Exxel was on time with their scheduling but that's about all I can say. Exxel was in and out in 15…read moreminutes. The initial inspection involved looking at my daughters vents, then looking at the HVAC before stating that the cost of the repairs and work done might not get the results I'm hoping for. In the future, It would be helpful if they ran through a few preliminary questions or pictures of the unit to see if a trip out is worth the time. Before the technician left I asked a few more questions before he suggested a Home Energy Audit. I'm hopeful that the home energy audit could put me on a better path to resolving the cooling issues in my home. Edit: Rob contacted me after my review and explained a few other details where now I feel the information that he provided was worth the cost.

Super impressed with Exxel Mechanical Services. We woke up to find our HVAC acting up. I called…read moreExxel at about 9am to see if they could help. Bob and another gentleman were able to arrive around 1pm and had everything back in working order only 30 minutes later. They were extremely quick, helpful and professional. Also very reasonable pricing. I can't thank them enough!

We lost our AC on July 3rd, the start of the 2 days in the triple digits, and a holiday weekend…read more Calling around, the earliest we could be seen was Tuesday 7/8. i asked ChatGPT for recommendations servicing the EC area. Climate Pro was at the top of the list with 5 star ratings and also noted for a company that focuses on repair rather than stating you need a whole new unit. I called at 8am July 4th and left my number. Within minutes, I received a text from Kevin that he was running around but could be to my house by noon. He continued to text throughout the morning telling me of his whereabouts. He arrived at 10 am. The solution was a stuck switch in the attic. He showed my husband where the switch was located, and also told my husband to fix the filter grate to avoid having hot air being pulled down from the attic. I can't thank CPM enough. I will now be a lifetime user and will recommend this company to everyone in the Howard County area. Top notch, professional and overall amazing.

I am pleased to post a second review for this business. We have been using Climate Pro for over 6…read moreyears now. Kevin is pleasant, professional, extremely knowledgeable and pricing is more than fair. The latest issue he helped us resolve was another AC unit that stopped working. Texted him at 8 am on the Tuesday after a holiday. He had arrived and completed the job within an hour! We have never been less than 100% satisfied with Kevin's work. If you are looking for an HVAC company, stop looking! This is the one you should hire!

Our house had been serviced by the same company for at least 20 years, spanning multiple owners…read more Then they got bought by a service company that was then bought by private equity - in all those transitions I saw the upsides just fade away. So, it was time to shop around. Enter Buric. Booking appointments was easy, with multiple reminders including a call 15 minutes out. The technician spent over an hour documenting the system and doing maintenance tasks. The documentation took a lot of the time since he took photos of every part so the next visit the state can be compared. When he went to replace my humidifier pad, he even suggested I save money by buying them on my own and just keeping them near by. I ended up paying the premium and he left the box so I could find replacements more easily. It's great to not only switch from private equity to a locally (Columbia based) owned company, but to get better service at a better cost to boot.

Austin came out today to tune-up/inspect both of our HVAC systems, and it was one of the best…read moreservice experiences I've had with any home contractor. He spent about 1.5 hours thoroughly evaluating both systems, taking detailed measurements, explaining what each one meant, and answering every question I had without ever making me feel rushed. What really stood out was that he focused on education instead of pressure. He clearly separated items into "Must," "Should," and "Could" recommendations, explained the reasoning behind each, and even took photos so I could see exactly what he was referring to. There was never any pressure to upsell, just honest information so I could make an informed decision. He also caught a weak capacitor before it became a failure, tightened some electrical connections while he was there, and took the time to explain how to think about preventive maintenance versus repairs. As someone who likes to understand how things work, I really appreciated his patience and willingness to answer detailed questions. Austin represented Buric extremely well. If you're looking for a knowledgeable, professional, and trustworthy technician, I'd highly recommend requesting him.

