I have been fighting an elusive engine problem for over two years, with five plus dealerships…read moreacross multiple states, and locally trying to troubleshoot the issue, none of them being successful. Well I don't know the name of the legendary diesel tech that found and fixed it, but I could have saved a fortune if I would have came here first. All of the other shops just seemed to guess at check engine lights. While what I had was an actual mechanical problem. The service writer was named Pate and he actually listened to what I told him, and paid attention when I explained the previous attempts at repair.

One of the worst dealerships to deal with in the state of Mississippi, 4 days I have been trying to…read morecancel my warranties, gap insurance due to me trading in my truck, you call and they transfer you to someone who never answers nor ever calls back. Email them and they don't respond. Will never recommend anyone to this dealership not even my worst enemy.

Justice really brought justice to my day !! I came in wanting a new car and him, LJ , and Greg…read moreworked it out for me!!! Very kind people that make you feel like family!! Don't second guess yourself come to this dealership!!!

We took our F150 (2018 with 92,000 miles) in for a scheduled oil change on Friday. We told them the…read moreservice engine light came on the day before and wanted it checked out further as well. The service rep stated we could only get the oil change that day as was scheduled but could get a diagnostic the next week. The following Thursday my husband called for an update and the service rep said we needed a new cam shift and the price would be 6,800. He said the vehicle had high mileage and oil change at 8-10,000 miles wasn't adequate.We called back Friday morning ( one week after dropping off vehicle) and asked if oil had been changed because we were going to pick vehicle up. The Service Rep stated they were still working on it. I went up there to pick it up after calling a second time that morning and telling them I was on my way. The service rep stated there were several vehicles in front of mine and it was going to be a long wait. An argument began over the length of time the vehicle had been there for an oil change which was still not done. I told them to put enough oil in it so I could take it somewhere else. I also told them I was going to the general manager to report everything. Another rep in the service dept then said " And do what?" They were extremely disrespectful. It turned out the service manager was in there the entire time and said nothing the entire time. After my complaint she stated the oil should have been changed every 5,000 miles. I then paid 215.00 for a " diagnostic test " and to top off my oil. I took the truck to an oil shop and got the oil properly changed then went to another auto shop and got a diagnostic test.. Guess what? The diagnostic test came back completely normal. Mac Haik has lost my business forever. I would not take my vehicle there for anything to be serviced. I will never buy another vehicle from there because of the treatment I received in their service department. I feel they were dishonest about everything. The service manager lady did not do anything to help. She stated she would never step in on one of her employees.. She did nothing whatsoever for her customer either. She helped in Mac Haik losing our business forever.

Thought I was going to have to purchase a new phone for $400 but CPR Cel Phone Repair fixed Mt old…read morephone while I waited and saved me a bunch of money! Professional, courteous, and very professional in phone repair. Highly recommend!

I had a very positive experience purchasing a used car here. The salesman, Dean, answered every…read morecall, question, comment and met my asking price. The dealership even offered a 1000 miles 50/50 powertrain warranty. I purchased a 2005 Chevrolet Corvette and noticed a squealing issue. Called Dean and they are honoring the warranty and will cover half the cost of the repair of a failing harmonic balance. Paperwork time was minimum, in and out within 30 minutes to include a quick test drive! I highly recommend working with this dealership as it's the most positive car buying experience I've ever had. Had I bought anywhere else, I'd be eating the full cost of this issue! Otherwise, the car is amazing!

I can't say enough about the service department team (especially DiAnn and Jeff)! They were…read moreincredibly friendly, generous and professional. I would recommend them to anyone needing either routine or emergency work. I got both warranty (Emergency) and non-warranty work done. Thank you!

I've had the best experience here. You can tell management really care about the whole customer…read moreexperience. The bathroom and snack area are always clean. Staff is always friendly and courteous. I would recommend Paul Moak to anyone!

