This was my first experience here! I have gotten Brazilians at other places but saw the high…read morereviews and decided to check this place out! For reference, I am 5'7 250 lbs and this place did the job! When I walked in, I was great right away by the most lovely woman! She was super friendly! I had a seat and waited my turn. There is a bathroom through the first glass door, just ask the receptionist! The woman who did my wax did not introduce herself but she was nice. We walked into the room and she told me to get undressed from the waist down. Other places I have gone, step out of the room and then come back. So this felt a little weird getting undressed in front of her, but she's going to wax my lady bits sooooo I guess who cares? Hahaha She also asked if I had gotten a Brazilian before and asked where. When I told her she said kind of judgy "oh well I've never heard of them." That place is also highly rated! But I decided to try a new, since this is closer to my home. The wax was a bit too warm for my liking but did not burn. You can tell they do these all day because it went quick! From the time I went back to the time I was done with a full Brazilian plus butt strips- about 10 minutes! When I got home, I noticed there was a little wax that had been left behind, nothing I couldn't take care of. The price was also a little more than I am used to. They do have "packages" you can purchase though to make it a bit cheaper. Overall, I would use their services again. They have many services. Definitely worth checking out.

I booked two services coming here, full face and full legs. It was my first time getting waxed…read morebesides my eyebrows, so I was a little nervous. Danielle did a great job talking to me and making me feel comfortable. She talked me through everything and clarified what I wanted taken off of my eyebrows and sideburns. It was a great experience overall! The person at the front desk was very helpful as well. I will definitely be returning here to get more services done!

Brooklyn is amazing! I have been to many different waxing salons and she is by far the best. She…read moredoes the best job and is so welcoming. I won't see anyone else! Scheduling is also super easy.

Need to update..I wasn't aware until recently that they changed their no tipping policy! still do a…read moregreat job, but factor in tip into their pricing now. Bummed that went away, wish there was more of a heads up besides all of a sudden the tip line showing up on your receipt to sign. Drove by here a few months back when they first opened and decided to try it out. Your first time here is 50% of your services and get this no tipping policy! They do basically every kind of waxing you can think of face, leg, arm, bikini, the list goes on along with services specific to men too Cat is my cerologist and I love her! She makes you feel at ease and takes her time to make sure you are satisfied. Recommend this location. Many friends go to the refinery in dinkytown which is a bit far when you are lazy and Waxing The City is right in Maple Grove and a quick trip for me

patty was amazing! so kind and friendly, very through and always checking in to make sure i was…read moreokay and not hurting. i had a great experience, i would definitely recommend patty.

The studio is very clean and is easy to find inside of Phenix Salon Suites. The employee was…read morefriendly and made me feel comfortable while doing a Brazilian, legs, and underarm wax. It was very easy to book an appointment and they have great business hours. I noticed when I got home I had several brown spots which I thought was bruising on my legs but realized it was wax and I was able to scrub it off in the shower. I noticed that there were still hairs in my underarms and bikini area, almost all of which were long so that's puzzling. There were a few dried wax spots in my intergluteal cleft that I had to pull off in the shower which was uncomfortable. The studio is new and they just opened in August. With time likely they will get better.

I first went into this salon, on recommendation from a curly friend, and I loved it! The cut and…read morecolor were exactly what I wanted. During covid it was hard to get in so I decided to treat myself to eyelash extensions.... I am so happy that I did! Emma is an artist! I've had a fill since I first got them but the lashes were still looking so great that a friend of mine (who I hadn't seen since I got the lashes) exclaimed how beautiful they were and I was going to get a fill the next day. I highly recommend!

The experience was OK - much less than what I expected for a $150 curly cut. I had an appointment…read morewith Justyne who is supposed to be the top stylist outside of the owner. I saw great reviews on her but after doing a very quick, normal haircut (she did not cut the curls individually) she rushed through a wash, quick condition, rinse and style. She seemed very rushed and distracted and had me out of there after about 40 minutes. I asked questions along the way and got quick, short answers. I've learned a LOT more about curly hair from internet research. I will not be back again. The extra star is for the very friendly and courteous receptionist and because the cut seems fine although I just got home so we'll see.

