O'Reilly's is a good place to go the find what you don't know what you need to fix your issue…read more Really helpful staff great off street parking and priced right and they have what you need

Above and beyond with customer service! I went to O'Reilly's for a brake light and they were kind…read moreenough to put it in for my mom and me. I have a Ford Focus and there were a lot of screws and several layers that needed to be removed to get into the light. Then they cleaned out the inside of the light assembly which had mud/debris. They also replaced the bulb for the rear light as well. It took quite a while but Paul and Wayne were helpful and friendly the whole time and got the job done. Kudos! Kudos! Kudos! Thanks O'Reilly's for hiring such great people.

After a really bad experience at another local alignment shop I had trusted for 20 years, I wanted…read moreto share my experience with TRUXX for any Jeep owners in the area. I spent a good amount of money at the other shop having a 3.5" MetalCloak spring lift and Bilstein 5100 shocks installed along with an alignment, only to end up with a severe death wobble the minute I left the shop. I brought the Jeep back and explained the issue. They performed another alignment, charged me again, and then told me they couldn't stop the death wobble and had done all they could do. At that point, I was basically left hanging out to dry. I then contacted Ethan at TRUXX. They looked over my 2023 JT and immediately knew what needed to be addressed. I left the Jeep with them, and they had everything corrected within 24 hours after the parts arrived. The Jeep now drives the way it should -- and then some. If you own a Jeep in Denton County and need suspension, steering, alignment, or death wobble diagnosis, I highly recommend TRUXX. They are extremely knowledgeable, know Jeeps inside and out, and actually take the time to properly diagnose the problem instead of guessing. A+++ experience

This place sucks. It was better when it was 4 Wheel parts they don't carry nothing anymore just…read morestuff. All they wanna do is bed covers bumpers and they're not very helpful when you're trying to order something aftermarket when you want something for your off-road vehicle better off going to a different shop

Great service. The staff is really nice. I went to get screws for license plate, the staff helped…read moreme putting up the license plate too.

I am writing to report a highly concerning experience at Advance Auto Parts. During my visit, the…read morelevel of professionalism was unacceptable, and staff were unable to provide knowledgeable assistance when asked basic questions. More concerning, I overheard conversations among individuals in the store that raised serious questions about the legitimacy and conduct of personnel present. These discussions, combined with the overall lack of professionalism, changed my trust in Advanced Auto Parts, a previously trusted auto store in the area. This experience has significantly impacted my trust in this location. I strongly urge management to investigate this matter, ensure that all staff are properly vetted and trained, and take immediate steps to restore a safe and professional environment for customers. The store was well stocked and clean, but there were no customers. I read other reviews and was surprised that the store was so empty.

This isn't about their merchandise…read more... A month ago I bought an alternator for a 1999 Honda Accord. I went to the drink display to get a diet coke. All the diet cokes were expired for a few months. I let the cashier know..... he said he'd tell the manager. The next day I went to get a serpentine belt - wanted a diet coke....yep....all the expired cokes were still there. I asked for a manager.....and he took them out of the display and said he'd take care of it. A few days ago....went back to the Autozone for some things.....and ..... lo and behold.... ALL OF THE DIET COKES WERE EXPIRED......all of them. I took them out of the display and notified the cashier.... let's see if three times a charm. I realize this is petty but it isn't about expired coke.....it's about placated and lied to.....to my face. Oh well.....much bigger things in life to worry about.

Manager was cool. Ethan, on the other hand... not so much…read more I drove 55 minutes to this AutoZone after confirming online and through their in-store inventory that they had a specific oil in stock. When I arrived, I couldn't find it on the shelf, so I asked Ethan if they had any in the back. He flat out told me, "That's all we have, nothing in the back." Something didn't sit right, so I called the manager. Lo and behold, they DID have it in the back. So what's the deal? Either Ethan didn't want to help, or he had no idea how to do his job. Either way, this kind of lazy, dismissive service is unacceptable, especially when customers are driving long distances and trusting your inventory system. AutoZone, please train your employees better. A little customer care goes a long way. This experience was honestly infuriating, and it raised my blood pressure for no reason.

This Oreillys is the best. From the Store Manager all the way down, this place has more than just…read morecashiers like most auto parts houses nowadays. They'll take the time to find you the right part, the first time. Thanks to everyone at 3601 E McKinney for always going above and beyond. -Andy L.

I want to thank Colton and Bryson for taking good care of me with my vehicle and helping me with…read moreparts that I needed (gas cap & fuel injector liquid). They both were very professional and willing to explain the information I needed. This location has been in my neighborhood for a while, and I am glad they are close by and offer very good service. The manager needs to know how they are taking care of the customers when they are in charge of the store. Thank you both for providing excellent service and patience with the customer.

Friendly, knowledgeable people. They go out of their way to help people out. Parts orders arrive…read moresame day or next day at the latest.

So I take my car to an auto shop to have my alignment done and it turns out there is much more…read morewrong that just the alignment. Basically after parts and labor it would possibly run me over $700.00...............yikes. not fun and not in the budget. I show the info to my neighbor and he says to get the parts he'll fix it for me. I make a call to O'Reilly's and they have two of the three in stock and can have the third part the next day. I've been to this store a number of times and they are always helpful and they almost always seem to have what I need. Plus they say on the phone that they will price match if you find something cheaper elsewhere. That's a good thing to know. Hopefully my car problems will be fixed soon, but I know that I can make a quick run over to O'Reilly's and I'm sure they will have what I need.

Amazing service. I had a part that needed replacement and these guys came through! I received the…read morebest service and glad we still have a place with great customer service. Worth the drive. Fixing someone else's mistake made the difference. Quality is better and worth it.

Here I am sitting outside the building @ 3:45 on a Saturday afternoon expecting for the office to…read morebe open and boom they're closed. Their hours of operation are shown to be from 9am-5pm but I guess their hours are just whenever they feel like it.

Amazing work on my Jeep!! Built in manual cutoff switch. Wired Jeep to be a full Toad!!read more

These guys know trucks and truck accessories! I've trusted them to do all my upgrades on my new…read more2021 Ford Bronco! They have gone above and beyond to get everything just right! They have installed my front bumper which required relocating my forward collision sensor and my front camera. They installed my warn winch, light bar and my skid plates and rock rails. I've got plenty of other upgrades in the works and I'll trust Havok Trucks to do all my future installs!

I went up to O'Reilly's to get a new battery for my key fob. When I have gone in the past it takes…read moremaybe 10 minutes. We were there for 45 minutes. The employee almost broke my key, and then put it on upside down. Can't get into my car. Had to have someone bring my spare up to the store so I could leave. Still had to pay for the battery. Manager was rude. Workers were rude. Extremely dissatisfied and disappointed in this experience. I would not trust this location ever again.

Came in with a battery they tested for me determined it needed to be replaced and did it super…read morequick. Thank you for the help Marco and Brittany.

Just walked in and was able to get my car battery replaced within 5 minutes by JJ. He's the man…read more Probably the best service I've ever gotten anywhere for anything.

I came in looking for a new battery for my 2007 Suzuki grand Vitara, the employees were helpful and…read moreshowed me what I needed. They asked if I was still under warranty and I told them I didn't know and I did not have a receipt and I would just buy a new battery. The manager on duty (he seemed like a manager) insisted that I check and not just buy a new one. They showed me I was still under warranty and told me to come back later with my battery. Once I did, they gave me a new battery and the transaction was done in under a minute. Great service if I could give it 6 stars I would. Honesty in car repair shops is rare and they could've easily taken my money but they didn't and that matters.