I HIGHLY RECOMMEND RICK'S CAR CARE!!!…read more I was visiting from California for the weekend when I discovered a nail in the tire of my rental car. The rental company wanted to charge me for a tow and a full tire replacement, talk about stressful! It was a Saturday and most shops were either closed or too far away. I found Rick's Car Care on Yelp and saw they were listed as open until noon. When I arrived, there was a sign on the door saying they were actually closed on Saturdays. I decided to knock anyway, and I'm so glad I did! To my surprise, a gentleman named Jimmi answered the door. After I explained the situation, he graciously offered to take a look at my tire, despite being closed for the day. He quickly assessed the damage and was able to fix it with a simple plug. Not only did Jimmi go out of his way to help me, but he also treated me fairly and didn't try to overcharge me just because I was from out of town. The whole repair was fast, VERY affordable, and I was back on the road in under 10 minutes. Jimmi was an absolute lifesaver! His kindness and willingness to help a stranger truly made my day. Thank you again, Jimmi! I won't forget it!

I was given a quote over the phone on how much the work on my car was going to cost. The morning…read morewhen I dropped off the car for the repairs, I confirmed once again the cost. When I went to pick up my car, I was told a different final price and he said it was due to taxes. Even factoring in the sales tax, the final total was $20 over what it should have been. This place apparently likes to change the final cost from the other reviews submitted. Very disappointed. I thought I found a good place to go to for car repairs but I guess not.

Took my car in for shaking of the front/steering turns out I needed tires! Let's just say I was…read moremuch happier with that outcome then all the other things I had on the list of maybes! Decided to add an oil change while I was at it which was a much better deal even without the coupon I use where I normally go so I guess I need to continue returning for that routine car maintenance. My family has gone here for years though. Back in the day when it was Kar Kare we went here as well all the way back to my first car. Great service and decent rates, they will always call you along the way to update on pricing and the process/next steps.

I absolutely trust Brett and his mechanics to work on my F150 truck. I have used him several times…read morein the short time I have been back in Milwaukee, based upon a neighbor's recommendation (my postman) as well as recommended him to several others. He has fixed my 2015 truck, that I'm very attached to, given advice on it, done extensive troubleshooting and found a problem instead of charged me 5K. This guy is VERY honest, I just don't feel I have to worry about my truck being there. I can save your life, but fix a simple issue on a vehicle? Nah... it flips me out. Right now, his mechanic has my truck "limping along" so I'm not stuck without, til the crunch man- whom I trust because Brett referred me- can fix it. Brett is nearby, I have asked him who to call for plumbing, etc. just an honest guy, owning his own business, living the American Dream.

Do Not Hesitate to take your vehicle here! Honest,Friendly ,great work and communication ! What…read moremore can you ask for! Definitely my go to place from now on.

I replaced my brakes in Dave's garbage and they didn't do a good job and they charged me so much.I…read morehada problem with the brakes in a month.They used to be a good service not anymore.

Good work for a fair price. Milton seems honest and approachable, has done reliable work on…read moreseveral of our vehicles. Glad to support a small local business.

After reading reviews of their "speedy service" for tires, "fitting me in for an oil change",…read more"going above and beyond", I called about a battery. I live NEXT DOOR to their business so I wanted to support my local business. I explained my battery light kept flashing on and off and did they have time to visibly look at it (thinking maybe the connections may be bad). I was willing to wait if indeed the battery was the problem for a repair. It couldn't have taken more than 5 min to just look. The woman on the phone didn't ask any further questions, just dismissed me and said we don't have any openings today. Horrible customer service. Uncaring, inflexible and rude. Definitely no "going above and beyond" or "fitting me in". I'm an older single woman with grandchildren to drive around. So disappointed.

No nonsense direct diagnosis and efficient service. Parts were going to delay and they called…read moreright away to let me know, reasonably priced and very friendly!!

Great family-owned business! Service was done right, and the pricing was very reasonable…read more Appreciate the professionalism and quality work. Thank you

These people do a great job! They can repair suspensions, repair steering systems, provide wheel…read morealignments, flush transmissions, flush cooling systems, as well as do oil changes. Their work has always been good at a fair price!

Honest and professional car repairs are the best I've ever experienced!…read moreVery hard to find an auto repair place like this.

I've been with Reis ever since they bought "Ray's Ok Service." Both mechanic shops were and are…read morehonest, reasonable in price, and often do minor adjustments for no cost. They are also pleasant to work with.

I only chose this location due to the positive reviews, and the fact that a tire rotation was built…read morein to their great 8 additional services. It is unclear after taking my vehicle to the dealership whether or not I was lied to because I am female, possibly even because I am African-American or whether or not these individuals need to be retrained on how to do their job. I was told that one of my tires has a 3/32 tread and that it needs to be changed immediately, causing them to refuse to do the tire rotation the entire reason I chose this location. The dealership mentioned that all of my tires are in fact 6/32 and they measured them multiple times. so was I lied to ? Because they simply didn't feel like doing the work, it's unclear. I was then told that I had an oil leak. In fact I do not have an oil leak. Someone messy poured oil into in area, causing it to slowly drip down in several places underneath the vehicle. I've lost an entire Friday thinking that I needed two new tires and to repair an engine leak. I was essentially overcharged and lied to and was not given a tire rotation as requested then told I needed additional work done on my vehicle when in fact, I did not. I wish there was a way to give this place zero stars. It's been a headache for no reason. I can't tell if these men are simply misogynistic and predators or if they're idiots. Additionally, I sent an email requesting possibly an alignment to see if perhaps that's why the tread on my tires has gone down so quickly. I was ignored. I suppose Customer Service is only for white people and men at this location. Please avoid this location if you do not fit these parameters.

Didn't open on time on this particular day but was able to take my vehicle in and fix it right away.read more

WARNING!!!!!!! I brought my car to Tom's Automotive Shop for…read morewhat should have been a straightforward repair. They kept my vehicle for an entire month, constantly giving me the runaround and making excuses about delays. Communication was absolutely terrible the entire time.To make matters worse, when I finally got my car back, I discovered that personal property had been stolen from inside the vehicle... It is completely unacceptable for a business to hold your car for weeks only to return it with items missing. Save yourself the headache, time, and money. Go somewhere honest and professional instead