Had my first hydrafacial with Ana today!! Such a lovely pampering experience! Before I came in for…read moremy appointment there were quite a few forms I had to fill out but it gave her a ton of great info to help recommend the best treatment for me and so she could understand my hopes, desires, and goals for the treatment. I had heard a lot of rave reviews about hydrafacials from friends and colleagues so wanted to try it and this was the best rated location closest to me. I was not disappointed! The experience was so much fun, so relaxing, and I loved that the bed/chair? Was heated! The extraction part was a bit painful but I think it's cause I've never had such a deep clean facial, super excited to come back again in 6 weeks again see the results in a few days!

I had a Halo Laser Treatment in early December 2025…read more Let me first say that everyone at the location were great. It is the treatment and recovery that were very disappointing and painful. I was warned of the post treatment burning sensation and of the possibility of inflammation. Those both happened to a degree which I don't feel I was warned about. On day 6, I developed what I thought was a rash/infection by my mouth. I contacted my doctor since it was a Sunday, and was advised to be seen in person. Turned out that I had gotten shingles (I have been vaccinated)! I was prescribed an Antiviral as well as some ointment. I had also sent an email to Belladerm. They did contact me on Monday and offered to call in a prescription for an Antiviral. I feel like some sort of partial refund for the issue would have been an appropriate gesture. I will say that my skin tone from the treatment is a little better, but not TWO THOUSAND dollars better (plus the cost of the doctors visit and prescriptions). It was not money well spent. I did learn my lesson.

They were able to squeeze me in last minute, and I'm so glad they did! I got a great haircut from…read moreEvelyn. She was so sweet and made sure that it was exactly what I wanted.

I scheduled a haircut with Ashley after learning my current stylist will no longer be doing…read morehaircuts. We talked through what I wanted and she nailed it! I'm so happy with how it turned out and the overall atmosphere of the salon. I'll definitely be coming back for cuts and color.

This is the second time I have been here and would say it feels very luxurious! From the moment I…read morewalked in, I felt like I was in a fancy spa! The decor is beautiful!! I am plus size (5'7 240lbs) and this place was plus size friendly. When you make the appointment, they ask for your robe size and shoe size. Those will be located in your locker when you get walked back. They will give you a warm towel to wash your hands as you walk and it feels lovely! The lockers are easy to use. There are two toilets and a shower. This area is fairly small, however I never ran into anyone. You can undress as much (or as little) as you want. I get rid of everything but my underwear. Then you will go to the holding area. It's a very beautiful and relaxing area. There is water (flat and sparking) and some small snacks. Your provider will come get you from that room. Both times I have been here, my providers (male and female) have been very polite, friendly and respectful. The massage was wonderful! I felt amazing afterwards!! When you are done, they bring you back to The holding area and you can stay there as long as you like. The only reason I took a star off is because I had received a birthday promotion email and this was not automatically taken off at the desk. I didn't notice until I got to my car. So make sure you show/tell them at check out!! Overall, this is a nice place and I would come back

A nice place to get a massage treatment They have the…read morerelaxing room area where you can sip on some spa water, teas and snacks The locker, changing room area is secure and I love the little Godiva chocolate treat they give you Only issue is the prices seem to go up and can be quite costly Nice to do for special occasions

I had a fabulous experience with Rose. I was a walk in requesting a pedicure. Picked my nail color,…read morechose the pearl pedicure package, chose a Bubble Tea for my beverage. Rose got to work. I believe she gave me the best foot & leg message ever! She even did some acupressure on my feet! Loved that. I felt bad that I was so ticklish when she used the electric buffer. I really liked the wax coverage component too. I'd definitely come back the next time I'm in the Maple Grove area. Loved the fancy squiggle lights too which gave it a modern fancy vibe.

I decided to come here to get acrylics done, and it was my first time. It was a beautiful nail…read moresalon inside! The vibe was very classy and relaxing. I had Michelle P as my nail tech. She convinced me to try a hot pink color instead of the cotton candy color I had originally picked out, and I am so glad I went with it. It's a very beautiful color. Pricing was reasonable, and I included a $9 tip. I will definitely be returning here next time!

I've been getting my waxing here for 15 years. Tried many other places that left bruising and…read morerashes. Not here... She's fast and efficient. I'm always bump free. I will never shave again.

Best waxing salon in the twin cities by far! Monica does such a thorough job and gives great advice…read morefor aftercare. Her serum works super well, would recommend to anyone!