Such an amazing service!!! The atmosphere was super relaxing and it was very casual 10/10 would go…read morethere again. I went for a Brazilian and it was so quick and painless!

I love Kathryn!! I come here to get sugared and she always does a great job. I feel comfortable and…read moresafe. She is so respectful and caring towards her clients. Since march 2023 she's at the semple mansion and I can't wait to go see here

Kaylyn was absolutely fantastic! I booked my service online and the process was super user friendly…read moreand she had ideal times available even on the weekend. She was so friendly and communicative and I would absolutely recommend getting a wax here. The location is conveniently located in the My Salon Studios in the Southtown shopping area. Kaylyn did a fantastic job and made me feel very comfortable even though it was my first time booking a service with her.

Love, Love this! I got sugared and the vibes were great! The lady is very informative on what…read moreservice would be right for you. I'm so glad this business owner decided to come to MN.

Brooke and Christina are the absolute best. I see Christina on my normal basis but if she's not…read moreavailable and I need to get in info to Brooke who does just of a fantastic job. They both are caring and super attention detailed. They take care of you, make you feel like they care, and genuinely want to help your skin, brows, wax, body, etc Studio has 2 parking spots available to clients and they are always on time. If running late I've only waiting around 2-3 minutes. Very COVID friendly, protocols in place. Masks required, temp checks, and sanitizing between customers! If you need a wax - go here! If you need help with your brows - GO HERE!! You will not be disappointed with how they can help shape you!

Brook is amazing!! I felt very comfortable with her. Honestly my best experience ever with eyebrow…read morethreading and body waxing. Her space is super cute, too. Highly highly recommend!!

I have been going here for a couple of years, Andrea is wonderful and always does a great job on my…read moreHair and Sugaring. They have a great location, wonderful staff and very knowledgeable!

Kayla is my favorite gal to see for sugaring. She does a fantastic job and is always a hoot to talk…read moreto. Getting sugared in sensitive areas hurts like heck but Kayla always distracts me with fun conversation and works quickly and it's over before you know it. I've seen Andrea for sugaring when Kayla wasnt available and she does a great job also!

Krista is amazing at what she does! Went in to get my eyebrows done last week, and they look better…read morethan they ever have. She took the time to figure out what I wanted, and did a great job delivering. She also showed me how to shape and maintain them at home, which I really appreciated. Came back this week to get a facial and had a great experience yet again. She uses quality products, makes the experience relaxing and pleasant, and left my skin feeling fantastic. Highly recommend her.

Krista was great. It was my first wax and she made the whole experience so easy and as enjoyable as…read morea wax session could be. Friendly, great engaging conversation, while still guiding you through the wax process.

Love this place! Waxing here is great! Calm. Relaxing. No judgement zone!…read more Also, got wax passes - so worth it!!!

I got an email to book a promotional free wax which I was so excited about, I figured out you can…read morenot book this online as it is with certain waxers at certain times. I called the store, and have been sitting on hold for almost 30 minutes. I understand the front desk reps have other duties aside from just answering the phone, but 30 minutes is actually ridiculous. I have always enjoyed my experiences getting waxed here but I'm very frustrated I have to sit on hold for this long to make an appointment that they emailed me about!

Jenn is the BEST! I have been going to Jenn for eyebrow waxing for over 6 years and always love the…read moreresults. I have also had lash tinting and filler done by Jenn. She does amazing work and is so good at putting people at ease. The building where her studio is located is easy to get to and there is plenty of parking. The studio itself is cute and clean. Jenn has tons of long-time clients, and I can see why!

I went to Jenn for a Brazilian sugar, lash tint and lift before my vacation. I specifically booked…read more"Sugaring - Brazilian" because waxing always breaks my hair off at the skin instead of pulling it out. Jenn was on her phone and distracted when I came in. Conversation was zero. I got ready for the sugaring, she got started, and about halfway through I mentioned how this was the most painful sugaring experience I've ever had. It was painful because Jenn was using wax. She didn't bother to check on her appointments or confirm with me what I wanted. Maybe if she had put her phone down before we got started, I wouldn't have had such a horrendous experience. We finished out the waxing and just a few days later, I had hair because it all was broken off. I've never had my lashes tinted or lifted before this, but they are basically crimped upward, not curled. I have nothing to compare to, but I'm guessing she just did a poor job. She also remarked how "coarse" my lashes were, which was insulting. All around bad experience. I would not recommend her nor will I ever go back.

