my sprinter van transmission Broke down got it towed…read moreovercharge Antoin three hours overcharged on service overcharged on everything they're nice at first then they get you then you have no choice then that's when they nail you They wasted two of my time and they still left a sway bar hanging curtain bolts back this is really for an unprofessional job they did for me Took my old transmission sold it without my consent

I wanted to take a moment to express my deep appreciation of the great service we received at your…read morelocation on December 23rd. My husband and I were traveling from Houma, LA to Champaign, IL to spend the holidays with our family. This particular event was very special to us, since it was the first time in six years that all of our family would be together in one place for Christmas. We had spent the night at a local hotel on Dec 22nd, we rose the following day and after loading our luggage, placed the vehicle in drive, however the transmission would not engage. After turning off the vehicle, and restarting it, we were able to drive to your shop. Where we met Bob Rogers. My husband explained the problem we were experiencing, but Bob went right to work. He quickly ran a diagnostic and then took the vehicle for a test drive. The prognosis was pretty grim. The transmission needed to be replaced. But Bob assured us that if he could locate the necessary parts that he could make the repairs. You found a transmission for us, and put two men to begin the repairs. A short time later, you offered us the loan of your truck, in order for us to grab a bite to eat. We had arrived at 8:00 am on Dec 23rd, and left your shop at 2:00 pm that same day. We consider what you did for us a "Christmas miracle"! We have shared our story now with countless friends and family. Their response has mirrored our own. We cannot say thank you enough for the fantastic customer service, and immediate response to our travel needs. We did arrive in time to share Christmas Eve, enjoying the hugs and smiles of each member of our family! And best of all, you gifted us with a ham and a pecan kringle, just to make our day a little better, (they were delicious by the way). I just wanted you to know that your repair of our vehicle enabled us to complete our journey on time and make Christmas memories that will last a lifetime! Very grateful customers, Pam and Tom Lynn

I needed a tow this morning for a blowout during rush hour traffic. ABC Towing was recommended to…read moreme by the tire store. The driver is an excellent communicator, professional and very friendly. The charge for the tow was very reasonable as well. I've added this business to my contacts list so it can be the first one I call if I ever need a tow here again. I highly recommend.

Picked us up just when he said and used what my husband called a suckup truck - had us to the…read moremechanic in short order and the price was reasonable.

We drove three hours today to retrieve our car that was overheating in Jackson. We explained our…read moresituation to a representative over the phone and they were able to squeeze us in and have our car towed to the local dealership because it was close by and so was one of their tow truck drivers who was en-route to another call. Shorty was there in less than 10 minutes and was ready to help us out. He loaded the overheating car and let us follow him to the dealership. This whole ordeal has been stressful but Shorty helped make it a little easier. Highly recommend these guys!

I needed a heavy winch for a 60000 pound fuel truck. They showed up within 30 minutes and pulled my…read moretruck out of the mud with no damage. Highly recommend! The driver was friendly and knowledgeable

Friendly , great drivers , and careful with my car . Very reasonable pricing as well.read more

Sister broke down in their town. I called for a tow to an auto parts store. Driver was fast,…read moreprofessional and went well above and beyond to ensure they were fixed and safely back on the road to PA.

Joshua was amazing in helping to diagnose what was wrong with my car and where to take it to get…read morerepaired. He went out of his way to help and even made sure the shop would take my older car. He was there in 15 minutes too. Really amazing customer focus.

Want your car damaged? Use these guys! Get video or take pics while loading and unloading your…read morevehicle. My car got damaged when it was unloaded. It rolled off the tow truck hit a another parked truck, now have a nice lime sized dent in hood..... Unloaded car too close to other vehicle it seems. Wanted my car to be pulled from the front(my car is lowered) he gave some reason not to but it would have been much better than pulling it from the rear on to tow truck. Hearing your front bumper getting scrapped on the pavement isn't a pleasant thing to hear. Owners must have took my bad review down on google. Gotta let people know so they don't get into same situation.

Responsive prompt professional. I was stranded in an area that was not the best , but needed some…read moreshirts for the big game day . Being extra cautious while on edge due to the amount of people randomly Jay walking, I was constantly tracking the company's ETA . Even though I could track the ETA via my insurance app, they still took the time to call to give me their exact location , ETA, and assured me they were on the way . They even gave my car a boost to be able to place it in neutral so the pulling would not be excessive while getting it on the ramp .

Just like with a lot of businesses in Jackson you don't know what to expect being respectful to the…read moreright people does help because not only did I get it back. These people were absolutely wonderful from the lady that answer the phone to the guy who gave me an estimate. I recommend them because honesty goes a in a long way I was referred to by their neighbor. These people almost $1,000 on me and I would have known the difference. I ordered a bunch of expensive parts that I thought I need it. Texas easily put them all in charge me for them. Instead they fix the problem without charging me anything at all Even though they could have charged me if I have an issue with any type of collision or issues with my vehicle I would immediately take it to them Yes everything is pricey but not only will they help you but refer you to options most people would not. They even agreed to put the parts on if I bought them. Highly recommended they get you in and out I appreciate what they did for me.

I have been using CARSTAR Autoworks Collision for as long as I can remember. They have always…read moretreated me fairly and have been an absolute pleasure to work with. They have repaired any/all of my vehicles (Chevy Suburban, Mercedes, Toyota, etc.) every single time that I have needed body/repair work. I wouldn't use anyone else in town. Honestly, I just can't say enough good things about this business; best price, best service, etc. I've never been more at ease in knowing they are being honest, helpful, and timely. Top notch!

Madison motor werks fixed my Audi within a week. My car was previously at the Audi dealership…read moresitting for 2 months and nothing done to it. I called Madison Motor werks and they got me in the same week and fixed my car in less than a week and fixed it correctly since Audi misdiagnosed it! Great service and staff!

Bought a car sight unseen from out of state, and Benjamin with Madison Motor Works performed a…read morepre-purchase inspection for me. He was very friendly, forthcoming, and knowledgeable, and I was relieved to have found them in the area. Highly recommend -