This was my first experience here! I have gotten Brazilians at other places but saw the high…read morereviews and decided to check this place out! For reference, I am 5'7 250 lbs and this place did the job! When I walked in, I was great right away by the most lovely woman! She was super friendly! I had a seat and waited my turn. There is a bathroom through the first glass door, just ask the receptionist! The woman who did my wax did not introduce herself but she was nice. We walked into the room and she told me to get undressed from the waist down. Other places I have gone, step out of the room and then come back. So this felt a little weird getting undressed in front of her, but she's going to wax my lady bits sooooo I guess who cares? Hahaha She also asked if I had gotten a Brazilian before and asked where. When I told her she said kind of judgy "oh well I've never heard of them." That place is also highly rated! But I decided to try a new, since this is closer to my home. The wax was a bit too warm for my liking but did not burn. You can tell they do these all day because it went quick! From the time I went back to the time I was done with a full Brazilian plus butt strips- about 10 minutes! When I got home, I noticed there was a little wax that had been left behind, nothing I couldn't take care of. The price was also a little more than I am used to. They do have "packages" you can purchase though to make it a bit cheaper. Overall, I would use their services again. They have many services. Definitely worth checking out.

I booked two services coming here, full face and full legs. It was my first time getting waxed…read morebesides my eyebrows, so I was a little nervous. Danielle did a great job talking to me and making me feel comfortable. She talked me through everything and clarified what I wanted taken off of my eyebrows and sideburns. It was a great experience overall! The person at the front desk was very helpful as well. I will definitely be returning here to get more services done!

Brooklyn is amazing! I have been to many different waxing salons and she is by far the best. She…read moredoes the best job and is so welcoming. I won't see anyone else! Scheduling is also super easy.

I transferred locations because I wasn't happy at the Golden Valley location. I have been impressed…read moreevery time I come for my appointments here. Normally I see Victoria who has been awesome. I arrived tonight and checked-in, completed my appointment with Sarah (because I had to do a reschedule so not my normal day/person). She was spectacular! Quick and always checking on how I was doing. To my surprise a few hours after my appointment had wrapped up I noticed a voicemail on my phone. It was them trying to reschedule because my tech had left sick for the day. I showed up to my appointment completely ignorant to this fact and no one even blinked an eye. This location and the staff have all been wonderful.

Shawntel is outstanding. So knowledgeable, kind and experienced. She will get your skin in the best…read morecondition ever. Prices very reasonable.I will go no where but B'JOY! Laurie S

Being seeing her for many years and she gives the best facials!!…read more My favorite is dermaplanning

The studio is very clean and is easy to find inside of Phenix Salon Suites. The employee was…read morefriendly and made me feel comfortable while doing a Brazilian, legs, and underarm wax. It was very easy to book an appointment and they have great business hours. I noticed when I got home I had several brown spots which I thought was bruising on my legs but realized it was wax and I was able to scrub it off in the shower. I noticed that there were still hairs in my underarms and bikini area, almost all of which were long so that's puzzling. There were a few dried wax spots in my intergluteal cleft that I had to pull off in the shower which was uncomfortable. The studio is new and they just opened in August. With time likely they will get better.

I went in because of an ad that I saw on Instagram for $20 Brazilian wax which is an amazing deal…read more I came to my appointment on time but was rather confused because there was no sign for the business outside of Phenix Suites. I called the phone number listed and was told by the call center person "yes the business is inside the suites" which was weird because my appointment confirmation did not mention this at all but no big deal. I went to the door to go in but it was locked. I tried to look inside for anyone but could not see inside. I called the line again and was told by the call center that the esthetician was running behind and she would be out shortly. At this point it had been ten minutes past my appointment. So I stood outside and waited a few more minutes. I called the center again and they informed me of the same thing, she was running behind and would be out shortly. As I was on the phone someone from a different salon suite opened the door for me and let me inside. I was able to walk to the salon suite for Hello Sugar and check in with Victoria. She apologized for running behind and told me she would be with me shortly. Totally understandable and not at all bothered by this. The service was great and Victoria was very informative. I left satisfied with the service but I would have appreciated detailed instructions with my online check in about the location of the business to eliminate confusion and not have to wait outside in 20° Minnesota weather for 10-15 minutes.

Had my first hydrafacial with Ana today!! Such a lovely pampering experience! Before I came in for…read moremy appointment there were quite a few forms I had to fill out but it gave her a ton of great info to help recommend the best treatment for me and so she could understand my hopes, desires, and goals for the treatment. I had heard a lot of rave reviews about hydrafacials from friends and colleagues so wanted to try it and this was the best rated location closest to me. I was not disappointed! The experience was so much fun, so relaxing, and I loved that the bed/chair? Was heated! The extraction part was a bit painful but I think it's cause I've never had such a deep clean facial, super excited to come back again in 6 weeks again see the results in a few days!