Kodos to Mr. Charles Ago. Very knowledgeable and hands on…read more Went above and beyond during negotiations to purchase a car. We were very pleased with the wonderfule customer provided by Mr. Charles. We will definitely recommend him to others. Myesha German

I have never been to this shop. Hell, I've never been to Jackson. Why the bad review? For some…read morereason someone gave me their mailing list and I haven't been able to get my name off it. I called them and they lies and said they did.

WOULD NEVER BUY A CAR HERE AGAIN just because someone shows a friendly face still be aware!!!! Do…read moreyour own carfax do not let them show you a report from nowhere else but carfax. My car had been in accident and they sold it to me way over priced and misled me in may ways. Do not buy from them if you don't want to be messed over

Bought my truck in to fix a lifter, after picking it up, it was making a new noise, took the truck…read moreback, they charged me $400 to replace a belt and pulley, picked the truck up, and before I got a mile down the road it was making the noise again, brought it back in, and they told me it was a valve in front of the muffler. I asked if they were sure, because a valve in front of the muffler and a belt and pulley are two very different things. The mechanic said that he could clamp the valve open and that should eliminate the noise if that was the problem. He did, we drove it, and the noise was still there. That was Friday, left the truck over the weekend, they called me today and said that the noise was due to "loose exhaust manifold bolts," but it was "on the other side of the engine from the side than the side that was worked on when the lifters that were replaced." The salesmen then said that they "tightened the bolts for free" and that there was "no charge." I agreed that there was no charge and that there should be a refund of $250 of the original $400 I paid, since they did work that was not needed. I agree that I signed an agreement to pay the $150 diagnostic fee, but the other $250 needs to be refunded. I was told "That can't be refunded because we put a stethoscope on it and there was a noise coming from the belt and pulley." Which is interesting since the mechanic, when I met and rode with him to show him the sound I was talking about, told me he just automatically pulled the belt and pulley because "we have been having problems with those". It is important to note that the sound I heard, which I sent them videos of, could only be heard when driving, not while idling. When I returned it after I picked it up after it was "fixed" the first time, they said they didn't drive it, and you could only hear the noise when it was being driven and accelerating, not in park and accelerating. So we went from a belt and pulley to loose bolts on the manifold, charged me for parts I did not need, and did me a favor by not charging me to tighten bolts. Oh, you charged me $400 to tighten two bolts. You are better off going to a shade tree mechanic. Don't let these people work on your vehicle.

As a retired veteran i would recommend to anyone wanting to buy a vehicle to avoid this dealership…read morename. The sales process was outstanding. After the sale no concern by the dealership all the way to corporate for the product they provided. I found spots on the console that their detail shop could not get off. the decision to not replace it and let warranty take care of it was made by the team there. they took pictures and never did anything. It took 2 months to get my vehicle registered because of messed up paperwork. After many calls by me and others they finally got tired of hearing about it and resolved the paperwork issue. No offer to compensate me for my inconvenience and when i ask for something a joke was made to give me a ridiculous list of stuff i didn't ask about or want. No value for the consumer after the sale is made.

Dealership put me in a loaner while something is fixed on my new vehicle but can't give me a…read moretimeframe of when it will be fixed. It's been going on 2 weeks. Mind you It was so new I hadn't even gotten my tag. Can't get anyone one the phone or a call back. I'm thinking Mac Haik can't be ok with his namesake dealerships acting this way. Maybe I should drop a line to Houston.

Fantastic business. I was moving at the end of the week and needed to sell my car fast. Marc was…read morekind, made the process incredibly easy, and was completely transparent with how he determined his offer. I highly recommend a Ridgeland Auto World, and my experience was so much better than every car dealership I've ever dealt with that I will be buying from them after my move (regardless of being multiple states away) because of how much I enjoyed working with them.

Stopped by there a bit ago. My husband and I went to look at a Camaro. The man who helped us acted…read morelike he didn't want to be there. Every question my husband asked seemed to bother this man. We were prepared to pay cash and felt good about our purchase. He made it very unpleasant. I do NOT recommend this dealership.