Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

Had several issues with plumbing in my home. Wanted to hire a local team with reasonable prices…read morethat would do a good job. I got all this and more with this company! On time, very professional, explained everything to me throughout the process and came up with an honest price. I will always use this company thanks to the outstanding service I received. I would recommend them to anyone! (They also found lots of past mistakes made by other companies and were able to redo that work for me as well. It was disheartening to see how much other companies got over on me)

Quick timely friendly and got it done. I would use them whenever you need anything. I was very…read moreimpressed for sure.

We used Anderson's A1 Plumbing to replace a hot water recirculator pump. They called 30 min. Prior…read moreto arrival, assessed the issue quickly and answered all questions. The second appointment was just as professional and prompt. We've dealt With several plumbers/service/repair people recently and haven't had luck. I'm glad we found AA1P. Will be our go to moving forward.

Very friendly staff and more than fair pricing. Had several estimates completed and Stan not only…read moregave me the best pricing but better energy efficient equipment compared to other proposals. Which was important to me with energy cost rising and expected to rise in future. I had complete HVAC system completed which took I'm guessing 6 hours. Was completed professionally and cleaned up when they were finished. Installers briefly went over thermostat and was given all manuals for equipment installed.

Three Mondays ago, I discovered a sewage backup in my partially finished basement. I called…read moreShrewsbury Plumbing & Heating and reached them right at the end of the day. A crew responded and cleared the line by plunging the outside clean-out. They were on site for about 30 minutes, and the visit cost $180. I appreciated their quick response and the referral to a restoration company, which arrived within three hours to begin cleanup. Unfortunately, last Thursday night--after a week-long restoration process--the same problem occurred. The next morning, Shrewsbury Plumbing & Heating returned. They snaked the main drain and restored flow. I asked whether there would be a charge since this was the same issue occurring so soon after their first visit, and I was told to call Stan on Monday when he returned from vacation. That visit cost $279. This Tuesday, yet again, we experienced a sewage backup. I called and spoke with Stan, who informed me that the company does not guarantee sewage backup repairs. I asked why a camera inspection wasn't done during the first or second visit, and he explained that they first attempt less involved methods. In hindsight, the initial response amounted to short-term fixes that did not identify the root cause--while generating additional service charges. On this third visit, the crew worked hard and ultimately used a camera to discover a stick lodged in the main drain, which they removed. This visit cost $444. I understand that not every issue is obvious on the first attempt. However, when I call a professional for a problem I cannot resolve myself, I expect that the goal is to fully diagnose and eliminate the cause--not to take incremental steps that allow the condition to recur. I am a career firefighter, and when someone's house is on fire, we take extra measures to prevent a rekindle. That is part of delivering competent and responsible service. Given the nature of a main sewer line blockage and the costs involved per visit, camera inspection should be a standard early step--not a last resort after multiple failures. My criticism is not aimed at the technicians who came to my home; Steve and Nate, in particular, were professional and worked hard. My concern is with management decisions and the lack of clear procedures that prioritize resolving the issue correctly the first time. If a camera had been used during the first visit, this issue could likely have been resolved immediately--saving significant time, stress, and expense. I am writing this review to encourage a more customer-focused approach moving forward. The rating associated with this review reflects management practices, not the field crews who responded.

They were quick to reply and scheduled my service as soon as possible. The price was very…read morereasonable. Ken was very knowledgeable and provided me with good information on my service. I would recommend him to friends and family.

Excellent customer service over the phone down to the actual services. Would use again.read more

Juan has installed a water heater for us and replaced an outdoor spigot and shutoff valve. He…read morealways arrives right on time and is very neat and respectful of our property. We also had him replace a circuit breaker. His rates are very reasonable, and he does first-rate work.

Very quick response. Attentive to detail. Gave me a quote and did the projects that I needed done…read morefor the quoted price. I was obviously satisfied, because when another project came up, I knew who to call. Second time was same as the first. Fast and professional service.

