I've used Right at Home Pet Service for the past three years and I couldn't be happier with this company. They are reliable, friendly, and detailed in their feedback, and they are very easy to work with. I make changes to my weekly schedule fairly often and they always accommodate my requests with kindness and professionalism. Additionally, any time there is a change to my walker, they notify me and ask if I'd like to do a meet and greet. Also, they are quite affordable! I have two dogs and they only charge an extra $3 to walk a second pet. I love this service. I love the people. They are familiar with my neighborhood and they communicate with personality in their notes and correspondences. They also demonstrate that they know each dog's habits, and if I ask them to pay attention to something specific about my dog, they do, and I receive a response to my concern along with pictures of their visit. I have no reason to use anyone else! And my dogs are my heart. read more

Sandra quickly bonded with our shy rescue cat and has become a regular part of our busy routine. She's responsive with communication and is a great help when we travel out of town! Our adult cat is most comfortable and confident at home and on her normal schedule and Sandra does a great job accommodating her needs. If you're looking for a pet sitter, we highly recommend this business. read more

Right At Home Pet Service - Pet Sitting Near Me

We have used Right at Home Pet Service for almost two years. The service is reliable, compassionate and flexible to our needs. We started with one dog and when we adopted our second, a special needs puppy, they were incredibly open to helping us and loving to our puppy, who needed serious help getting up and down the stairs for a time. There is always a text with pictures after every walk and a note with more details to come home to. We were on a five walks a week, two dogs per walk schedule so it was imperative to have solid communication, which we did. Our requests were answered promptly and cancelations were no problem. We are sad to be moving out of state and losing such a great partner. Bonus: When we've been locked out of the house, they come and let us in (for a small fee, better than a locksmith)! PS: Our pup is the one with the hat on ;). read more

Right At Home Pet Service - Doggie on a walk! - Pet Sitting Near Me

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My dog was suddenly diagnosed with cancer in mid-April and was in grave condition within a few short days. A close friend of mine suggested we call Lizette "because she would know what to do". She came to my home for a healing session with my pet, just as he was undergoing preliminary testing to determine the type of cancer he has and if it was treatable. I had never done anything like this before and did not really know that this type of service was available for animals, but I was open to the idea. The instant she walked into my door it was clear that she has a very special and loving connection with animals. Lizette was able to put my mind and heart at ease and I cannot thank her enough for coming to be with us that night. Accordingly, I found out that Lizette is part of Right At Home Pet Service and I chose to hire her for dog walking sessions. I have used two prior companies servicing the area over 4 years living in Chicago and I must say that Right At Home Pets offered *superior* care to my beloved animals. In terms of professionalism, it is very easy to contact and schedule with Lizette and I always feel very comfortable with her in my home. What makes RAHP stand out from the other services is that I knew Lizette was truly caring for my dogs as she walked them and that level of piece of mind is worth a ton, especially if you are a busy, working person and have an animal with medical needs! She has offered simple suggestions for the best interest of my dogs, which I have followed and they are happier and healthier! Lizette has had no problem giving my little guy his necessary medications, as well as giving him lots of love. I also greatly appreciate the simple nice touches included with her service, from her handwritten notes about their visit to her picture text messages of my dogs enjoying their afternoon walk! RAHP truly adds a personal touch to the daily dog walk with amazing rates for the top quality of services they provide. I have chosen to treat my dog with conventional veterinary medicine for his leukemia along with sessions with Lizette-- as an Integrative Medicine adjunct to his veterinary care over the course of his illness. All I can say is that he has made a remarkable recovery and I highly recommend her for her healing services in addition to her dog walking services! Lizette is a wonderful lady. Her gentle spirit abounds and you will feel comfortable with her in your home and with your pets! read more

Sandra and Walter were great. My pup was super super-anxious and needed a lot of extra patience! I appreciated their understanding, positivity and work getting to know my little guy! Communication was also very straightforward and response time great. Check them out! read more

