I've recently flown into Jackson-Medgar Wiley Evers International Airport (JAN) in Jackson,…read moreMississippi [100 International Dr] on Wednesday, 06/03/26. Upon arrival, I was surprised by how small and cozy the airport was. It was extremely easy to navigate through. The baggage claim area + car rental counters were readily available downstairs and the rental center was located directly across the street. The walking distance was relatively short, which I highly appreciated. This airport is the hub for airlines such as American Airlines, Southwest Airlines, Delta Airlines, and United Airlines. I traveled here using United Airlines via the commuter plane, which was actually the smallest airplane I've been on - "CommuteAir." I returned to this airport to fly home to California on Tuesday, 06/09/26. I had such a positive experience with the TSA line as it took under 5 minutes to get through. I must say it was the shortest TSA line that I've ever encountered in life so far, which was beyond convenient. The airport dining & shops included Samuel Adams / Riverbanks Bar & Grill, Dunkin', Pearl River Marketplace and Hudson. I had visited Hudson on 06/09/26, which was a convenience store filled with snacks, travel essentials, apparel, and so much more. I grabbed coffee and an Evian water bottle. The aesthetic of the airport was inviting. The restrooms were well-maintained and clean. All of the airport staff members were kind. Overall, Jackson-Medgar Wiley Evers International Airport - JAN is such a lovely airport. Exploring around Mississippi by being surrounded by hospitable people and having access to delicious food were the highlights of the trip. I would be more than happy to visit Mississippi at some point again in the future.

Expectations of a small airport just have to be lower than a big international hub. Flying into…read moreJackson is an experience. 1 because you're most likely flying on a teeny tiny plane, but 2 because the amenities themselves are bare and minimal. While it was easy to get in and out of what was their security line, the challenge is that once inside, there really aren't any food options so plan ahead. Another challenge leaving is that you'll have to wait a long time for an uber. There weren't many other people waiting but it did take about 15 minutes for a car to be available. Just be prepared to move a little more slowly here.

Looks like changes are happening here!…read more Ok I felt the need to update my review after my last several experiences here being negative. I just tried renting a car here again yesterday and walked to the national lot and things for the most part have changed for the good. -The only thing that seems to have not been much different is the car selection in Executive. I came out and found 3 cars and several vans etc to choose from. This isn't really a complaint as I did get a nice Charger for a car and it was very nice. I did notice at 11am when I returned the car they had plenty at that time, so maybe they just don't have their timing right on the inventory vs. flights coming in. I don't know, but I was happy with what I found. + the staff was present and very helpful and they definitely have stepped up their game in this regard. + When I returned my car there was someone there to check it in promptly and like normal National fashion. Everything went smoothly there. All in all I see they have turned it around from my visit this trip and a lot has changed. In 6 more months when I come back I'll check again and I hope everything will still be good here. I don't know how they did it but it's like a regular National car location with everything that I would expect. Nice job guys, and keep it up!

Absolutely TRASH. Every other place stays open until the last flight. They didn't wait and the next…read moreday tried to tell us they were there until midnight. Wrong, waste of time even trying to get a car here

After being left stranded due to flight delays throughout the day and an early closure by Dollar…read moreCar Rental in the Jackson, MS airport, I had NO recourse but to rent from the ONLY available car rental desk open! I had flown into Jackson for an unexpected funeral and HAD to be in attendance just 12 hours after landing. I still had an hour's worth of driving ahead of me, as well. Needless to say, I was LIVID that Dollar had not kept their commitment to hold my car for 8 hours following the delay caused by the airlines. Hell, they didn't even remain in the building nor pass off the reservation to any other companies that participate in the rental business alongside them at JAN airport. Once I calmed down enough and regained my composure, I approached the Avis desk. I had no other option. Haji, the associate at the desk, was a miracle worker! He kept complete composure, remained calm, explained everything I needed to know about their contracts and saved the evening! He quickly assigned me an SUV and had me on my way in less than 15 minutes. Once I got to the car & opened the door to place my suitcase inside, I was met with the most pungent smell of marijuana that I think I've EVER smelled. It literally smacked me in the face when I opened the trunk lid and both front doors, despite the $450 warning sticker on the windows. Clearly, whomever checks the cars back in doesn't meticulously look over/through the cars when receiving them back. (I personally verified this myself when returning to the airport on my way home. The attendant scanned a barcode on the window and told me to place the keys on the dashboard. He never got inside the car nor walked around the outside of it, either. ) Despite the over-whelming smell, I was able to attend the funeral, and safely get to and from the airport. Essentially, that IS all I NEEDED! So, once again, a HUGE shoutout to Haji at the Jackson-Evers airport in MS! Thank you for your efforts and concern! You deserve a raise after THAT fiasco!

Make sure you check they send you the final email before going into the airport. I dropped the car…read moreoff like normal the blonde older white lady never checked the car in and they are trying to charge me a late fee and said the car was checked in the next morning at 5am when I was already back home. Phone number on Avis or Yelp isn't working

the manager should take a few customer service lessons from Kirsten as we did not have a good…read moreinteraction. Thank you Kirsten for being so kind and patient with me.

This enterprise Location who's ran by a young lady name Tiffany was very rude and a con artist. I…read moreuse enterprise all the time. She randomly ran my card for 381 dollars. She said that's for a drop off fee. Which I looked up the drop off fee it says $140. She still charged me an extra $160 dollars. This is horrible Customer Service. Also it's stealing. I will never in my life go to that location and I definitely would tell everyone to stay away from this locatio.

I would give this place a half star if I could. The guy was a complete ass on the phone. I also…read morefound out they do not use the vehicles shown on their site to go rent vehicles. He obviously did not want our business since he got mad when I called twice with questions as we were looking for transportation for soldiers and I was th go between person.

Calling this number results in a message that says, "you have reached a mailbox that is not in…read moreservice." No directions to an alternate number -- may be time to take down the website?

Madison MS's FBO managed by new people. The building is beautiful and nicely decorated. It's a…read morewelcome change from the old building and management.

Come here regularly in our Citation. Very nice fbo facility. Excellent line service…read more Comfortable pilot lounge. Rental cars on site.

One desk, one ticket kiosk, one baggage claim with a rotating belt that couldn't be more than 20…read morefeet long, one seating area. And four TSA agents who were easily the most invasive I've ever encountered since the moment the TSA was created. The illusion of security was on full display... musta taken 20 minutes to inspect seven people... seven. Of course I was number seven, and was "randomly selected" to receive further screening. But the airport's cute, I guess. Basically a strip of asphalt with a building next to it.

Don't fly United, they should change their name to DEBS, which means "Doesn't Ever Start Boarding"…read more We were supposed to board at 1:57, and end at 2:22, here we are waiting at 2:30! Then when we boarded, extreme turbulence, and landed so hard it broke my tv. Also, woke my brother up! Not to mention, it flung us into the seats in front of us.