Teresa Kirby is the Best ever!!!!…read more I found my 2023 Ram Rebel Luner edition. On August 02 at 9:22 am I contacted Teresa to tell her they have a truck I wanted. I gave her the details and the price I was willing to Pay. by 10:10 am she called me back after talking things over with Brad and that they would go ahead and accept it. I drove down to Deleware from Findlay. Teresa had the Truck ready on the spot for a drive. she went over ALL the different functions of the truck. After the test drive i completed all the paperwork and financing ( the finacing guy that gets the loans was great and very nice). Teresa did the final set up of the truck, help me pair my phone, set up the Ram App to connecting to the Truck, went over all the setting and answered every question I had. This is the first time I ever bought a truck this advanced. I would have been so lost without Teresa's help. she let me take all the time I needed and I never felt rushed. Thank you so much Teresa you helped me get through this purchase so easy I definitely could not have done it without you Teresa. THANK YOU Paula ****** UPDATE FROM BUYING MY 2023 RAM REBEL LUNER ****** ROUND 2 * 19 DAYS LATER ***** Decided to traid my 2018 Challener in for a 2023 ***** Teresa Kirby got it done again!!!!! ON Aug. 21, 2023 I bought a 2023 Challenger R/T PLUS and traided in my 2018 Challneger R/T. The 2023 Challenger R/T plus I wanted had to be located. I told Teresa all the options I wanted in the car & I thought it would take a wile to find. Nope is was quicker then I thought. Teresa was very quick at locating what I was looking for, she came back with a few car options for me. I picked witch car I wanted and she was ontop of it. Within a couple days it was at the dealership ready to go. I was able to get the same sale price at the dealership and I got a fair price for my trade in. I even searched all over the internet for prices on my 2018 challenger to sell & performance was right there on the money. The whole process of getting the car i wanted and delivered to the dealership was flawless. Teresa has really looked out for me & got me in Both the Truck and car I wanted without any problems. 2 NEW vehicals in 19 days. Thanks to Teresa for making my Big shopping spree happen at the prices I was happy with. Since I bought 2 i should be able to leave 2 reviews. I live In NW Ohio and have had a lot of bad experiences over my life with the Ram/Dodge dealers in the area Expecialy at the Findlay Ram/Dodge dealer. I highly Recommend anyone in NW ohio who is not happy with the dealers to give Performance CJDR Deleware OH a try & call Teresa Kirby. She has done a fantastic job at selling me my last 2 new cars and 1 truck. Teresa has always made me welcome to the dealership like family no matter if I was buying, looking or just had some questions. THANK YOU PERFORMANCE CJDR Deleware & Thanks to Brad for approving everything and Thanks to the finance department. I will definitely be back a 4th time.

Took my 2016 Dodge dart in for a starter change Received a…read morevideo from the technician stating clearly the starter is not your problem The battery has a dead cell in it, was the problem The technician reported on video. They wanted $534 to change of battery I rejected their quote They wanted a $97 for the checkout fee No problem When I showed up, they changed the starter anyway, Even though they clearly stated in video that the starter was not my issue just a giant money grab

I had some pretty strong concerns about this place over the past few years. Scheduling was…read morefrustrating, and the overall experience just didn't feel as professional or welcoming as it used to. That said, I do want to be fair--over time, not just based on one recent visit, I've noticed things improving. It's been easier to schedule, and interactions with staff have felt more respectful and organized. I still think there are some areas that could be better, especially when it comes to service recommendations, but I can see the effort being made. I've bought multiple cars from here, so this matters to me. The improvements definitely make me more open to continuing to do business with them.

I bought a brand new Toyota Crown Signa. It was a great experience. Quincy was our sales person…read moreand he was excellent and friendly. He made the buying very easy and less stressful. I was amazed at how wonderful the Toyota product is. I never realized what nice cars they have.

We just had our F350 come in for some service work. This…read morewas the best experience we have ever had doing so. The service department did wonderful work and everything is working great and the people were fantastic as well. Friendly and helpful customer service. I will drive from Texas to do any business with Byers Ford.

Very rude service coordinators. Find another dealership! I had my Ford E-Transit towed to this…read moredealership because my truck failed to start one day in a store parking lot. I was told that their service backlog was 4 days; Anyone who wanted service had to schedule it, and they were currently scheduling 4 days out! When I complained, they sarcastically asked me if I was telling them that they should put me in front of someone who has patiently waited 4 days for their appointment! I said yes, Andy they just looked at me scornfully! They also said they had no loaner cars, but could recommend a car rental place that wasn't far away. I threw a fit, and very loudly "explained" that emergency service should be higher priority than scheduled maintenance, because when scheduling maintenance most people can continue using their vehicle while they wait for their appointment. They did not seem to care. While I was waiting for my wife to come get me, I learned that a technician had decided to look at my truck. The technician was nice, and found that my truck had a known problem for which there was a recall, but it was a silent recall that was not proactively sent to everyone. Only trucks that exhibited this problem would get the replacement part. This was a Friday, and I was told the part should be in Monday. On Monday afternoon I called to see when I could pick up my truck, and was told that installing the part required a specialized piece of equipment, and they only had one of those. Another truck that had been sitting in their lot for 2 months had finally received approval for a procedure that would take 2 weeks, and they had started doing that procedure just before my part came in, and It would be 2 weeks before they would be able to install my part. The "good news" was that once that equipment became available again, it would only take a couple hours to install my part. I was without my work truck for 3 weeks because the service coordinators at this dealership don't care about the customer!!! Or perhaps they don't understand that emergency service that takes a couple hours with a part expected to arrive that day should be higher priority than a 2 week service that has been waiting 2 months for approval (especially for a known problem with a silent recall). Or maybe they were spiteful because I got mad at them when they told me I would have to wait 4 days for them to look at the truck that I had just had towed in, and perhaps they did this on purpose. I don't know which it is, but I am never taking my truck to this dealership again! I complained to them multiple times during this whole ordeal, and they kept telling me there was nothing they could do for me. I even pointed out the sign that they had near their cashier that says "If there's any reason you can't leave a 5 star review, please let us know", but they had no answer for that.

