I've been a longtime customer of this establishment, and one thing I can say is that the quality of…read moreservice is consistently good. However, over the past year, I've noticed a recurring issue with appointment wait times. Typically, I make appointments in advance but still end up waiting around 30 minutes or more for my preferred technician. I completely understand that they're in high demand and can get busy, but my time is valuable as well. If it looks like a service won't begin within 15 minutes of the scheduled appointment, I believe customers should be notified so they can decide whether to wait, see another technician, or reschedule. During my most recent visit, I arrived 15 minutes early and checked to confirm if my technician would be available at my scheduled time. The receptionist mentioned they should be finishing up with a walk-in client shortly. Unfortunately, I wasn't seen until nearly 30 minutes after my appointment time, resulting in about a 45-minute wait overall. Had I known there would be such a delay, I could've easily stepped out to run an errand and returned without issue. A little more transparency with timing would go a long way. That said, I still enjoyed my visit and would recommend this place. My advice for anyone on a tight schedule is to be proactive and assertive when confirming your appointment time. A major perk: they offer 20% off main services for medical staff (Monday-Thursday), teachers (Monday-Tuesday), and students (Wednesday). Just be sure to have your work badge or ID present to receive the discount

I came here after hearing a bunch of hype behind the nail salon seeing that they do good nail art a…read morecouple of friends going here since they are healthcare workers for the 20% off discount. I came in for a manicure pedicure. For the manicure, I wanted builder gel with design on a couple of my nails and pedicure. Just a regular gel pedicure Pedicure: if I come back again, it's only exclusively to get a pedicure done and that to a basic gel pedicure. And that's because of the 20% of discount that I can get. Other than that, even the pedicure was suboptimal. The massage was just a lady rubbing her finger around in circles around my foot and a little bit of my ankle. No pressure whatsoever and didn't even massage my calf. On top of that, everyone around me was getting a neck massage after or some sort of back massage. I didn't get anything like that. The pedicure cost for what I get is still pretty expensive including the 20% off discount where I might as well go somewhere else get everything I get for the same exact cost. Manicure: I'm actually embarrassed right now to show my nails off for the next month. I do nails at home so I have somewhat of an idea as to how the quality of the builder gel should look as well as certain nail paint and nail design. I got a cat eye done, and I can see the brush strokes of the nail paint on my nails of the cat eye. I can also see the difference of the layers that she did on my nails. I can see the basic nail paint then I can see on the side of my nail where she didn't cover my entire nail with the cat eye color. On top of that my nails are not rounded evenly. They are all not equal in length. The nail paint isn't even applied evenly. It's applied at an angle so you can tell where it's close to touching my cuticle to where there's a solid gap between my cuticle area and the nail polish. The design isn't even remotely close to what I showed her. When I made the appointment, I asked them to book me with someone who can do nail art because I've had bad experience with nail art not looking remotely close to what I show. They promised they would book me with someone who's experienced. I hate to say this, but I could have done a better nail art job by myself. The cherry on top for me was when I had to apply my own cuticle oil on my own nails. At the end of the day if I ever come back here, it's to get a basic pedicure done with the 20% off discount. They are not good at doing cat eye. I'm not saying this based off of my experience. I'm also saying it based off a couple of friends who got cat eye here and were disappointed. The level of work I got done with the 20% off discount is how much I pay at a regular nail salon so I might as well just go to regular nail salon especially if they up-charge here to then give me a " 20% off ".

Ryan did such an amazing job bringing my inspo picture to life. I got a gel builder set with…read moremultiple designs, and he took his time making sure every detail was perfect. You can tell he really cares about his work because he was so precise, careful, and gentle throughout the entire appointment. Hope to have him again!

Vincent was amazing, he truly took the time to understand what I wanted. His French tip was…read moreperfect, sometimes when you get a French it can be crooked he truly did an amazing job. The vibe is luxury, they offer complimentary drinks and the atmosphere is very calming. This has officially become my go-to salon. They also offer hard gel and gel-X!

