Didn't open on time on this particular day but was able to take my vehicle in and fix it right away.

DO NOT GO THERE! Absolute nightmare experience--they made my car worse! I brought my car here for a single issue: a "TCM Power Input Low" code. They spent hours testing the alternator, battery, fuses, and ground wires before suggesting a replacement for the negative battery cable. I agreed, hoping for a simple fix. What followed was completely unbelievable. Right after they touched that negative wire, the car refused to start at all--the starter motor was dead. I never had a single starting issue before bringing it to them. Instead of taking responsibility, they refused to admit any fault and forced me to pay out of pocket for a new starter just to get my car off their lot. I paid simply to avoid a confrontation. But the nightmare didn't end there. As soon as I drove away, I noticed the HVAC blower fan was broken, stuck running at a single speed that couldn't be adjusted. I drove right back, only to be dismissed and told to "come back later." When I confronted them about taking responsibility, they offered the most ridiculous response: claiming that fixing one bad wire sent "proper current" that somehow destroyed my starter and blower motor! Fixing ONE bad wire ended up creating TWO major new problems right under their care, and honestly, I don't even know what else might be damaged in my car that I haven't discovered yet. Absolutely zero accountability, zero customer service, and zero care for your vehicle. Save yourself the stress and money--STAY AWAY! read more

WARNING!!!!!!! I brought my car to Tom's Automotive Shop for what should have been a straightforward repair. They kept my vehicle for an entire month, constantly giving me the runaround and making excuses about delays. Communication was absolutely terrible the entire time.To make matters worse, when I finally got my car back, I discovered that personal property had been stolen from inside the vehicle... It is completely unacceptable for a business to hold your car for weeks only to return it with items missing. Save yourself the headache, time, and money. Go somewhere honest and professional instead read more

I am writing this on behalf of my brother-in-law (Steve Ward). He would never recommend this place!!! Two repairs were supposedly done, but the car still has the same issues - check engine light is still on and engine revs uncontrollably. This cost me over $2200! All he wanted was for his car to be fixed! This is especially hard on a person with severe health issues. read more

Worse shop to go to MIKE is unprofessional and he let his workers talk shit to you then they tried to keep my car never worked on it don't ever go here take it somewhere it's not worth wasting money or time read more

I've been taking my vehicle to Tom's Auto for about the past five years now and have nothing but good things to say. They are honest, hard working, and fairly priced. I would recommend them to anyone. read more

Paid for a full inspection and for brakes replacement. Brakes went out. Company has remained unresponsive about making it right. Had to file a complaint with their state regulator and the BBB read more

Awful experience and will not come back again.. Never trust Mike, he lies. Nunca confíes en Mike, él miente. Untrustworthy and makes up problems about your car to steal your money. I will never go back to this place ever again. Avoid at all costs even if it means physically pushing your car to the next mechanic shop. read more

We're grateful for the service we received at Tom's Auto Maintenance yesterday. Not knowing it was already after hours when we arrived for emissions testing, Tom took us in and completed the job. He was very kind. I would recommend that others give his business a try. Thanks, Tom read more

I do not recommend this shop at all. They quoted me an outrageous price to change out the water pump, serpentine belt & thermostat. A 3-4 hour job including parts, they gave me a price of $1,000.00. I can get the motor swapped out for that price. I know how much the parts are and how long it takes because we did the work on my cousin's car that has the same motor. read more

I had a horrible experience doing business with this place. They serviced my car twice for oil leaks and and I got my car fixed a couple months ago and I went to get an oil change just for them to tell me I have oil leaking around my oil pan ,so yeah I'm pissed tf off !! read more

WOULD NOT RECOMMEND!!! They went against their own code of Ethics and worked on my car WITHOUT my authorization. They charged all these fees and did not return all of the materials they removed from the car once they were advised I did not authorize work and would be taking the car to a more professional business. read more

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I have been taking my 2 vehicles to Tom's now and nowhere else. They are fast and professional. They have a updated way of doing things most small shops do not have... the quotes come via text and their record keeping is superb I can call the shop and they have my car records and all previous quotes in 5 seconds. The owner is hands on and I love that. He is not your average dirty mechanic he is a car lover and business man. The receptionist is a treasure, wonderful on the phone. I took a project car there this year (and with no budget) asked Mike to fix what it NEEDED to be a summer cruise. He did just that. They did not nickle and dime me for everything that COULD have been done. I know this because the vehicle now requires more repair that he could have wacked me for when I first took it in. Basically, you should take your car here. read more

Took my truck for repair for job nobody else wanted to do and they completed repair very satisfactorily - they must have great mechanics. Also, fair price. Kiddos - toms auto maintenance!!! read more

you donot give locations address nor do they offer emission testing please update your information!!! read more

Fast Emission testing so far. Planning on going back soon. I need more work done and will check them out. What I thought when watching some work and alot of work goes on there. They seemed happy. The young lady was real nice that did our test. The old day feeling. read more

I tried multiple approved testing locations today to get an emission test. This shop was one of the only places actually doing them. They were quick and got started even though I had arrived early. I also asked about an unrelated issue. They offered to take a look and fixed my problem the same morning. While I was waiting, the owner and employees were all very friendly and kind, showing me the issues, offering me a chair and some hot coffee. I really had a great experience and would return and recommend this place. read more

