Lovely staff and caring cat sitters. My cat was well-fed and purring when I got home.read more

Exceptional in-home pet care, including the ability to give cats medications. They are great…read morecommunicators while we are out of town and really focused on making sure our two cats are well taken care of and happy.

The staff here is wonderful!. They treat each pet with kindness and care. They've never looked…read morebetter!

I'm quite upset because the groomer and I talked about the expectations of my cat's cut and what I…read morewould like and what would work. I told her I wanted a trim and she said that would work. I receive my cat fully shaven. I even texted her and asked her about it and she claimed my cat was not shaven. She then went back on it and said scissors wouldn't have worked around my cat because she was too stressed. She should've communicated this to me, because I would've just not done a cut then. I paid way too much to not have what I expected and asked.

No one loves or cares for dogs as much as Valarie. As everyone knows, pets are family. After doing…read moreour research, when we had to go out of town, we chose to leave our two dogs, Bella and VonHellsing with Valarie. She has shown nothing but compassion and kindness to our dogs and to us! If a dog gets sick on her watch, she immediately takes them to the vet and communicates with you. Recently, Bella got cancer and I leaned on Valarie to help me handle this very sad situation! The dogs get more exercise at Valarie's than with us. When they come home, they sleep most of the first day. I have always felt confident that my dogs were in good, capable hands when they were with Valarie!

Valerie is a delight to work with. While it seems a tiny bit pricey (I pay $18 per visit with my…read moretwo cats--pretty standard in this area), it's not when you consider what you're getting. She is considerate and caring, and I feel 100% comfortable leaving my kitties with her (as much as I hate leaving them!). The best part is Valerie doesn't bat an eyelash at whatever preposterous instructions you leave with her. One of my cats is a finicky eater, so I have a comical song-and-dance routine that I have to go through every morning to get both boys fed before I leave. I left instructions after explaining over the phone, and she was happy to do it! I know if I had a friend try to do it, I couldn't trust them to give that level of care, and I'd feel weird even asking. Long story short, if you want the best care, I'd trust Valerie. As with many things, I'm sure you could find cheaper somewhere (Craigslist), but you'll get what you pay for.

Jamie and Margot have both been great sitters for our kitties. I couldn't recommend this biz…read moreenough. They also sponsored the Lincoln Sq Cat Tour!

Connie (Lakeview area) was a phenomenal sitter that always went above and beyond. I would consider…read moremyself a difficult client given my anxiety with leaving my cat, but Connie always managed me with grace and eased my anxiety while I was away.

I originally gave Laurie 3 starts for caring for my 2 cats for 2 weeks while I was on my honeymoon…read more CCN is more expensive than some sitters, but they claim to stay longer, giving more attention to the cats. You have to give 2 sets of keys andpay $20 for the 1st time, but you get web updates free the 1st time. Our first meeting with Laurie was somewhat scattered and quick, as she had just had her car stolen. She was only there for about 10-15 minutes. One thing I did not like was knowing that Laurie employs a few sitters, so she might not have been the one caring for my cats. I would have much rather been able to meet that person, and have been able to introduce her/him to my cats while I was there. I did like that she emailed me a summary a few days later so I could make corrections or additions to the instructions and information we had given. Laurie did an okay job sitting for us. We had a previous cat sitter that we loved and that my very skittish cat even liked, so she had big shoes to fill. We liked that we could read the online blog, but were sad to hear that our skittish cat never came out for attention. Our other cat did fine and got lots of loving. Despite the fact that there were some issues, we felt Laurie was competent and caring and we planned to give her another try. I posted all of this in my original review. A few weeks later, I received an email from Laurie asking me to remove or change my review and give her more stars. She said that my cat's skittishness could be attributed to only being in the new apartment a few days. I agreed that it added extra stress but I said that my skittish cat was always like that with new people. She also said that she and Steve tried very hard to get her to come out. I told her that I stood by my review as honest and fair, but I also expressed my disappointment at learning that, in contrast to the policy stated on the website, there were 2 different people (one of who I had never met) doing the sitting. Maybe it was the confusion of two people switching off that contributed to my cat's fear. I told Laurie that I would post her email in my review. Laurie responded with an email that made may jaw drop. She said that Steve lived in a nicer apartment than most of her clients and that they were both used to a higher standard of cat care that included walks in the park in pink or blue strollers (and many other irrelevant pretentious things). She said I dumped my cats in a new apartment and took off and I was not a good cat owner. She said I did not love my cats. The entire email was horribly inappropriate. I emailed Laurie back again and told her that that I felt her email of personal attacks and insults was uncalled for. I reiterated that my review had been 3-stars and that it was a fair and accurate assessment of my experiences using her services. I did nothing to warrant her wrath and personal attack. A few days later I received another email, this time an apology. Laurie went into detail on the tragic personal issues she is going through right now. She said that she has been emotionally drained and that she snapped and was deeply sorry for it. I feel very badly for her and the very unfortunate circumstances of her life right now. I truly hope that she can work through this difficult time and deal with her personal life and her business. I want to be compassionate to her, but at the same time I cannot excuse the unprofessional manner in which she conducted herself. I cannot recommend her service and I will no longer be a client.

