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The Westin Jackson

3.5 (58 reviews)
Open Open 24 hours

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Annette M.

Our first time staying here for the annual Sweet Potato Queens weekend (actually a loooong weekend - Wednesday through Monday) and it was perfect. Rooms were clean and spacious, the facility was decorated beautifully, staff went above and beyond to make our stay enjoyable. We will be back next year!

Zac A.

This hotel is absolutely beautiful! I stayed here while on task force and I must say, I have absolutely no complaints about this place! Very clean and presentable. The aesthetic of the lobby makes for a beautiful entrance! The artwork that sits within the halls, the lobby, and the restaurant/bar is incredible! This hotel sits between multiple courthouses and a police precinct, making me feel very safe outside and around the hotel. The staff were amazing! I first met Andrea upon check-in, she greeted me with a warm welcome and got me situated in every aspect, along with Sorethina whom too was kind and informative as well. The entire front desk team took very well care of me. Aevisha, Danyel, and Michael greeted me every morning with a "good morning", a smile, and great energy. Ms. Dean and Olivia were both so very kind and joyful overnight. Housekeeping was to perfection. They came every single day and accommodated for all of my needs as requested. The valet team was awesome. Jalyn and Micah are great at their services, as was the rest of the valet team. Very respectful and composed. Thank you Westin Jackson for the experience. Would definitely recommend this hotel to anyone visiting the downtown area.

View from entryway
Jenn W.

Staff are wonderful here, from the valet that greet you at the entrance to the staff in the restaurant. The restaurant food is delicious. Can't wait to return.

King room
Carolene M.

The hotel was clean and comfortable. It looks like it has been updated. Check in staff and housekeeping were great. Food was okay. Artwork throughout was very different and eclectic, but cool. The drawbacks for me were - when I arrived, I was getting out of the car and the bellmen didn't move to help with my luggage. Also all the pillows are were super soft - hardly any filling in them.

Covered (only half is actually covered) is small and cramped when there's a crowd.

Watch your bank account closely after checking out. Hotel adds bogus charges to your credit card DAYS after you've left. I did not touch or eat anything from the refreshment center/mini bar. However I was charged almost $10 the next day for "some thing from refreshment center." They didn't know what. They did remove it after a few days. Then a full seven days after I checked out, an almost $4 dollar charge popped up. I called and they said it was for Altoids. I told them I didn't know what they were talking about. I didn't even see any Altoids. They said they would remove it. They haven't yet. Several in our group were charged for things after they left that they did not use. One was charged $30 for gummy bears. Totally bogus. Stay here at your own risk!

Decorations in the lobby
Heather D.

The staff is wonderful. They are always willing to answer questions and go above and beyond. The hotel has a homey feel. They have their Christmas decorations up inside and they are gorgeous. You cannot beat the food in the restaurant. I have never had anything that was not delicious. My room had a rain head shower head with a detachable wand and a refrigerator. The bed was delightful. The only complaint I have is that the pillows were all too soft. I put my head on two I had stacked and my head was immediately on the mattress. I wish they had different thickness levels. I walked into the room and squealed because you can buy snack items and an Elvis rubber duck with the hotel name and city on it! The gym is on point too. Awesome Life Fitness treadmill allows you to choose a trail (I chose locations in Ireland) and it shows other people running on the trail with you from around the world and where you are in relation to them. The area around the hotel is a bit rough so I have not ever ventured out but as I am typically not here long and only for work that is not a huge deal for me.

Famous guitars in the lobby.
Darren H.

Just saw the lobby, bar and restaurant but looks very swanky. Had to pick up a world rebound rapper that we were doing a documentary on there as that's where he chose to say when he was in town for a concert. If it's good enough for him, it's good enough for me. Would defining choose this place the next time I stay in Jackson. Every employee that I had an interaction with there treated me like a VIP!

Bathroom
Dave D.

New hotel, clean, convenient and nice staff. Stayed in. a King Corner Suite on the 3rd floor without any view but very quiet as well as a large bedroom and bathroom. I grabbed a Cocktail in Estelle's before heading up to the room and it was a good Old Fashioned which was a little pricey but good. Large TV with a game in made for a pleasant 15 minutes. They also have a Concierage Room on floor 10 open 24 hrs. Nice touch. Had some waters, sodas and chips available with some apples. Nice place to stay!

Why is the water not clear. GROSS!!!!!
C Q.

I am here on work. This place is beautiful and in a great spot. The room was nice and big. The pool was also great. One issue and a big issue for me. There was stuff floating in the water reservoir inside the coffee pot. Totally gross. There was a floaty just over a 1/4 inch. I make a big deal about this because I enjoy my Coffee. If my room has a coffee pot, I expect to have access to fresh coffee. This is a high end hotel, I expect everything to be great.

Exposed electrical outlet. Huge safety issue.

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No internet traveling for work...have to call a number it takes 20-30 minutes...after a long day it's a pain feel like I am back in the 80s

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Ask the Community - The Westin Jackson

Does anyone have a photo of the bathroom in the executive suite?

I could only imagine it's nice since the regular room bathroom was nice. I know this doesn't help but I figured I would put it out there. Good luck.

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Review Highlights - The Westin Jackson

Downtown Jackson can be boring but staying at the Westin makes it enjoyable.

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Homewood Suites by Hilton Jackson Fondren Medical District - Guest room

Homewood Suites by Hilton Jackson Fondren Medical District

(18 reviews)

$$

Great stay. Rooms were spacious and clean. The location was good for walking, nice restaurants to…read morechoose from nearby. Breakfast was good

Ok, this one's a mixed bag, folks. I've stayed at this Homewood Suites over a half-dozen times, so…read moreit felt overdue to finally leave a review. To be fair, Jackson, MS wasn't my destination, it's simply a great midpoint for me to rest when I'm road trippin' between Dallas and Atlanta. The Good: The hotel is relatively new and It's conveniently located near the University of Mississippi Medical Center and VA hospital. A few restaurants are within walking distance, which is a plus. It's also pet-friendly, which is fabulous since my fur babies love a good road trip. Also, the staff is really nice (shoutout to Francine!) The not-so-Good: There's an appearance of clean in the rooms, but not really. On my last stay, I was greeted by couch stains, rusty shower, and some leftover "mystery gunk" in the kitchen sink. It's the second time the TV didn't work, and the fourth time my digital key failed. The entire fridge moved around the kitchen whenever I opened it, LOL. Also, the lobby can get quite loud, since it occasionally turns into a hangout spot for large groups. Know before you go that the surrounding area can feel a bit mixed and while I've never felt unsafe, staying aware is a must. Pet owners, take note: The designated dog areas can get very messy since not everyone picks up after their pets and the hotel doesn't seem to maintain these areas well. If want your pup's paws clean, you'll need to find another spot for walks. Bottom line: When the price is right, this a decent option for an overnight stay. Just know there are some "quirks", and plan accordingly. Happy Stays!

The Westin Jackson - hotels - Updated May 2026

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