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FACE FOUNDRIÉ - St. Paul

5.0 (2 reviews)
Closed • 10:00 am - 5:00 pm
Updated 3 weeks ago

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Luminous You - For Men and Women

Luminous You

4.2(13 reviews)
0.2 mi•Summit Hill
•$$

I haven't seen Valery for over a year, but I previously had laser removal done…read more I scheduled an appointment for 4:00 pm. We arrived and the door was locked, we tried to knock but there's no doorbell and the entry is on the lower level, the office is located on the 2nd floor. I thought that it was strange to not be able to access the building, but my sister and I went to caribou to wait a few minutes. 4:00 pm and the door is still locked. Mind you it was below zero and freezing outside, like one of those days you don't even want to leave the house. We went to the car to wait, I was frustrated at first but then began to worry. I tried to call her office but she only has a number to a call center. So there was no real way to contact her, I emailed. They emailed, nothing. My sister and I waited 40 minutes, each of us taking turns to run and try and see if the door had opened. We finally decided to leave. At 4:55 Valery called and left me a voicemail. She did not address that she had been 55 minutes late to contact me, she just stated that she's sorry, and thay door is open now and to come on up. I was beyond disappointed with the way my sister and I were treated. It seems concerning to me that she did not even have any way to get in touch with her. Following up to our email she did not provide any sort of explanation. Just saying that she is sorry for the inconvenience and to book another appointment online. The prices here are comparable to all of the spas and clinics in the metro. $350 for BBL, $600 - $1,000 for filler depending on if you need dysport, additional filler etc. I have sent so many people to Luminous You. My friend actually in the past year has spent thousands on treatments and fillers. She too said the way in which this business operates has gone downhill. That's too bad, I wish Valery well but after my experience I will chose to go elsewhere.

I work in NYC, happened to be in St. Paul and thought, "I have some down time over my lunch breaks…read morein ALL WEEK Sunday through Friday, what a great idea I'll update all my filler and botox while I'm here." Was ready to spend my usual chunk of change on this place and got really excited reading the reviews. I booked my appointment online on a Saturday/Sunday for a Thursday. Was leaving town the following Saturday. Come to find out the day BEFORE my appointment that their online system doesn't actually work, and I have no appointment...(?!). Felt so dumb as had told all my coworkers how excited I was to try this cool-looking business. They tried to find a new time that worked with my schedule but the whole thing felt very amateur hour so I decided to take my business elsewhere. If you can't get scheduling right I don't trust you with my face, sorry. Good luck trying to cater to busy executives with that system.

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Luminous You
Luminous You - Platelet Reach Plasma Hair restoration: 3 weeks;6 weeks;10 weeks post treatment

Platelet Reach Plasma Hair restoration: 3 weeks;6 weeks;10 weeks post treatment

Luminous You

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FACE FOUNDRIÉ - St. Paul - skincare - Updated May 2026

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