I cannot say enough about Right at Home! We used the service twice now; once when we were on vacation and once when we did not anticipate being gone and asked them to sneak our cat Kilroy into the (already busy) holiday schedule - they did with no issue. Maria is always on time and ensures we are emailed pictures and a written update after each visit. Their billing and scheduling is now done online and could not be more convenient. read more

Can't recommend them enough! We've been using their services for about 5 years and we have never been disappointed. Communication is great, we get photos of our little guy, and they are reliable. They really do bring peace of mind when we have to leave our guy at home when we travel. read more

We have been using RAHP for the last 3 years to walk our reactive rescue, and for the occasional overnight visit when we are out of town. We've had a handful of designated walkers during that time, and all of them have been just wonderful with our rambunctious girl. I love the online scheduling, and the flexibility the company offers with our ever changing schedules. Can't say enough good things about these guys! read more

Reliable, friendly, expert service for my two fur babies! I found Right at Home through a dear friend and have used them ever since! My job takes me away from home fairly often and it is such a relief to have this in-home service rather than put them in pooch hotel--less expensive for me and less stressful for my little guys! Win-Win! HIGHLY RECOMMEND!! read more

Right At Home Pet Service is outstanding! Ever since adopting our little rescue dachshund 3 months ago, we've been using RAHPS and I couldn't be happier with their impeccable customer service and with the care and love they've given to our dog. Lizette helped us get our dog acclimated to her new life here and was full of helpful tips, treats and information. Scheduling is a breeze; it's as simple as sending a text message or leaving a voicemail (and they always return texts/calls). I feel like they always try to accommodate me even if it's last minute. So awesome! Our dog walker Alyx is so sweet and loving to our pup. I feel very comfortable knowing she takes care of our pup when we're not home for extended periods of time. Right At Home Pets has very reasonable pricing for the wonderful services they provide. They are the best!! read more

I love RAHP! Not only are they extremely professional and reliable, I know they love my dog! Owner Sandra Castro-Carrera clearly has excellent instincts when it comes to hiring walkers--I've been a customer for many years and have always been impressed with the level of care and connection my sweet dog receives from every walker she has ever had through RAHP. Good people, good place :) read more

I love that this company understands the need for consistency in walkers and doesn't just send "anyone available." I am grateful that they are flexible with scheduling and don't require a specific number of walks a week. I was very impressed by the way the walker and the owner engaged with the dogs when they came for their meet and greet. One of my dogs has a great deal of anxiety so she can be intense when you first meet her. This did not phase them and they discussed the best way to engage her. She quickly settle and seemed comfortable with them. I am very excited to have found this company after my old walking company moved to "random walkers." read more

Great service, extra reliable and wonderful pictures/communication update about my babies while I was out of town. Would definitely recommend. read more

Sandra only walked out dog for a bit as she was a foster pup, but she was great. respected all my little things about our pup, who is extremely high energy, jumpy, and not great at walking on a leash. Sandra never complained. our pup does not eliminate on walks, only in the back yard, so i also really liked that right at home has a shorter visit option since we definitely did not need a full 30 minutes (a lot of walkers i looked into only offered 30 minute visits!) I will definitely use right at home pets in the future! read more

We have been using RAHP for about a year now and love the service. It has been great to have scheduled walks as well as have a walk done with short notice. We appreciate the ease it is to pay the invoice, contact the company and the notes and pictures we get each walk from the walker. While we have had good experiences with a number of walkers, Walter has been great and our pup really enjoys the walk with them, read more

I've been a client of RAHP for three years, and they've been fantastic both with overnight visits as well as regular daytime walks. They are easy to schedule with, very communicative, and they send me an update with a picture of my dog after every walk. I love their online portal for payments. She has had a few different walkers between my old and new apartments, and they have all been great (Rebekah is amazing)! I highly recommend them! read more

