I needed an emission test, and the auto dealer down the road (where I had service) suggested Oak…read moreCreek Automotive. Pulled in and there was one other person ahead of me. The person doing the work was friendly and efficient. Thanks!

Oak Creek Automotive did an awesome job on my Subaru Outback. They are very nice people and I…read morehighly recommend them for all of your mechanical issues. Todd Dimoff

They couldn't find the leak, but I did. Why didn't they check every component of the AC in my truck…read morecompletely amazing

I was given a direct quote on what the price was for a Freon inspection and refill and I was…read morerelieved that they were far cheaper than the four other quotes I got from other shops. Very personable mechanics and good service just in time for the heat and humidity. Highly recommend!!!

very disappointed. either they don't know what they are doing or they were trying to rip me off…read more was having transmission issues and they quoted me $8000 for new transmission. luckily I had done my research and didn't think the diagnosis was correct. took to another transmission shop on other side of town and they fixed transmission for approx $800. I would have been out of $7200 if I had went with them. they have totally lost my trust and I will never visit or recommend to anybody ever again

I was experiencing transmission issues. Several people recommended ETE. I called the Waukesha…read morelocation. Voicemail. Left a message. They never called me. I called the location on S 27th St. They told me they don't make appointments. "Just drop off your vehicle and we'll get to it in a day or two." That was my first red flag. I dropped off my truck on Monday morning. I had not heard from them by Tues PM, so I called. They hadn't gotten to it yet. "We'll call you tomorrow." Wednesday, (day 3), still no call so I called them. They said their lead technician had already left for the day and would call me Thurs AM. Thurs AM....no call, so I called them. The STILL hadn't looked at the vehicle. They PROMISED they would test-drive it Friday and call me by noon. Noon came and went. No call. I called them. Voicemail. Finally, at 1:30 PM, I get a call. They test-drove it and said there was definitely a problem, (DUH, I knew that!) but their lead guy was gone for the weekend and didn't have a chance to look into it further. They graciously informed me that I could pick up my truck and bring it back Monday, and that I would not lose my place in line. I was already on my way to pick it up. When I got there, they asked if I planned to bring it back on Monday. I asked if they could promise me that they would get to it on Monday. They could not. Needless to say, I was irritated and incredulous. How can you run a business like this? They seemed to have no concept of the inconvenience it caused me not to have my vehicle for a FULL WEEK, and THEN, expect me to leave it with them AGAIN with no idea of when they would actually get to it! I wish they would have been honest and said they were too busy to get to it for a week or two. Instead, they worked everything to THEIR convenience instead of the customer's, and all I got was the run-around and excuses.

I had a loud knocking underneath of my car that was driving me absolutely insane. I took it in they…read morewere able to figure out the problem right away. Apparently something with my sway bar. They had the parts in and fixed within hours and it's driving like a dream. I'm very happy with the service. Will go back for future needs.

There's no way I can thank Komptech and Jeff enough. My Civic crapped out...again and once again I…read morelimped it into him on a Monday when he was buried in work. Somehow and someway, he found the time to replace a faulty camshaft sensor within two days and get me back up so I could get work with minimal frustration and cost. Simply the best service ever! Hands down.

I asked for just a vehicle inspection on my car. I didn't get my car back for a week! When I was…read moretalked to about the car, I was made to feel like it was going to blow up at any moment. I got mixed info in the results (one thing was said on the phone, another in person). In getting the car back, I started hearing a chugging noise that was never there before. And many of the things the said were a issue, weren't at all! Like my rear windshield wipe, they said it was broke. I turn it on and it's absolutely fine. Same with my battery. The worse is I was charged over a 100 dollars for it when others would have looked for free.

We needed our emissions tested on our vehicle. We chose Nelson's because it was close by and family…read moreowned. That was a *mistake*. The owner, Cindy, came up without wearing a mask. When asked about it, she stated "I don't need to do anything I don't want to." She then proceeded to get into OUR car WITHOUT a mask and do the emissions inspection. When confronted again about not wearing a mask when in an enclosed space in OUR personal car, the response was "I don't need to do anything I don't want to; the virus isn't airborne anyways." Obviously, that is factually incorrect, but I don't believe the owner cares. IF this business wants to conduct themselves in this manner, they should announce publicly "we don't respect you and will not wear masks". They are endangering the health, safety, wellbeing, and lives of others with these reckless actions - had we known this was their policy,, we would have taken our business elsewhere. Those that agree with the owners principles could still frequent the business, but those of us that believe the science should not be subjected to their ignorance. The state should also NOT be driving business (as an "approved" vehicle emissions inspection facility) to a facility that is FLOUTING the state's own mask mandate.

This business obviously has some serious trust issues. Why would you ask the customer to pay in…read moreadvance for repairs. I don't know if it was profiling but would not be surprised. Also would not accept two forms of payment. I have never heard something so ridiculous before but they talked themselves out of an almost 1000.00 repair. Somebody needs to get some type of training. If you don't trust I will pay I sure don't trust you are going to do the job! Take your vehicle somewhere else.

I stopped here to get a 2nd quote after going to another shop in the area and am so glad I did! My…read moreexhaust is a bit rusty and one of the pipes had rusted off but the mufflers were still pretty solid so they recommended replacing just a short piece of pipe vs. the whole system. FWIW, their estimate for replacing the whole exhaust was also $80 less than the other shop. In and out in 30 minutes!

Great folks! Ron was very nice and helpful. Great work at a fair price. I was referred by a friend…read morethat brings his vehicles here and I am very happy to be a customer.

Speedy service! Always come here for my emission tests! Great convo and always helpfulread more

BE AWARE. If your getting any work done but especially suspension stay away. i sent my car in for…read morenew control arms and rear struts and when i got my car back the right strut bolts were not even tight. I could undo the top hat bolt with my hand! not only that but they didn't even bother to put my inner fender liners back together which is very dangerous, also each strut was missing 2 bolts!!! lastly they didnt even put my trunk liner back together. over all a half ass job.

50 years of honest competent service. 2 generations now to get to 85 wordsread more