Pros: Convenient location off 23…read moreEasy to schedule service appt. Generally fast service Service agent comes out to waiting area and provides update if needed You are given a way to text while you wait Clean waiting room with refreshments Cons: Service people seem unengaged and not terribly welcoming I can't stand when my car comes back and the seat is all the way back and my stuff is on the floor Prices seem a bit high, but my car is a fleet vehicle and I'm required to go to a dealership. I wouldn't come otherwise. Pro tip: Call ahead for your appt; they generally have lots of openings for routing maintenance

Horrible service department. Failed to follow GM guidelines on services needed during scheduled…read moreroutine maintenance. Failed to complete 4 of 6 required things GM pays for during the 1st maintenance interval. I will be taking these issue to GM directly. Not even sure they changed the oil. So after a 2nd trip, still needing 2 more issues completed. Excuse that I was given is the tech is new and doesn't know GM spec's for maintenance. Doesn't he work for a GM Dealership???

Everyone at 42 Automotive is nice, genuine, competent, and efficient. Great guys to do business…read morewith. I highly recommend them

From the owner: We are 42 Automotive, a used car dealer, auto repair shop, and auto body shop in Delaware, OH. With…read moremore than 33 years of experience, we strive to become our customer's trusted partner for everything automotive. Our used car sales department has quality used cars and trucks with easy financing. Our service department offers ASE Certified repairs, and everything from oil changes and brake repair to complex diagnostics and overhauls. Our collision center will restore your vehicle to the way it was before, in a timely fashion, and can work with any insurance company to make your life easy. Call, stop by, or view our inventory online!

My family has worked with Columbus Auto Source and specifically Andy for years. Recently, I asked…read moreAndy to help me find a reliable van for our family, and I couldn't be more pleased with how incredibly helpful and thorough he was from start to finish. He found us the perfect van, under our budget, with all the bells and whistles we were hoping for. I truly couldn't be happier with the experience. Thank you, Columbus Auto Source, for helping me find the perfect mom car--and thank you, Andy, for always being so dependable, caring, and trustworthy throughout our vehicle journeys.

I have decidedly mixed feelings about this place, leaning towards negative. We got the car we…read morewanted here, and like it as a car (the design, etc.,) but it had lots of problems, some of which they were shady about, and I can't recommend them. They get mixed reviews on Yelp, good ones elsewhere online, and a good rating from the BBB, so we thought they were decent. The lesson? You can usually trust Yelp, and your gut. When you buy a used car, it's going to have some issues, and we were ready for that. We were not ready for serious issues that they missed on their checks, or didn't tell us about. Some of the problems they wouldn't have known about, some they should have caught, some stuff they knew and didn't tell us, and some they tried to hide from us. You can't make a good decision, and can't negotiate effectively, if you don't know what you're getting. They did bring the car back and fix the major, missed issues, at cost, but I still feel like the ripped us off. They were a little pushy as salesmen (the old "what would it take to get you to buy today?") They want us to bring the car back for them to work on more, but we don't trust them, either in their ability to do the work correctly or their honesty in what's wrong with it. We trusted them, and were let down. When you're buying a used car, never trust the seller (individual or dealer.) Or rather, trust but verify. Take it to a mechanic for an inspection. Firestone does them for $10, I think. Take it out for a good test drive, and try out everything- move seats, brake hard, test all the lights, etc. And frankly, if you feel rushed or at all suspicious, leave. There are other cars out there.

We were looking to sell a car and they went right at it when we told them what we wanted…read more Not to many new cars to buy but that's the world today. Clean everywhere and very clean bathrooms. Thanks for both. Everyone was nice and helpful.

They are dishonest! Parents bought a jeep from them and they said everything was in great shape…read more While driving it home, the windshield wiper was broken, turn single was out, and day after buying it, 3 lights came on, had it looked at by mechanic and there was 5 things wrong. Was going to cost over 2k, just to be safe! They would not take it back, ended up going to another dealer that bought from them for almost what they paid. They took advantage of an older couple. DO NOT BUY FROM THEM!

I called them up and asked if they worked on classic Audi 90 Quattro they said yes. They asked me…read morewhat I was going to need done on the car, I asked if they would listen to the motor it has a slight know in the number one cylinder and let me know if it's coming from the top or bottom of the motor, I'm only asking for the mechanic to listen to it. They asked me how many miles were on the car I told them 254,000. They said oh no that car is 31 years old and has too many miles, we won't even look at it or work on it, sorry. This is sad that a shop only wants to work on new cars and only wants to do the easy Jobs. I don't recommend this shop unless you have a 2025 or newer. How sad.

Shoddy service department! An engine light was misread. Wanted to charge $2800 for a repair…read morestating on diagnosis it "might not be all that's wrong"...2nd & 3rd opinions revealed their completely inaccurate diagnosis that was covered UNDER warranty! NEVER TRUST them with "reading codes" as they say!