I've gotten my hair done by Jess for months now and I can confidently say that she's the best!…read moreShe's so so fun and very easy to talk to. She always wants the best for her clients and is so talented! I have had balayages, full foils and hair cuts done by her and have always left her chair feeling confident, satisfied and happy with the result! If you're wondering who to go to Jess is your girl!

Jesse is so kind and talented. She went above and beyond for me on my wedding day to make sure that…read moreI felt beautiful. Jesse is a great communicator and made everyone getting ready together feel at ease. She really listened to my vision for my bridal makeup and hair. I went for a natural, soft romantic look and Jesse nailed it. My Mother in Law and Sister in Law also loved their looks. She had us out the door on time and looking and feeling our best.

I was in desperate need of an eyebrow wax before a trip and Waxing the City was nearby some errand…read morerunning I had to do. Thank goodness they take walk-ins. It was super easy to get in; there is a kiosk where you either put in a phone number for an existing appointment or request a walk-in appointment. I did have to wait about 20 minutes, but I also expected that with no previous appointment. My esthetician was FANTASTIC. She did an excellent job and was incredibly kind. She wasn't pushy about making more appointments either. Since I was a new customer as well, I got a 20% discount. I will definitely come back to Waxing the City!

Very personable, nice, and sweet staff! They really listen to you and do their best to give you…read morewhat you want! They're also very communicative if anything comes up. Clean place-- lobby and wax rooms included! I LOVE coming here!

I was really looking forward to my facial with Gua- sha, and multiple sugaring services today. My…read moreappointment was 12pm-2:35pm for all services. As per the esthetician's text sent in the morning saying text ASAP to let her know if I would be delayed, at 11:45am I let her know I was running about 15 minutes late- I am a new client, not from the area, coming from Minneapolis, there was also road work. When I arrived in the parking lot (at 12:12), I saw that my appointment had been cancelled with a text saying that she was unable to deliver any services that late and would charge me the full cancellation fee (that I later realized was $280). She said "with [her] busy schedule she had to have that late policy in place to respect her and other client's time." She cancelled the ENTIRETY of my appointment, even with over 2 hours left in the appointment. I tried to call, with no answer, I texted and asked if there was any way we could forego some of the services (and still end at the same time), she denied this request. I went inside the establishment to see if we could reschedule for later (which is a building with other small businesses- so unless you know that, you are searching), went to the studio and she was nowhere to be found. Her cancellation policy is as follows: "We understand that sometimes it is necessary to reschedule or cancel appointments. Therefore, please notify us at least 24 hours prior to your appointment time and we will gladly reschedule your reservation. The full service fee will be charged if it is a no show or cancellation made in less than 48 hours. We ask that you please reschedule or cancel at least 2 days before the beginning of your appointment or you may be charged a cancellation fee of $280." I did not reschedule the appointment, nor did I cancel, and I was not a no call/ no show. She asked to be informed I was running late, which I did BEFORE the appointment. I would've paid the full price for services we didn't get to/ have time for, if at least some of my services were rendered in my appointment window. But I will not be paying $280 for zero services rendered when I let her know that I was running late, showed up and still had over 2 hours left in the appointment. That makes no sense. She would've still been compensated for the services we didn't get to, in addition to the ones we did. And I was not asking to go beyond my appointment time, so in the end it's MY time that was not respected.

My facial with Jillian was absolutely wonderful! It was so relaxing and just what my skin and I…read moreneeded. I especially loved the massage she did and how she catered to my skin's needs and concerns. My skin was so glowy and soft afterward, I would definitely recommend her services and will be returning!