This place was always my favorite for pedicures but this very last time I went was AWFUL. Pedicure…read moretook like 6 minutes and the girl did not even clean my feet or painted my nails correctly. I went with my mom so I asked what would be better shellac or acrylic and she said " Because she is old she is good with shellac because she won't do anything at home", very disrespectful!!!! She said it laughing too!! My nail set was very quickly too but not good like I wanted, so she had to redo like 4 nails after I told her they did not look the same because they looked patchy because she was such in a rush that she didn't apply glitter right on the nails.

This place was great I recommend everyone! ask for Judy or Kim. Judy did my nails she was quick and…read morefast. Be prepared for long await time this place stays packed.

I was at the nail salon shop on March 3 and at the hospital on March 6 with a infection inside of…read moremy foot please be careful with this nail shop. They are not clean the utensils that they use. The hospital said if I did not come in on Monday it would've spread to my organs and start shit them down. So please be extra careful when you go there.

"Google search got me here and I'm so glad it did"…read more I was just looking for a quick gel manicure nothing too fancy or complicated; still they made it feel like the most luxurious experience. I got there no reservation hoping to get a spot for me, they got me in immediately. The place is clean, spacious and love the natural light coming from the floor to ceiling windows. The girl to did my manicure was so detailed oriented and careful I appreciate that bc I had bad experiences when they rush but this place took their time to make it right. Complimentary drinks offered and I was pleasantly surprised they had chocolate cake!!!! Give it to me!! The result was great! Pretty color and clean nails! You can tell is a very detailed work done, will definitely come back for a pedicure session! PS: I just love when they have a clean and cool restroom

Bella is a true nail artist! In all my visits! It's as if she reads my thoughts then puts it on my…read morenails. I love how sanitary this place is. You can observe them sanitizing stations after each guest. Everyone is always pleasant . They have a bar they make great drinks!! I love from my first visit they ensured I was paired with the right person based on all the extra designs and details I like. I tell Bella we in a relationship now!! Every visit!! It's incredibly hard to find the right nail person. Had a pedicure here as well. Diane was wonderful!! This is my shop now and always!! I try to make it every three weeks. I went too long one time, my nails still looked amazing and no breaks!! Love this place 10 out of 10!! I send everyone here!!

Jenny did a great job doing my nails! She was quick and professional and did exactly what I wanted!…read moreWill be back!

I rarely leave reviews, but this experience was extremely disappointing from start to finish…read more I came in for a pedicure and paid $127 expecting a quality service. I arrived at 6:00 PM and requested a chrome French tip with a flame design and overlay tips. The technician agreed, but after multiple failed attempts (including spending 20 minutes trying to do one flame), I had to settle for a much simpler design because it was clear she could not deliver what was promised. The pedicure portion didn't even begin until after 8:00 PM and then felt completely rushed since the salon was already closed. For the price I paid, rushed and subpar work is unacceptable. To make matters worse, my big toe was done incorrectly, and instead of fixing it during my appointment, I was told to come back another day. No client paying this amount should have to return to fix a mistake that should have been corrected on the spot. I contacted the salon to resolve the issue, and instead of taking accountability, the manager (Helen) argued with me on the phone for over 10 minutes and refused to offer any type of refund or reasonable resolution. This experience showed a lack of skill, poor time management, and unprofessional customer service from both staff and management. I would not recommend this salon to anyone expecting quality work or accountability.

I hate my white nails they look like teeth. Tried to give them the benefit of the doubt then two…read moredays later my toes chipping! never again.. service was good nail quality SUCKS!

This place if I could rate them as a zero I would. First off there is only one person does nails…read morethere, attitude stinks, no customer service, they don't take cash, and there is only one lady that does the nails and she is super slow like a turtle seeing there is people waiting. The worst place ever to go to. WARNING ‼ DONT WASTE YOUR TIME.

I came in for a pedicure around 11 am. It wasn't too crowded and Mary was amazing. Didn't feel…read morerushed and 10/10 on service.

Please my black queens don't ever step foot in this place. the degrad us a look at us as fools…read morespending our hard earned money. for poor service an to get talked about in their language. we're too good to them for this. I got a set of nails 80$ in 3 days every one popped off. I went to rectify the situation, they refused to call a manager/owner refused to refund or assist me. everyday I think about it or have time I'm stopping my kind from spen money there. I mean everyday. bout my respect