I could not have been more pleased with the service I received from the RAH team! I've used them on 3 occasions for my 13 yr old, hard of hearing cocker spaniel. Their communication, love and reassurance set my mind at ease while we were out of town. I am so happy to have found them!!! read more

I highly recommend Right At Home Pet Service. They REALLY helped me out when I needed it most. I was recovering from ankle surgery and thus unable to walk my dog. And my husband was being run ragged taking care of me and walking Chester three times a day (I normally walk Chester twice a day). My then current pet service could not accommodate my needs. So I called Right At Home--they understood my situation and immediately jumped in, taking us on as a client and walking Chester every day. And, at a price less than the other pet service. And on that note, I find Right At Home's prices to be very reasonable. Maria and Stephanie are great with Chester. And Christine is very helpful and understanding in the office. Thank you to all! read more

i have never reviewed a business on yelp before, but my experience with right at home pets was one that needed to be shared. I travel for work and am out of town 5-15 days per month. friends had been taking care of my cat while I was gone, but when they reIocated i began interviewing pet services to provide daily visits to feed/water/hang out with my cat. I talked with several different companies and decided to go with right at home, as they checked most of the boxes. on the days I was out of town, i would receive an e.mail update and photo after each visit and there was never anything major to report. within a month or so, there was a staffing change and cat sitter number two was doing the visits. not long after that, cat sitter number three was doing the daily visits. i wasn't thrilled that 4 people had now been in my home while i was away - from a security standpoint as well as a stability for my cat standpoint, but I continued receiving updates and photos and I assumed everything was okay. i did find it odd that more often than not i was told that my cat stayed in her bed/cave for all or most of the visit and the pictures i received were often of her in her bed. my cat is burmese and while she can be a little shy initially, she is the most social cat i've ever encountered and craves human contact. when i'm home she follows me from room to room and the minute I sit down, she's on my lap. there were also times i returned home to find the food dish empty, which was unusual, and what seemed like more waste in the litter box than there should have been. i decided to buy a sensor that would notify me every time my door was opened and closed. I really, really wish I had done it sooner. on the first visit after the sensor was installed, the 25-30 minutes I had (pre) paid for lasted all of 12 minutes. on the second day, the normal visit time came and went - with no notification about the door opening/closing and no e.mail from the cat sitter. i waited and waited and finally a few hours later, the sitter from rahp e.mailed saying they had forgotten to e.mail me earlier, but had in fact stopped by to feed/water/empty litter box like usual and everything was okay. shortly after I got that e.mail, my landlord texted me to let me know he was going to stop by to install a ceiling fan. I asked him to check the food and water bowls when he got there and to take a picture - they were empty. he filled the bowls and I called sandra to tell her what happened. I asked that she not contact the person yet because I assumed they were just behind schedule and would stop by later. they never did. I could not believe that someone would deliberately leave my cat alone and without food for 24+ hours (i'm assuming they were planning on showing up the next day) and then send an e.mail assuring me my cat had food and water and everything was fine. I highly doubt these were isolated incidents and the fact they happened on day one and day two after the sensor installation seems to support this theory. I have to wonder how many times they've no showed before - and how many times they've done the same thing to other people's pets. sandra stopped by my place that night and checked in on my cat and followed right up with me, but after that I was less than impressed with the way she chose to handle the situation. it's not about the money, but had it been me in her position I would have immediately refunded the no show day as well as the previous day with the 12 minute visit - and that would have just been for starters while I figured out what else I could do to regain the trust of my customer. I also would have had no choice but to terminate that employee - what they did was unconscionable, they could never be trusted again and they put the reputation of my business at risk. sandra did not terminate the employee, which left me with no choice but to terminate our business relationship. I could no longer trust them being in my home and I certainly couldn't trust them to visit, feed and water my cat in my absense. sandra never offered any kind of refund, nor did she offer to return my keys so I had to have the locks changed on the building door as well as my apartment door. i highly recommend anyone using any pet service consider installing some type of sensor so they can have piece of mind knowing their pets are being taken care of as promised. the one and only good thing that came out of this is that I found a truly first rate cat sitter that is reliable, honest and whose pictures usually show my cat sitting on his lap. read more