Beware of this company! They were hired by my home warranty company. They sent a new plumber out…read morewho advised that he snaked my line to the street! Within hours of him leaving I had water in my basement which I didn't have prior to him coming! I called the company three times which they said they would have a manager call me, which never happened. What I did get was a bill for an additional $350 on top of the $50 service fees I had to pay and the $150 my warranty paid. What's interesting is that I asked the plumber how much the job would have costed me without my warranty and he said $250!! So I'm confused at how a $250 job was billed at $550. My warranty company called them and they said they wouldn't send anyone out until I paid the additional $350. I'm also confused at how he "snaked the line to the street" and that same line is still clogged per the new plumber currently working in my basement. He also cracked the line cap which is why the water is backing up in the basement and not in the pipes as it initially did! I'm so confused and completely disgusted by how this business handles customers! Beware and learn from my nightmare!

Tadeh is great owner, very knowledgable and does good work. I have been a customer for 5 years and…read morevery happy with the quality of the work and service.

Our HVAC unit went out on a Saturday during a recent heat wave. I called JEM and talked to Jeff. He…read morehad a tech at my door in less than 30 minutes! The technician's name was Matt and he was very courteous and explained in detail the situation and costs. In one hour, the HVAC was repaired. I highly recommend JEM for both routine and emergency services. Jeff and Matt were very professional in their customer service!!

Highly recommend, Cory gave me a free estimate to repair or replace unit due to age were other…read morecompanies only wanted to replace unit, I went with repair first due to problem. Scott the A/C technician was very good and knowledgeable and explained the repair to me also stayed within the Estimate.

we were in search of hvac techs,as ours had retired. we feel like we hit the jackpot! jason and…read moredavid came out and very quickly,and affordably, diagnosed the problem. they took all the stress out of this process.so courteous and professional! they both explained the entire process in everyday terms.as senior citizens,every dollar counts.it was like having trusted friends looking out for us. we will be comfort air fallston customers for life!

Our air conditioning needed to be updated and we got several quotes. Scott, the owner, came out on…read moretime and gave us the best quote and installed it in just a few days. He worked with our needs, provided warranty and inspection for next season too! His crew cleaned up everything afterwards and was very polite. I know I will be calling him the next time I need any hvac service.

We had the misfortune of getting this company assigned by First American Home Warranty. After…read morewaiting several days for them to come out to unclog a kitchen drain, the technician arrived without the ONE tool specifically needed to do the job. After expressing my dissatisfaction in a survey they emailed, the owner of the company called and proceeded to berate me before ultimately hanging up the phone because I gave him a 1 star rating on Google maps. After waiting almost a week to get our kitchen sink unclogged, before hanging up the phone the owner "Tommy" refused to return to the property and told me to contact the home warranty company to have them send out a different contractor. Absolutely unreal the way this experience turned out to be for what I thought should have been a very straightforward plumbing issue.

This is the second time I used Mid Atlantic. The first time, Tommy showed up in the evening to…read morereview the outside unit and why it's not working, gave me his assessment and showed up the next morning by 9 am to install the part that it needed with a very reasonable price. Best service. I called him couple of days ago to ask for his opinion on replacing my unit. He told me he'll take look first to make sure it's nothing serious and I can't tell you how glad I am to know this honest man. He came by this evening and checked the unit and told me no need for replacement, only refilling refrigerant. I swear by his work ethics and his commitment to help his customers which these are qualities really hard to find nowadays especially in his industry. I really appreciate everything you do Tommy!

Troy was fantastic! We needed to have a water shut off valve installed. He reached out and was…read morevery nice and welcoming. I told him what was wrong, and what I needed done and he was able to figure out what I needed and was here in no time. He came and got the job done in about 30mins. He showed us what to do and gave some suggestions on how to further complete other projects too. He's very knowledgeable and responsibly priced. I'll be calling him for future projects.

Signed a contract for small roofing job. Paid 1/2 the cost up front and Troy "hurt" himself and…read morecould no longer complete the job. Over a year and have not received 1 penny back. Alomst $1,000 STOLEN.