice and efficient. Highly recommend!