Albert got our printer back up and running again quickly. He has a wealth of knowledge and was a…read morepleasure to do business with. We will be using his services again.

Gave me free advice on the phone without trying to get me to come in and spend money. This will be…read moremy go to from now on.

Could not get through on phone or website drove from Sonoma, paid for parking just to find out they…read morewere closed due to staffing. That's f'd up.

Buyer beware! This store sells quality products but has terrible cancellation and return policies…read more I ordered a chair at the end of December and was told it would ship in 1-2 days. In fact it shipped in 6 days and I didn't get a call from the shipping service about delivery for more than a week after it shipped - and after my spinal surgery!! I attempted numerous times on the phone and on email to cancel the order with a Relax the Back employee, only to be told that the chair had been loaded on the truck and there was nothing they could do to remove it - wiich is ridiculous. This chair traveled from CA to NJ and will now be traveling back, at great cost to me and great waste of fuel and time for the shipper. Don't bother with this company - stick with Amazon and get your chair in 2 days, regardless of where you live.

Shirley is very amazing to work with. We moved into a new office that was already furnished and the…read morechairs there were terrible, but Shirley was able to help us find some very expensive Herman Miller chairs to replace the bad ones in our office. She was open and honest about the quality and made sure we got ones that were gently used or almost in brand new condition. She also was very flexible with the negotiation and the delivery. We have done repeat business with Cycon and will continue to look to them first for our office furniture needs.

I did the research and pretty much knew what I wanted. I was torn between two chairs and Shirley…read morewas helpful and let me hop back and forth between the two and scoot around the floor. I finally decided and paid cash and left a happy girl. She's honest and I like that. She even told me what chair she uses and why.

Not everyone has a great experience here, but I sure did. I lack tech and cellphone skills. I…read moreneeded to print pictures from my cellphone and ADREAN was there to help me step-by-step. Who does things like that? ADREAN did and I really appreciated the hands on assistance. I had to peek at his badge to see his name so I could acknowledge him in this review. Wink wink. The shop is always pretty busy, so I didn't want to bother him, but he was kind enough to get me through my task. Adrean, thank you for your assistance.

The parking lot makes access of the location at 25 Stanyan easy , plus it's very close to the Muni…read more38. I needed to print a file, and a female staffer was very patient at walking me through the process of using their self serve print stations. Use the QR code so you can be prompted to access your files upon arrival. The store has 3 self serve print stations, and several design cubicles. Overall the process was painless once I understood how to utilize their equipment. Overall a good experience with fair pricing.

Ok I don't reviews for service techs a lot... but Printer Assist was so good I want to praise them…read morefor their excellence today. Did my research n called every printer repair service in the Bay. Only they called me back right away and set up an appt right away. (Everyone else got back or sent the quote days later.) My tech was so kind, professional, fast n happened to have the part I needed. The service diagnosis, repair and install were fair and exactly what they quoted. Felt so trustworthy. Do ur research first and compare if a tech visit and parts are worth fixing vs a new machine. I was a little stressed about that but it was totally worth keeping my solid old machine in good shape. Highest recommendation for Printer Assist. They earned this review. Thanks guys!

Good service, good people, good timing, good management. I…read morewould recommend this company foe anyone who needs printer repair service.

I brought in my computer with a power cord problem. He sold me another which gave iut afterc3 uses…read more I brought it back and he threw me out! I doubt he stands by anything!

Absolutely terrific in terms of speed, service, and price (really resonable), and Don was…read moresuper-friendly. I'm so relieved I have a go-to now!

Great people! I've used them for UPS drop off many times during my breaks and lunches and service…read moreis always speedy and I'm in and out in a minute-I utilize the 5 min drop off zone spot right out front everytime!

Poppy is wonderful in every way...extremely knowledgeable about anything having to do with mailing…read more, and also effortlessly makes you feel seen, heard, and valued....and the assurance that whatever the situation, it will be handled...5 stars from me..Just a wonderful asset to there Outer Sunset community.

I decided to give this shop a chance in spite of the lower reviews since I know that ratings on…read morehere tend to veer towards the extremes. Glad I did, because I couldn't have asked for a better experience. I had a last-minute commission that I needed to get printed, and this shop got it done with an incredibly quick turnaround. I sent in my request around noon, calling immediately after to request same-day service, and got the email that the order was completed about 20 minutes after I confirmed the final printing details. The total came out to just short of $16 (due to the rush fee) for five 5 x 7-inch prints, which works great for me. For technical folks like myself: the prints were done on 11 x 8.5-inch card stock with indicators for where I needed to cut (I opted to do it myself to avoid the service fee) and were handed to me in a plastic sleeve. They came out perfect, nothing to complain about. Customer service was great too. I presume I was chatting with Anna, who helped me fetch my prints as soon as I told her my order specifications. She was very kind and payment was quick and painless; the cost was exactly as quoted plus tax (which they warn you about in the emailing stage). Even when I called a couple days ahead to ask about their print details (ie. confirming that they use CMYK, PDF, and ~300 dpi for artwork), the individual on the phone was very direct and easy to speak with, handling all of my questions with ease. I would be happy to come back with any personal projects or future rush orders. Highly recommend!

Highly recommend! So easy and fast and affordable compared to other options I looked at. Thank you!read more