Phil, Bri, and Drew went the extra mile to get me back on the road. My 2010 Ford Fusion Hybrid…read morebroke down halfway between Jackson and Mound Bayou, and when no one else was able to offer to take a look at my car that same day, the staff at this Car Care Clinic offered to see what was wrong, so I had my car towed to them. At first, we thought it was a transmission issue because the car would not accelerate at all and was making a very loud grinding noise. This location does not do transmission work, but they kindly offered to confirm what sort of repair I might need. This, by itself, was a huge help, since every transmission repair shop in town was weeks behind in their work. Luckily, it ended up not being a transmission issue, but a broken axel that was spinning and scraping against the wheel without actually rotating it. Once we knew what the problem was, the staff offered to get my wife and I back on the road within a day, which was incredibly kind, since we were in the middle of a long road trip and did not have time to spare. Drew was not certified to work on hybrids, and doing so was very dangerous, but rather than turning down the job, he spent a great deal of time researching how to disconnect my car's battery, so he could repair it safely. While Drew was working on my car, Phil and Bri were very kind, friendly, and responsive, and kept me informed as to the car's progress and recommended places for me to get something to eat. Bri always answered the phone quickly and cheerfully when I called to ask about the progress. After the car was fixed and we were back on the road, Phil followed-up several times with us to make sure everything was okay and that we made it to our end destination safely, several days later. This was by far the most satisfying experience I have ever had with a car repair shop and its staff, and I highly recommend that anyone experiencing car trouble in Mississippi consider coming to this location.

The Manager - Frank Ashley is a very honest person which you do not find too often these days. I…read moreneeded to have my oil changed and he told me it would be 2 hours since his stalls were busy with vehicles. I appreciated his honesty as I was at a dealership on the coast and did not have this experience when I had to wait 5 hours for service. Frank even called another Car Care Clinic and I was able to get my service accomplished before heading back home the next day. Thank you Mr. Ashley!

I'm from Texas and here for work. This place has excellent service. Jeremy was the person who…read morecompleted all of the inspection tests and changed my cabin air filter. He was friendly and professional. Should I need another oil change before heading back home, this will be the place I go! Jeff H.

Please whatever you do DO NOT GO to this location or any valvolines. I got my tires rotated and the…read moreworkers broke my wheel stud off. Before this happened they were arguing back and forth and then about 5 seconds later I asked what happened and they said it broke and blamed it on "wear and tear". They tightened the nut too tight and it broke. They didn't take any accountability. I filed a claim and the area manager didn't approve it. Of course they aren't going to approve it when the area manager makes the claim calls. Very unfair

Had 3 services performed - a/c repair, check engine code corrected, and oil change. Took about 4…read morehrs; however, I was not the only customer there, so waiting should be expected. Cost was under $500. All staff were professional (I observed how all customers were treated). Would wholeheartedly recommend this service center!

Great Service! We walked in and were immediately taken care of. The total service time to repair…read morethe tire took 15 min. thank you!!!

This place has great customer service and does great work! Will be taking my car here from now on.read more

Had an appointment and was not disappointed. Great service. Good timing and considerate service…read more Clearly the owner/manager cares about the quality of service he provides. I will return and would highly recommend his services.

There was a person who was working there on Saturday 2/24/24 . I was in line for an hour to get an…read moreoil change and this idiot guy with black painted nails tells me that my truck is knocking and they can't change my oil . 1 my truck down not have a knock .2 I've been going there for years with my vehicles and they changed the oil in the vehicle in question in November. I wish the owners would clean house with these employees who lose their businesses money .it's sad to loose a long time customer from a lazy sorry employee.

I have been here with 2 vehicles for multiple services. Not oil changes,but diagnostics and repairs…read more Brent and his team are honest, fair and quick They don't take advantage and they don't tack on extras you don't need I have 100% trust in them, can't say that about anywhere else I've been for auto service. I drive out of the way to go here

Quick stop for an oil change. These guys also check the…read morenecessary fluids and tire pressure needed for optimal performance. They also vacuum your vehicle. There is a comfortable waiting room with a television. No one tried to sell me more than I came for. The job was done courtesly and expeditiously. No complaints. My car was smiling when I left.

God sent business for sure!!!!! Car Care Clinic overall is…read moreawesome. Both the Pearl and Flowood locations have provided excellent customer service for my family's car needs. I am giving them rave reviews because they genuinely are all about ensuring that their customers' vehicles are efficiently serviced and all impending issues are resolved. Of course, I must add that their prices are cost efficient and very reasonable. For quality car service visit Car Care Clinic, 135 South Pearson Rd, Pearl, MS 39208. Mr. Brad Eure will take care of you! Phone# 601-932-8877. My employer utilizes this location as well for all of our company vehicles. Also, if you're in the Flowood area, Mr. Frank at the Flowood Office will take good care of you. I've used this company for years and I've been pleased thus far! Even their GM Mr. Bob is all about quality service and great customer service! Signed a very satisfied customer, Tricia Chambliss

File a complaint. Stripped oil plug. Had to replace oil pan. Valvoline CS and service manager was…read moreghetto and rude. TAKE YOUR BUSINESS ELSEWHERE. Went to another location before they didn't know how to reset oil light. That should've been a sign. Try Car Care Clinic on Lakeland.

They will ignore you and go to another car. They are on their phones talking instead of helping a…read morecustomer. I got here way before this SUV pulled up and all the person did was check my lights, lift my hood and go to the person who got here after me. Worst service. Do not come to this company. They didn't even bother communicating what they were doing or why they skipped me. THEN they didn't secure the bottom of the other person truck (on the other side of me) and he almost drove away with his bottom hanging out until another employee caught it. When an employee FINALLY came to look, they didn't even check to see what oil I needed for my car so I have no idea what is in my car. Terrible attitude and even worst customer service. While I'm trying to check out, they are too busy on the phone to check me out properly. Do not come here.

Got oil change in my 2022 Chevy pickup. I don't drive it much because I have a company truck so it…read morestays parked in my side yard mostly. Drove it about 200 miles this weekend and parked on concrete for a change. Happened to see oil on the concrete. Crawled under truck and oil filter was leaking oil. I could turn it using my two fingers. It had never been tightened. Checked dip stick and it was not touching oil. Put a quart in and it was showing full so it had leaked a quart. They better be glad I don't drive this truck much or they'd be buying me a new engine.

The exact same thing happened to me as Bianca J. I went for the oil change and declined changing my…read morecar battery which they recommended. Never had any sort of problem with the battery. But when told I could leave, the car would not even crank. They are running a car battery scam. Will never go again. Would be happy to answer any inquiries to stop this.