I have used Laurie and Chicago Cat Nannies probably 4-5 times over the years. I had a diabetic cat…read morewho needed insulin shots twice a day and needed to be fed at particular times. Laurie not only did an initial visit; but had the vet tech who would be taking care of my diabetic cat come over before we left one evening to make sure he was able to give my somewhat fussy and upset kitty the shot. Everything went incredibly smoothly and we were comfortable letting both Laurie and the vet tech into our home for our first vacation in years. They were both kind and professional. Unfortunately our diabetic cat passed last summer; but we had a sudden need for someone to take care of our cats (including one new and ramboxious young cat) recently. With only one days notice Laurie was able to fit us in. Of course while we were away our neighbors told us our alarm was going off in the mornings and could we do anything about it - with one call to Laurie, she was happy to unplug the alarm so our poor neighbors weren't bombarded with buzzing at 7am. I know this might seem trivial; but to have someone who you can call to take care of the things you may have fogotten in your home is priceless. We always come home to happy and tuckered out (I think Laurie plays with the cats more than we do!) kitties. Always professional and trust-worthy, I will use Laurie and Cat Nannies as long as we're in Chicago. Highly recommended!!

First time cat dad here…read more Ever since adopting from the shelter, I don't think my cat has been properly groomed beforehand and I was nervous to do it myself so I reached out to Purrvana and Lauren was able to help and exceed any expectations! Lauren kept me updated regarding arrival time and she did such an amazing job on Autumn. I was surprised the grooming was done in under an hour and now Autumn is looking fresher than ever. One thing I appreciated was the report card after and the photos! Thanks again Lauren!

So grateful Lauren was able to squeeze us in the other day. My Maui had always gotten lion cuts…read morebecause I felt like I was never able to get him thoroughly bathed. Lauren has changed our lives and now Maui doesn't need to do his lion cuts. She came right to our house and was so good with Maui. She clearly knows how to care for cats with anxiety. Not only was Maui so clean and beautiful after but she sent us his report card which we all loved. We also got a little goody bag! Will definitely be booking with Lauren and Purrvana again!

Kristine and Karin are the best. They truly care for your fur baby when they visit. I have two cats…read moreand their prices are the best. They also visit on holidays and dispense medicine if needed. Book them now for the best pet sitter in Chicago.

I can't say enough good things about In The Cat's House! They've taken care of my cats (and me!)…read morethrough all of my frequent work travels. From being kind and accomodating to my previous grumpy, very anti-social cat, to my new scaredy foster fail who warmed up to them right away - they are hands down the best sitters. Highly recommend!

When I moved to a new neighborhood and outside of my last pet care's service area, I was nervous I…read morewasn't going to find another company that could take good care of my boy, Jonah. Thankfully, I was wrong. Purr is so accommodating, caring and genuinely thoughtful about all aspects of cat care. From communicating for key drop offs, to the email recaps they send after every visit, the two times they have watched over Jonah have been worth every penny. Each sitter clearly loves cats and pay attention to detail (and the numerous photos don't hurt). While Jonah will always be a vocal boy upon my returns, it truly feels like he was watched over in a loving way and that's all a fur baby parent can ever ask for - for them to be cared for as if they were others' own. I was so happy and surprised to find a pet care place that focused on cats primarily, and that joy has proven to be consistent with all my interactions with the Purr team. Check 'em out for your needy cats - you won't regret it!

They have taken great care of my cat and I feel so comfortable leaving her in their hands when I go…read moreout of town. I love getting daily pictures of her from them where they're cuddling and playing!