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National Car Rental

2.7 (38 reviews)
Open 12:00 am - 12:30 AM, 7:00 AM - 11:59 pm
Updated over 3 months ago

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2 years ago

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13 years ago

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4 years ago

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5 years ago

Horrible selection! Inventory always low. Don't rent from them. Waited 20mins for executive vehicle and nothing was available.

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9 years ago

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10 years ago

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8 years ago

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11 years ago

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9 years ago

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National R.

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9 years ago

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National R.

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9 years ago

Quick courteous check out. The same level of service on check in - quick courteous. Good rates too.

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12 years ago

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National R.

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10 years ago

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10 years ago

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10 years ago

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13 years ago

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12 years ago

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National R.

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12 years ago

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National R.

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11 years ago

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11 years ago

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10 years ago

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10 years ago

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National R.

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11 years ago

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11 years ago

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11 years ago

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11 years ago

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12 years ago

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11 years ago

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11 years ago

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11 years ago

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10 years ago

The service at this rental place is excellent. The cars are good too.

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10 years ago

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10 years ago

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11 years ago

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11 years ago

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11 years ago

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10 years ago

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10 years ago

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Ask the Community - National Car Rental

Review Highlights - National Car Rental

With so many companies to choose from, Shandrea's professionalism and friendly service will keep our future business with National Rental Car.

Mentioned in 2 reviews

Read more highlights

Hertz Rent A Car - This is the young lady.

Hertz Rent A Car

1.3(65 reviews)
0.4 mi

What kind of car does a snake drive?…read more An Ana-Honda. Although I didn't rent one of them, I did enjoy my visits to this location. It is hard to rate them high as all any expects is crappy experiences but I have had great visits and friendly interactions. This is a small airport and you will not get the huge airport selections so if you get past that then you should be ok with your selection. Name the vehicle and enjoy the service, that is what I do. Today I even left my WiFi/MIFI in my vehicle and the team did a great job in helping me come back to the car to retrieve it. I always use Hertz and will continue to do so thanks to this visit and other visits.

This location is a complete failure when it comes to basic competence and customer service…read more This is now the second time I've had a terrible experience with Hertz here, and it's clear nothing is being done to fix it. On December 8, 2025, I reserved a vehicle and was told upon arrival there were no cars. Then I was told there were cars--but not for the one-way rental I had already booked. When I asked for clarification, I was met with a dismissive "I said what I said." I asked for a manager and was flat-out denied. No follow-up. No apology. Nothing. Now here we are again. I arrive after a flight, wait 15 minutes, and the agent can't even locate my reservation. Once he finally does, he casually tells me: "We don't have any cars." So what exactly is the point of a reservation? Why wasn't that communicated immediately instead of wasting my time? Then I'm told, "If someone brings a car back, you'll have one"--even though they're closing in an hour and have no confirmed returns. That's not a solution--that's incompetence. When I asked about the next morning, I got the same useless answer: "If someone brings one back." No apology. No alternatives. No effort to fix the situation. Just "go get an Uber and come back." I flew in ahead of my team and am responsible for getting us to a critical 12 PM meeting--and your staff couldn't care less. This isn't just poor service, it's a complete lack of accountability and professionalism. At this point, it's obvious this location is poorly managed and poorly staffed. Two identical failures tell me this isn't a one-off issue--it's a pattern.

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Hertz Rent A Car - No one at your counter... At all. Not the first time either.

No one at your counter... At all. Not the first time either.

Hertz Rent A Car
Hertz Rent A Car - This guy was sitting there with another employee. Doing nothing and waiting for cars.

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This guy was sitting there with another employee. Doing nothing and waiting for cars.

Avis - Not sign of a vacuum

Avis

1.6(19 reviews)
0.0 mi

After being left stranded due to flight delays throughout the day and an early closure by Dollar…read moreCar Rental in the Jackson, MS airport, I had NO recourse but to rent from the ONLY available car rental desk open! I had flown into Jackson for an unexpected funeral and HAD to be in attendance just 12 hours after landing. I still had an hour's worth of driving ahead of me, as well. Needless to say, I was LIVID that Dollar had not kept their commitment to hold my car for 8 hours following the delay caused by the airlines. Hell, they didn't even remain in the building nor pass off the reservation to any other companies that participate in the rental business alongside them at JAN airport. Once I calmed down enough and regained my composure, I approached the Avis desk. I had no other option. Haji, the associate at the desk, was a miracle worker! He kept complete composure, remained calm, explained everything I needed to know about their contracts and saved the evening! He quickly assigned me an SUV and had me on my way in less than 15 minutes. Once I got to the car & opened the door to place my suitcase inside, I was met with the most pungent smell of marijuana that I think I've EVER smelled. It literally smacked me in the face when I opened the trunk lid and both front doors, despite the $450 warning sticker on the windows. Clearly, whomever checks the cars back in doesn't meticulously look over/through the cars when receiving them back. (I personally verified this myself when returning to the airport on my way home. The attendant scanned a barcode on the window and told me to place the keys on the dashboard. He never got inside the car nor walked around the outside of it, either. ) Despite the over-whelming smell, I was able to attend the funeral, and safely get to and from the airport. Essentially, that IS all I NEEDED! So, once again, a HUGE shoutout to Haji at the Jackson-Evers airport in MS! Thank you for your efforts and concern! You deserve a raise after THAT fiasco!

Arrived last night to an empty desk with customers wondering how to get the rental cars they…read morebooked. Hertz rep said "they all went home, ran out of cars". So Avis overbooks reservations and leave customers stranded. I need to be in LA tonight and am stuck with no other rental options available in the next day or two from any company in town. This is a nightmare and outrageous!!!!

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Avis
Avis - Flat tire

Flat tire

Avis - Ugh

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Ugh

National Car Rental - carrental - Updated May 2026

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