We needed a new roof and a friend referred Husband's Helpers. I will start off by acknowledging my…read morehusband and I clearly didn't do our research and missed some serious red flags. That's on us and we learned an expensive lesson. But I want to write this review to warn others of our experience. All of these pictures were taken after they said the work was done. We initially agreed to shingling over our old shingles because this is what Ken recommended since it's cheaper. We signed a contract (which I felt he really pushed us to do when we first met in person). But this didn't sit right with me, and after doing some research I reached out and said we'd rather this be a full tear and replacement. We never signed a new contract, so we never discussed flashing (I now know this is a red flag). I'll admit I just assumed that when you're paying $12,500 to replace a roof, this would include new flashing. You can see in the pictures I've attached that they did not replace the old flashing, and instead nailed it in between the new shingles even though it stuck out past the shingle on top of it since the old flashing was installed with a different shaped shingle. Based on my research, this violates Pennsylvania construction code because these shingles can't properly seal to each other. Ken's proposed fix was installing "beauty" shingles on top of the original work, also pictured. When we didn't like this option, he suggested painting the metal flashing to help it blend in. He never recommended a repair to bring this up to code. I had to do the homework and research PA's roofing codes and GAF's shingle installation instructions to show him this is just wrong. Also pictured are our valleys, which were installed overlapped in the wrong direction making this a huge weak spot for leaks. They're also crooked and for some reason they decided to add these lines of sealant? Upon further inspection, another roofer noticed they used a different color shingle for part of our roof, didn't rip the adhesive strip off of a few shingles (that we noticed), and caulked the vent cap (which is already starting to come off). To add insult to injury, we were charged for a 2,000 sq ft roof and our roofing inspector said our roof isn't actually this big. Unfortunately, we originally thought this roof was repairable and agreed to call it a day if Ken refunded us $3,000. Because we understandably didn't trust him or his crew to make it right. But as another roofer began repairs, it became clear that so much was done incorrectly that we need a full replacement. Another frustrating aspect of this is we told Ken multiple times we were in no rush for a replacement because our old roof wasn't leaking. And when we changed our minds to a full replacement, we said it's ok if we're bumped back behind other clients because we understand this is more work. He claimed it should only take his small crew 4-5 days, which turned into almost 2 weeks. And then when we were arguing about the quality of the finished roof, he said they had to rush since we changed our minds. We did not rush him. Oh, and they left a lot of nails but that's the least of our problems right now. Ken said the shingles have a 25 year warranty. We later learned this is only true if the roofer installing them is certified by GAF. He's not. And even if he was and we tried to file a claim, it would be denied if this roof isn't up to code. Finally, I posted my original review on Google and Facebook about 3 weeks ago. Within hours of posting, Ken texted me saying he'd get his attorney involved unless I took these reviews down. To date I've received nothing from any attorneys. I find it interesting that publicly and privately he emphasizes legal/contractual matters while never defending his workmanship pictured in my review. We've had 3 roofing companies inspect our roof and they all agree that over half of the roof needs repaired based only on what they can see. All of them cautioned the repair work would possibly be greater once they ripped up shingles based on how botched the visible work is. One roofer noticed the base layer of shingles on our roof is actually a different kind of shingle installed upside down. To add insult to injury, we were quoted as having a 2,000 sq ft roof but the roofers confirmed our roof is actually about 1,600 ft. We've signed a contract with a different company to have our roof completely replaced. What a nightmare.

This crew is the best of the best - friendly, professional, reasonable in their pricing. Husband's…read moreHelpers has been our problem solving team on so many projects. We appreciate Ken and his crew immensely. Thanks for doing what you do!

From moment one Art's Plumbing was accessible, informative, affordable and skilled. They installed…read morea water softener, a whole house water filtration system (which were scheduled) and also helped us by unclogging a kitchen/laundry line that coincidentally got clogged a day before their scheduled visit. Dustin is an amazing professional, highly skilled and patient to deal with all my questions. I gladly give them 5 stars and strongly recommend you contacting them if you need an excellent service delivered to you place.

very professional. Found the problem fixed it. Could not ask for a better job. These guys are great…read moreI recommend them highly. My water heater had a leak kept tripping the circuit breaker. Parts were still under warranty. They got me exact same one that I had. Took out the old one put in the new one wonderful. Could not be happier

Winstead Plumbing replaced an old expansion tank and removed and capped a failing pressure gauge…read morefor me. He also inspected and answered questions about some other issues that did not require any work. Arrived on time, professional, honest price. I would definitely hire Winstead again.

The rod for the control valve on our shower sheared off and I completely mangled the cartridge…read moretrying to remove it. After trying a few big plumbing businesses in the area (who couldn't fit me in for weeks) I tried Winstead. Jason answered my call after a few rings and was here within an hour. He managed to drill out the cartridge without damaging the housing and had it repaired and working in no time. I wouldn't have blamed him for being grumpy (really mangled) but he was very pleasant. I would definitely recommend him.