I had to have my front end replaced a while ago and decided on this place. It was my first time…read moreusing them so I didn't know what to expect. I set up a drop off time and they looked at it the same day. Then they emailed me a great list of things that needed to be fixed, and things that should be replaced soon. The list also had pictures of everything which really helped me decide. They managed to replace the parts I needed in a day which was great since I had to get to work! The prices were more than fair and the work was quality.

The entire staff was so professional, courteous and Honest!! They did exactly what they proposed to…read moredo. They didn't add any extra expensive or hidden costs!! That was so refreshing after going to so many auto repair shops in the past. They explained everything and really seemed to care about customer service. I will not go anywhere alse and will recommend Felsings to family, friends and future contacts. They replaced 4 new tires, oil change and free overall vehicle inspection. I drove away feeling confident that my car was properly maintained! Thank You Everyone at Felsings!!!

I brought my car to Munro's Auto Service (NOT to be confused with Monro Auto Service and Tire…read moreCenter) to address some shaking at high speeds before a cross-country move. Scott thoroughly inspected the vehicle for any potential issues and pointed out that my front brakes would likely need replacing soon. Knowing I was moving across the country soon, he managed to get the brakes done the same day, which was a huge relief. Scott was incredibly kind, thorough, and respectful throughout the process. The prices were very competitive, and I felt like I could genuinely trust him. Highly recommend this shop for excellent service!

Very responsive and good communication. There was an error on my billing, an understandable…read moremistake, and they fixed it immediately with no argument

My brakes died a block and a half from this shop mid-afternoon. I was originally told that they…read moreshould be able to get me in and diagnosed that day, but probably wouldn't be able to get me back on the road until the day after, assuming the problem wasn't my master cylinder. After hearing that I was in the middle of a four hour drive, they put all hands on deck to replace the whole length of my brake lines and sent me on my way a little after their normal closing time, same day. Really appreciate that these guys pulled out the stops to help me get where I needed to be without spending a night in a hotel nearby. A+

replaced worn parts with inferior aftermarket parts that needed to be replaced within 300 miles…read more(kilpatrick denied responsiblity for resulting problems), charged for new brake job that i was told by dealer was not done, merely cleaned and reinstalled. prices are higher than others. last trip to this place. maybe others will reconsider kilpatrick as their choice for service.

Update to my original review- DeWitt came through in the…read moreend. He reimbursed me the cost to have another shop fix his install. Turned out the brake pads were installed improperly, was a simple fix. Thanks again.

The owner is very upfront and honest, he told me exactly what was wrong and told me what i should…read morefix first, due to my budget. I will never go to another commercial shop and get ripped off again. Olsons is the only place i will ever go again.

Didn't open on time on this particular day but was able to take my vehicle in and fix it right away.read more

They did a very good job doing my metal fabrication work for my car but they didn't put my shocks…read moreon my vehicle that I paid them for to put on as well and I was charged extra for them to hookup my air hose line for my shocks but when I asked Mike did they put my shocks on when I came to pick up my car he said yes even though my back end was still sitting low to the ground I didn't think nothing of until about a few weeks ago I had someone do my brakes in the back and he pointed out earlier to me hey I thought you had your back shocks put on I said I did but when I checked them my new shocks was not put on so I went to Mike about my shocks and he said that he was there when they put them on I told him well they must have took them off when he left because my shocks that I paid for was not put on and the response that I got was why didn't you tell me about this before and I said I just noticed it when I had my mechanic do my brakes we continued to go back and forth but never ever said that since my mechanic didn't put it on like said just bring the car in and let me check it out and satisfy your concerns about your shocks not put I'll put you some brand new shocks on your vehicle since you brought them in and wasn't put on your vehicle he decided to hang up on me!

Took a second car to Chuck's and had another great experience. The service is by far the best…read morereason to choose this auto shop, but the work they do seems to also be great. I got an oil change and they diagnosed several other issues with the car. I chose to not pursue the work right away but mentioned that my tires weren't holding air. Turns out they were 10 years old and dry rotted. Chuck's was able to order new tires and get them mounted and aligned all in the same day. Every conversation I had with multiple employees was professional but friendly. I was temporarily in town and had this work done, but based on these great experiences, I'd go out of my way to go to this auto shop again.

These guys are great! I was traveling for work and had a low front tire. Stopped here on the…read morerecommendation of a coworker, and they did not disappoint! Super friendly and they filled all tires for free and said if it happens again come back. So it did, and I did. Turns out I had a nail in my tire. They patched it up and I was on my way! Plus they had a female behind the desk and I believe she works in the garage, too. How great is that? Love it! So if you ever experience car trouble around Sussex, Wi, stop by Chuck's and they will take care of you!

They explained my car problems in a way I could understand. The front desk was easy to work with…read moreand very courteous.

Great service, honest pricing, good quality and value. Highly recommend this place for your car…read moremaintenance or repair.

No nonsense direct diagnosis and efficient service. Parts were going to delay and they called…read moreright away to let me know, reasonably priced and very friendly!!

Great family-owned business! Service was done right, and the pricing was very reasonable…read more Appreciate the professionalism and quality work. Thank you