I had a Halo Laser Treatment in early December 2025…read more Let me first say that everyone at the location were great. It is the treatment and recovery that were very disappointing and painful. I was warned of the post treatment burning sensation and of the possibility of inflammation. Those both happened to a degree which I don't feel I was warned about. On day 6, I developed what I thought was a rash/infection by my mouth. I contacted my doctor since it was a Sunday, and was advised to be seen in person. Turned out that I had gotten shingles (I have been vaccinated)! I was prescribed an Antiviral as well as some ointment. I had also sent an email to Belladerm. They did contact me on Monday and offered to call in a prescription for an Antiviral. I feel like some sort of partial refund for the issue would have been an appropriate gesture. I will say that my skin tone from the treatment is a little better, but not TWO THOUSAND dollars better (plus the cost of the doctors visit and prescriptions). It was not money well spent. I did learn my lesson.

I scheduled a haircut with Ashley after learning my current stylist will no longer be doing…read morehaircuts. We talked through what I wanted and she nailed it! I'm so happy with how it turned out and the overall atmosphere of the salon. I'll definitely be coming back for cuts and color.

Peluquería. The…read moreworst place I've ever been to in my life, I showed a picture to the lady called Layna what I wanted and she told me there was no problem. The result was horrendous. I wanted some highlights to blend with my white hair and it turned out she did yellow chonk highlights and I told her very clear that I didn't want yellow or orange, that what I wanted was gray, it was really a disaster. She said they would do it again but I was really scared to go again because my hair had already been bleached and I didn't want to ruin any more hair, it was definitely disastrous and at the end of everything we discussed Layna said I should go 2 or 3 times to achieve that but then I asked her why didn't she tell me before and I could decide whether to do it or not, and not only is that , they used my card from the first time I went there because when I left no one charged me and they used my card from my first visit without my consent and debited $180 Layna had told me $120 I feel totally scammed because I did not authorize that transaction and not only did she destroy my hair, but the worst is used my credit card without my authorization, and that's not fair.

ok I'm ready to share my fabulous experience I had here before I literally almost died after…read moreleaving... this was my first full spa day experience and it did not disappoint. vibes? immaculate. so calming and a much needed detox from the world. all the staff were so inviting and generous. I came for my bday and they gave me those really expensive gummies, like ok pop off. We did the ultimate reset package with the lunch add-on (cafe zupas). Started with the massage and body wrap... this massage was the best massage I've ever had. I left feeling like a feather and blissed out. Cut to an hour later when I got into a car accident that left me practically immobile for 3 months - I swear my injuries would have been more drastic if I hadn't been so relaxed from this massage. I've gotten a handful of hydrafacials but I LOVED this one. from the products to the whole process - A1. I honestly don't care for body wraps, but I am here for the scalp and foot massage that came with it. Will say tho my body was butter soft after the wrap. Will come back for a redemption spa day!!

This is the second time I have been here and would say it feels very luxurious! From the moment I…read morewalked in, I felt like I was in a fancy spa! The decor is beautiful!! I am plus size (5'7 240lbs) and this place was plus size friendly. When you make the appointment, they ask for your robe size and shoe size. Those will be located in your locker when you get walked back. They will give you a warm towel to wash your hands as you walk and it feels lovely! The lockers are easy to use. There are two toilets and a shower. This area is fairly small, however I never ran into anyone. You can undress as much (or as little) as you want. I get rid of everything but my underwear. Then you will go to the holding area. It's a very beautiful and relaxing area. There is water (flat and sparking) and some small snacks. Your provider will come get you from that room. Both times I have been here, my providers (male and female) have been very polite, friendly and respectful. The massage was wonderful! I felt amazing afterwards!! When you are done, they bring you back to The holding area and you can stay there as long as you like. The only reason I took a star off is because I had received a birthday promotion email and this was not automatically taken off at the desk. I didn't notice until I got to my car. So make sure you show/tell them at check out!! Overall, this is a nice place and I would come back

I had a fabulous experience with Rose. I was a walk in requesting a pedicure. Picked my nail color,…read morechose the pearl pedicure package, chose a Bubble Tea for my beverage. Rose got to work. I believe she gave me the best foot & leg message ever! She even did some acupressure on my feet! Loved that. I felt bad that I was so ticklish when she used the electric buffer. I really liked the wax coverage component too. I'd definitely come back the next time I'm in the Maple Grove area. Loved the fancy squiggle lights too which gave it a modern fancy vibe.

I decided to come here to get acrylics done, and it was my first time. It was a beautiful nail…read moresalon inside! The vibe was very classy and relaxing. I had Michelle P as my nail tech. She convinced me to try a hot pink color instead of the cotton candy color I had originally picked out, and I am so glad I went with it. It's a very beautiful color. Pricing was reasonable, and I included a $9 tip. I will definitely be returning here next time!

Best waxing salon in the twin cities by far! Monica does such a thorough job and gives great advice…read morefor aftercare. Her serum works super well, would recommend to anyone!

I have been waxing for over 6 years and I have never had so many ingrown hairs. I will not be going…read moreback. It also took way longer then it ever has.