I have used Right at Home Pet Service for about three years and am very pleased with their services. I live in a condo with persnickety rules, yet I've never had a complaint about the RAHPS employees, which says a lot about them considering residents do things 'wrong' rather frequently! I have a cat who can be very shy and has separation issues, since I've used RAHPS he's been happy when I return rather than stressed out like he used to be with my former cat sitter. The employees send me a text every day with a photo of my cat and a brief report. They also leave a detailed report in my apartment. It's really nice to get a pic of my cat texted to me while I'm away, it helps ease the guilt of leaving him home alone. I've never had problems with communication with the agency via phone or email, they are very prompt to return messages and are always professional. Booking pet sitting is very easy and painless, and I've never been told they were booked up and would not be able to honor my request. I am completely satisfied with RAHPS, they're the best! read more

Just got back from the third trip where my boyfriend and I used RAHP's and they continue to deliver. While we were away, Rebekah did an excellent job keeping us informed with updates and pictures of our cat Minx. You can tell he is relaxed in the photos she sends as he is rolled over and showing his belly almost always. We came home to a pretty relaxed cat, considering we had been away 7 days. Of course he still complained at us for a bit, but he got over his annoyance pretty quickly, since he had RAHP's there to give him love in our absence. I will continue to use this service on all future trips, long and short. read more

We started using them on a friend's recommendation in the fall and we LOOOOOOOOOVE RAHP. The online portal they use is so great and I love getting an email update after a walk (with a picture too)! They have been so reliable and very communicative with us. Knowing our little pooch is in great hands while at work is such a relief. Would HIGHLY recommend! Love Right At Home Pets! read more

I love Right at Home Pet Service. The people who work here genuinely love animals, and it shows in the notes and photos they send, not to mention the care they give my cats. I can't recommend them highly enough. read more

We love everyone at Right at Home . We've used them exclusively for our dogs walks for years and would never think of switching. Everyone we've had come into our home through them have treated our dogs as if they were their own ! read more

This is the best dog walking service ever! Sandra and Lucy were professional and a pleasure to work with. I hired RAHP while we went on vacation and couldn't have been happier with their service. I received a text message with a photo along with a written report of what happened at each visit. I will definitely use them again, worth every penny! read more

Really outstanding service. Thorough notes every day, along with a texted photo or two of Darcy being a ham. I forgot to buy cat litter and they took the time to get some for her so she would have plenty of litter. They even left me Christmas cookies since I was out of town over the holiday! Truly nice people and very highly recommended. read more

I used Right at Home Pets while I was out of town for the Thanksgiving holiday and had great service. The owner and my walker came to visit before, and asked a lot of questions and took down thorough notes to ensure they knew everything about Willy and what he needed. Throughout my vacation, I got notes and picture updates. They even watered my plants and picked up packages! Great to have this peace of mind and be able to have my dog in his own home while I'm gone. read more

It is such a good feeling to know my sweet puppy Charlie is well taken care of when I am at work. I am so very, very happy with the service and loving care my Charlie gets from all the walkers. Charlie loves them! They have not only walked Charlie but also given me very valuable guidance on how to raise a well behaved puppy. In addition to be dependable, excellent in walking and teaching Charlie they are also very affordable. I especially like the system they have for invoicing on line. Lizette and Alyx have also done overnight stays with Charlie. Their professionalism is only surpassed by their true caring for the animals they walk and sit for. I have recommended this business to several of my friends as well as my groomer. They are fabulous!!!!! read more

Great service. The communication and attention to detail regarding the care of my pet was essential and they came through. I will be using this service on any of my future trips to the area. Thanks so much. read more