Cancel

    Open app

    Search

    Services - Hero Heating & Air

    Water heater installation

    Hero Heating & Air Photos

    You might also consider

    Recommended Reviews - Hero Heating & Air

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Hero Heating & Air

    You might also consider

    Verify this business for free

    People searched for Heating & Air Conditioning/HVAC 3,877 times last month within 25 miles of this business.

    Verify this business

    Atlantic Blue Water Services - Water Testing being performed in the lab

    Atlantic Blue Water Services

    (43 reviews)

    Four years ago, they replaced my water pressure tank and several failing fittings, and installed a…read morereverse osmosis (RO) system. Given the cost of this work, I expected durable materials, proactive recommendations, and transparent guidance. Unfortunately, both experiences have left me disappointed -- and more importantly, concerned about trust. Regarding the pressure tank: during installation, their team very likely observed an older, visibly corroded metal well intake pipe that had likely been in place for nearly 20 years under prior ownership. Fast forward to today -- I noticed heavy white corrosion on the 4.5-year-old brass fitting and an active water leak. Given the risk of catastrophic failure, I called for urgent service. To their credit, they arrived within two hours, which I appreciated. However, I was then told the metal pipework was not covered under the tank warranty and that it should be replaced with stainless steel -- which they acknowledged would last longer and resist corrosion better than the prior installation -- at a cost of $1,400. When a contractor identifies visibly corroded infrastructure during an install, I expect clear risk disclosure and upgrade options at that time -- not four years later when failure is imminent and the homeowner has little choice. Now to the RO system: at installation, I was told the filters were widely available commercially and easy to replace. I later learned the filters are proprietary and only sold through water system companies -- not readily available via retail as originally represented. That distinction materially affects long-term cost and flexibility. Years later, I called to ask how to sanitize the RO system myself. I was told it's something only they can do and that they would handle sanitization when delivering the next set of filters (rather than shipping them), which I accepted. After the technician sanitized the lines, he casually told me, "You know you can sanitize the lines yourself." That is exactly what I had asked about over the phone. I relied on their guidance, only to hear the opposite in person. For tradespeople working inside a home -- especially on critical water infrastructure -- trust and clarity are foundational. When guidance changes, material limitations aren't disclosed up front, or foreseeable corrosion isn't proactively addressed, it raises concerns beyond just cost. While I appreciate the prompt emergency response, the combination of reactive fixes, proprietary product limitations, and inconsistent communication has made this an unsatisfactory experience overall.

    Mike did our annual service. Friendly and efficient, no attempts to sell anything I didn't need…read more All wins

    Fluid Plumbing & Heating - The old cracked cast iron pipe

    Fluid Plumbing & Heating

    (18 reviews)

    I Didn't Just Find a Plumber, I Found a Family…read more My first call to Fluid Plumbing & Heating was for something small -- a minor toilet repair that most companies probably would have brushed off. But Brian O'Connor treated my little repair like it was the most important job on his schedule. That told me everything I needed to know about how this company operates. So when I discovered a leak in my hot water heater, there was only one call to make. Brian picked up the phone after hours -- let that sink in -- and had Rob at my house first thing the next morning. No waiting around for days, no runaround, no voicemail abyss. Just real people who genuinely care about their customers. Rob and his apprentice arrived on time, were thoroughly professional, and took the time to explain every step of the process so I understood exactly what was happening and why. I want to give a special shoutout to Rob's apprentice -- this young professional is just starting out in his career, and if he's any indication of the caliber of people Fluid brings on board, this company's future is incredibly bright. As Rob put it, I'm not just a customer now -- I'm family. And honestly? That's exactly how they made me feel from day one. From a tiny toilet fix to a hot water heater emergency, Fluid Plumbing & Heating has earned my complete trust and loyalty. If you're looking for a plumbing company that treats every job -- big or small -- with the same level of care and professionalism, look no further. Call Brian. You'll thank yourself later.

    Brian O'Connor and Fluid Plumbing & Heating came highly recommended to me by a friend and the…read morereferral did not disappoint. I had an emergency, Brian was unavailable, but he had another experienced skilled plumber, Rob, out the same day to assess. An old cast iron sewage pipe cracked and was leaking into my basement and had to be replaced along with connections to upstairs toilets. The next day, Rob and Jaykri came to my rescue. They did the job under their own cost proposal and at a significantly lower price than a big-name competitor's proposal. Brian moved a schedule around to fit me in and got the job done in 1 day. (The other company could not even start until 3 days later) Rob and Jaykri even fixed a couple other odd plumbing issues (shower cartridges, broken valve knobs, etc.) while they were at my house. The Fluid Plumbing & Heating team were knowledgeable, professional, polite, and cleaned up after themselves. No one ever wants to need a plumber, but I am so happy to have them in my saved contacts. Added they work on boilers, radiators, and radiant floor heat, so sadly I am sure I will need them in the future.

    Hero Heating & Air - hvac - Updated August 2026

    Loading...
    Loading...
    Loading...