Assistant manager told us that they were not allowed to replace the battery on our model of car…read morebecause it would take more than an hour. We went to autozone and they replaced a battery on the same car in 5 minutes. Why lie? Felt discriminatory. Do not recommend.

O'Reilly's is a good place to go the find what you don't know what you need to fix your issue…read more Really helpful staff great off street parking and priced right and they have what you need

After a really bad experience at another local alignment shop I had trusted for 20 years, I wanted…read moreto share my experience with TRUXX for any Jeep owners in the area. I spent a good amount of money at the other shop having a 3.5" MetalCloak spring lift and Bilstein 5100 shocks installed along with an alignment, only to end up with a severe death wobble the minute I left the shop. I brought the Jeep back and explained the issue. They performed another alignment, charged me again, and then told me they couldn't stop the death wobble and had done all they could do. At that point, I was basically left hanging out to dry. I then contacted Ethan at TRUXX. They looked over my 2023 JT and immediately knew what needed to be addressed. I left the Jeep with them, and they had everything corrected within 24 hours after the parts arrived. The Jeep now drives the way it should -- and then some. If you own a Jeep in Denton County and need suspension, steering, alignment, or death wobble diagnosis, I highly recommend TRUXX. They are extremely knowledgeable, know Jeeps inside and out, and actually take the time to properly diagnose the problem instead of guessing. A+++ experience

This place sucks. It was better when it was 4 Wheel parts they don't carry nothing anymore just…read morestuff. All they wanna do is bed covers bumpers and they're not very helpful when you're trying to order something aftermarket when you want something for your off-road vehicle better off going to a different shop

I am writing to report a highly concerning experience at Advance Auto Parts. During my visit, the…read morelevel of professionalism was unacceptable, and staff were unable to provide knowledgeable assistance when asked basic questions. More concerning, I overheard conversations among individuals in the store that raised serious questions about the legitimacy and conduct of personnel present. These discussions, combined with the overall lack of professionalism, changed my trust in Advanced Auto Parts, a previously trusted auto store in the area. This experience has significantly impacted my trust in this location. I strongly urge management to investigate this matter, ensure that all staff are properly vetted and trained, and take immediate steps to restore a safe and professional environment for customers. The store was well stocked and clean, but there were no customers. I read other reviews and was surprised that the store was so empty.

Many times, I got the wrong parts. Or, purchased parts online, just to realize the store does not…read morehave one in stock, even though the system shows several on hand. Much higher prices compared to competitors.

Connor turned a very difficult day into a much better one…read more My daughters and I had experienced several unexpected travel issues, and when we finally made it to AutoZone, Connor greeted us with professionalism and kindness. He installed a new battery, made sure my vehicle was operating correctly, and helped us get back on the road safely. He didn't just do his job--he showed genuine care for his customer. That level of customer service is becoming harder to find, and I truly appreciate the time and effort he took to help us. Thank you, Connor, for making a stressful day end on a positive note. Your kindness did not go unnoticed.

I was freaking out the day my car battery died as I am a 20-something who's never changed her own…read morebattery, much less touched whatever's going on under the hood of her car. Barbie was so helpful in making sure I got the right battery at the best price. She installed my car battery in no time, answered any questions I had with ease, and was a lovely conversationalist. Highly highly recommend this place!

Angel got me in and out quick fair price and good service great place to come for inspections or…read moreyour exhaust needs.

I went here for an alignment and an inspection. The price was less than other places and the work…read morewas done fast. Conrad even recommended a place to help me get my console screen fixed at a reasonable cost. Thanks guys!

Dirk was absolutely wonderful--knowledgeable, patient, genuinely kind, and incredibly helpful. He…read moretook the time to guide me through exactly what I needed, explained everything clearly, and never once made me feel rushed. Beyond his knowledge, what really stood out was his warmth and consideration. He has such lovely energy and was so generous and forthcoming with his help. This O'Reilly has officially become my favorite auto parts store. It's actually a few miles farther from my home, but I'll happily drive the extra distance because of the experience I had with Dirk. He is truly an asset to the company and exactly the kind of person who creates loyal customers. Give this man a raise! Thank you, Dirk, for making my experience so easy and genuinely pleasant.

This Oreillys is the best. From the Store Manager all the way down, this place has more than just…read morecashiers like most auto parts houses nowadays. They'll take the time to find you the right part, the first time. Thanks to everyone at 3601 E McKinney for always going above and beyond. -Andy L.

Friendly, knowledgeable people. They go out of their way to help people out. Parts orders arrive…read moresame day or next day at the latest.

So I take my car to an auto shop to have my alignment done and it turns out there is much more…read morewrong that just the alignment. Basically after parts and labor it would possibly run me over $700.00...............yikes. not fun and not in the budget. I show the info to my neighbor and he says to get the parts he'll fix it for me. I make a call to O'Reilly's and they have two of the three in stock and can have the third part the next day. I've been to this store a number of times and they are always helpful and they almost always seem to have what I need. Plus they say on the phone that they will price match if you find something cheaper elsewhere. That's a good thing to know. Hopefully my car problems will be fixed soon, but I know that I can make a quick run over to O'Reilly's and I'm sure they will have what I need.

Amazing service. I had a part that needed replacement and these guys came through! I received the…read morebest service and glad we still have a place with great customer service. Worth the drive. Fixing someone else's mistake made the difference. Quality is better and worth it.

Here I am sitting outside the building @ 3:45 on a Saturday afternoon expecting for the office to…read morebe open and boom they're closed. Their hours of operation are shown to be from 9am-5pm but I guess their hours are just whenever they feel like it.

Amazing work on my Jeep!! Built in manual cutoff switch. Wired Jeep to be a full Toad!!read more

These guys know trucks and truck accessories! I've trusted them to do all my upgrades on my new…read more2021 Ford Bronco! They have gone above and beyond to get everything just right! They have installed my front bumper which required relocating my forward collision sensor and my front camera. They installed my warn winch, light bar and my skid plates and rock rails. I've got plenty of other upgrades in the works and I'll trust Havok Trucks to do all my future installs!

I went up to O'Reilly's to get a new battery for my key fob. When I have gone in the past it takes…read moremaybe 10 minutes. We were there for 45 minutes. The employee almost broke my key, and then put it on upside down. Can't get into my car. Had to have someone bring my spare up to the store so I could leave. Still had to pay for the battery. Manager was rude. Workers were rude. Extremely dissatisfied and disappointed in this experience. I would not trust this location ever again.

Came in with a battery they tested for me determined it needed to be replaced and did it super…read morequick. Thank you for the help Marco and Brittany.