When planning to start a house project, it's very important to hire a knowledgeable and responsible…read moreperson/company. I am glad that we found SoCal Fireplace Services on Yelp. We got a fast response and quote from Justo. He is very knowledgeable and explained all our options. We are unfamiliar with fireplaces and all the variety of options that are possible. Justo was very patient and thorough with us, especially whenever I changed my mind about something or had additional questions. Justo was there to answer our questions and further explain the process. Their prices are definitely reasonable. You will definitely get your money's worth. We are very happy with the results of our beautiful fireplace. We highly recommend using SoCal Fireplace Services. Thank you again Justo & Lizette.

I decided on removing a standard fireplace insert and wasn't sure what to expect. Justo was quick…read moreto respond to all my questions and sent photos of previous work to help explain his thought process as well as show me what to expect. He was able to come asap for my job. Justo was punctual and professional, draped the area to minimize dust spreading, and also used the shop vac while he worked. He did a great job keeping drywall removal to a minimum and finished the job in the estimated time he quoted me at. The area was left cleaner than when he started which was great! I highly recommend Justo and wouldn't hesitate to use him again.

This company could do a much better job respecting customers time. I asked tor a quote and to…read moredesign build an installation. Instead of an appointment they give you a window of time, which already is annoying. After waiting for them, patiently, at the end of the window they then sent me a text. At that point they informed me, without an apology, they would be at least another half hour. The information came at the end of the window not before. No thank you.

We are local residence in Palm Springs and needed to replace an older DCS barbecue…read more I think this team was wonderful... And identified the right replacement and execution to replace the barbecue for us. We had a couple bumps in the road in terms of the barbecue fitting into the space that was available... And yes it was on their responsibility to know that. But in the end, there's always bumps when you're spending thousands of dollars on anything. I felt that they dealt with it very professionally, and without emotion and I totally respected their professionalism to correct and fix the disconnect. These are the type of companies that you want to deal with, because not everything goes perfectly... But they were wonderful, supportive and we love our final product. Please buy product from them and you will be super happy

Amazing work. Amazing customer service. The guys are easy to work with. Honestly giving a fire…read moreplace a "makeover" is really not a top priority when budgeting a remodel, but I realized after we were done how how much it makes a difference. It's never cheap to remodel anything, but this company negotiates a Fair price. I had three fireplaces made over. I love the way my fire places looks now.

Quick service response, but unfortunately, the issue remained unresolved. When I called the company…read moreback to have them take another look, the owner was very rude, asked me to send my address in a text to get on the schedule. I did, but got no response, when I called again he said they do not work weekends (even though the initial service was on a Sunday). When I inquired about a refund for a failed repair, he hung up on me. To make matters worse, when I talked to their office on Monday, they claimed that someone was using their phone number and scammed me so they are not responsible for sending a refund. Unbelievable. Do not hire for any service.

Responded immediately only to discover that our "chimney" is actually an exhaust vent like in the…read morekitchen. It just happens to be outside over our built in grill.

Miguel responded to my request right away and we set up a time for the following week to have our…read morechimney cleaned and inspected. He showed up right on time and did a thorough job. He showed us a few things that he found that need attention. They are the same things my husband had already seen. He did not upsell us on anything. He was knowledgeable and hopefully soon will be helping us with some repairs.

John was great! First of all, they do work on the weekends and that is a huge win for anybody that…read morehas a busy work week. Communication was good through yelp and text overall, they were quick to respond with a date and time range of service and communicated confirmation the day before and when they were on their way. John himself was super friendly and respectful. He took off his shoes before00000 entering the house even though he didn't need to. He said hello to my mother on the way in and out. He was just a great guy who was friendly and super relatable. Just really good customer service. As for the service itself, he was knowledgeable about how to clean and fix my dryer vent. Total service time was under hour. It went really quick and the dryer never worked better. I will definitely be using him later this year for my AC ducts and in the future.

Needed my air ducts and dryer vent cleaned same day, luckily someone was available. John was super…read morefriendly and efficient, and gave us tips and suggestions on how to maintain and improve our AC and dryer vent. AC feels great

This guy ghosted me. I paid him a lot of money for "fixing" the remote for the FP…read more After 1st use the mechanism he built melted. Would not return calls/texts after. Had to call another company and pay again to fix correctly. Do not recommend.

Chris responded to my request for a quote quickly and came the next day. He provided a great quote…read moreto install a new gas insert for our fireplace. He even provided the details we needed to choose the correct product. He is very helpful and responded to all questions & concerns quickly. We are very happy with the new kit.