Emissions test conducted in less than 10 minutes. No wait, just had to call ahead to ensure a technician was on site. Friendly staff. In and out. read more

Cannot give enough stars! I went to the 27th street location this AM for emissions test and oil change. Hazim was friendly and helpful. It was a simple transaction but I will be back. So conscientious! They all, techs included, seemed to be happy to work with you. Thankful for such a positive start to my day!! read more

Went in for an emissions test. The manager was extremely helpful and friendly. The process was super quick, and he even provided consultation to some minor damage to the car. Great experience, and will be back in the future. read more

Unfortunately this is NOT the Toms Auto I am used to going to as a child with my Mom or as an early adult. I was told my car would be done Saturday I called several times. NO communication at all the new owner Mike said in a few hours the piece was the wrong piece around 7pm that night still no car I had to call them was promised a my car by 2pm Sun. Around 5pm I call no answer he calls from his personal phone saying Hey u called when I asked for Tom Mike stated since I was rude I can get my car Monday morning. Mind you I need my car Im a frontline worker at at St Francis I only have limited hours to get things done in this high demand due to Covid and nursing staff being needed. He showed his egotistic attitude when trying to punish me by making me wait yet another day all because I said Tom would've at least called me with any news or inconvenience instead of leaving me in the dark when it came to my car. His excuse was he had a family event to go to and I should be happy they worked on it over the weekend Bashing Tom saying he would have Never done that. Well in reality Tom would have never been so unprofessional. I could've went elsewhere and when I did come this morning when they opened he greeted me with an "Oh so you came?" Like seriously how about greeting me with a discount since my car was held hostage all he did was knock off the price of the oil change I was to get because he said they didn't do it. Its disgusting how he is representing Toms business his attitude is terrible that is not the same shop all of us have know to love throughout the years. read more

Tom's Auto Maintenance - Auto Repair Near Me - Milwaukee, Wisconsin

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My vehicle had a misfire and needed some ball joints. Tom's Auto repaired my truck and now it is running smooth. Mike and crew at Tom's Auto did an excellent job and I am pleased with the service. The repairs were affordable and service was professional. I have been going to Tom's Auto for years and I can say with confidence Mike has upgraded my experience. I like the approach of the new management and I would recommend them to anyone read more

We took our car there before we bought it for a used car inspection. They charged us around $40, said the car needed new tires but was otherwise the cat was in great shape. So we bought it. On the way home from Milwaukee to Madison, the car started to make scary noises and shaking. When we looked at the front tire, one of the lug nuts (the things that attach the wheel to the rest of the car) was missing. We took it to a shop and found out just all the lug nuts were loose on all the wheels. The front driver wheel was especially bad and because it was so loose, the rim and lug nuts and studs had to be replaced. We also found out that both axel boots were cracked and had to be replaced. When we called Tom, he said they never took the wheels off, so it wasn't his problem. Then when we tried to call back, he dodged our calls for a week. How can you inspect a car, the brakes, the axels and wheel bearings and etc without removing the wheels? What a ripoff. And we're out $800. Thanks for nothing, jerks. read more

Tom is the nicest mechanic I have met, yet. He is super honest and prices are more than fair. I will be taking my car to him from now on! I highly recommend this shop! read more

This is the best auto repair of the best. Tom is a very honest man and very good owner. I have been using his service for more than 20 years. Now I moved more than 20 miles away , I still come to Tom's Auto. Because , nowadays it is very hard to find an honest auto shop no matter where are you. Many auto repair I experienced are 95% cheaters , dishonest. They want to get the most money out of your pocket. Tom's Auto is different .... a lot different. He will try to save you money. .... How many auto repair shop let you bring your own oil for oil change ..??? .... How many auto repair allow you to bring your own spark plugs ...??? Tom's Auto take care ALL OF MY CAR , TRUCK and VAN. The last time I bring my van to repair my exhaust pipe just 2 months ago. The well known exhaust expert shop want $540 + labor to fix my pipe total more than $700. I ran to Tom's Auto leave my van there , after an hours Tom call me ... .. and tell me my exhaust pipe really bad and he can cut the bad section out. Then put in new flexible pipe and cost me $195 ....!!!! ... save me more than $500. How many auto repair shop can do that ...???? I trust Tom for many years , I can leave my vehicle with him..... ..... and he can fix it right with as less money as possible. No others auto repair shop can do that ... !!!! .... Nobody .... !!! read more

I've had cars serviced at Tom's Auto Maintenance for over 20 years, if him and his crew didn't know what they were doing, I wouldn't keep going back! Most places look at a VW and tell you to be on your way, they won't touch it, but Tom's has always delivered excellent service keeping me on the road! read more

I was biking by the area, and my bike tires needed air. I pulled up to Tom's Auto and the guys there helped me fill up my tires. The mechanic was SO nice. He even gave me some tips. The best part, the air was FREE! I highly recommend this place. read more

I have nothing but Great things to say about Tom's Auto, we have been going there for years, my father even went there before he passed away. They are always courteous and polite. When you tell them you have a concern and want them to check it, they do and are honest about what could be wrong. They give fair prices and are willing to work with you. I have recommended my family and friends and they too now go to Toms for any work needed on their vehicles. Thanks Tom and his crew!! :) read more