From the moment I began my journey with Windsor, Omar Carrera has been nothing short of extraordinary. His approach to property management is a blend of professionalism, warmth, and unparalleled dedication, making every interaction a testament to his commitment to excellence. Omar stands out not just for his ability to efficiently address any concerns or questions, but for his genuine enthusiasm and welcoming demeanor. It's clear from the get-go that he's passionate about not only meeting, but exceeding the expectations of those he serves. His attention to detail and proactive communication ensure that every aspect of the property management experience is seamless and stress-free. What truly sets Omar apart is his unwavering commitment to creating a positive community. He goes above and beyond to ensure that all residents feel valued and heard, fostering a sense of belonging and camaraderie among neighbors. It's this dedication to building and nurturing relationships that makes Windsor not just a place to live, but a place to call home. For anyone considering doing business with Windsor, let Omar Carrera be your guide. His expertise, coupled with his personable and approachable nature, makes every interaction a pleasure. Whether you're a current resident or a prospective one, Omar's exceptional service and dedication are sure to make your experience at Windsor a remarkable one. In the context of the ongoing contest at Windsor, it's clear that Omar is a standout professional who truly deserves recognition. His commitment to excellence, combined with his ability to make everyone feel welcome and valued, is what sets him apart. It's not just about managing a property; it's about creating a community and enhancing the lives of those within it. And for that, Omar Carrera gets my highest recommendation and a well-deserved 5 stars. read more

I am leaving this review for the best property manager in San Diego, Cricket ! I had a 1 year lease at the community road property in Poway. I was originally in Hawaii when I was looking for places to live in San Diego. I called one time and she picked up immediately, she answered all my questions and also gave me a virtual tour the same day. I rented out the place immediately from out of state because I knew I could trust Cricket. Upon arrival on my move in date I was greeted by Cricket with enthusiasm, it seemed she made time to dedicate that day for any questions or help I needed. She also sat me down and clearly explained how the heetwave portal website works, Without asking she also suggested a list of places to eat and things to do in the Poway area. All on day 1 ! throughout my time at Casa Arguello Cricket has always gone above and beyond anyones expectations as a property manager. She sends out detailed emails on any update with remodels, maintenance, or apartment events ! she does everything possible to try and kindle relationships between neighbors and keep a close community within the building. Her work hours are always an open-door policy, she always welcomes her tenants to come in with any concerns, or just conversation. She enforces rules in a tactful manner and always has the apartment squared away. She has even helped me on things after hours when she wasn't working. Cricket always goes above and beyond with her work with a great attitude. Even my parent would always bring care packages with goodies and sweets for her because we love and respect her so much. It was an amazing pleasure to have met Cricket, Thank you Cricket !!! read more

Mr. Kymm could give all his staff the highest ranting in his mind. The facts are pretty evident most of the rating are 1 out of 5 on yelp, for a reason when it comes to Heetwave prosperities. Heetwave have fail time and time again on delivering a quality living experience for all it's the tents including myself. It sad how our society has become like this, how money and greed has taken a whole on America. This is even happening in the the City of San Diego, where slumlord including shady property companies operate like on it's people like this. Shame on the City San Diego Housing commission for know what was going on and still managed to act like nothing is wrong in this picture. Turning a blind eye, especially what was taking place at the Palms Hotel when they managed to even kick out even the elderly because they used the excuse it's renovations. It was all to empty the whole building and raise the rent for the new tents. How is this practice not illegal, and keeping peoples deposit money. The Palms Hotel is located at 509 Park Blvd, San Diego, CA 92010 is an historic building, because it's a historic building, not to many alteration can be done to it. Shame on Heetwave properities and Shame on the City of San Diego Housing Commission for how they allowed tenants including elderly to be kick out of that place due to the new ownership shame shame shame!!! What is the City of San Diego Housing Commission good for if they are not protecting the people of San Diego housing rights ? read more

To keep your attention I need to keep this review short however, I really could go on for quite some time regarding the relationship I've developed with Omar Carrera the property manager at Windsor property. Soon it'll mark a year of me being a part of the community. Omar has been in position for a little over half my stay. Since the first day, Omar has shown extreme professionalism, understanding, confidence, and knowledge. Outstanding service and response have always been provided by him and Efrain the maintenance/technician gentleman. Amazing community! The views to downtown are intriguing. I love it here. And the housekeeping staff are dedicated and very hard working team. The positive outlook and energy Omar brings is what makes the Windsor property a community. I'm extremely grateful I found this place. An absolute positive experience from the moment on I submitted my application. Nothing but professionalism, kindness and a genuine sense of care. Let me take this opportunity to say thank you for being such a wonderful property manager. You always have time to listen and to help. Heetwave Properties took a large step forward when they decided to integrate you as their late's addition as property manager for Windsor. You are all appreciated beyond words! THANK YOU, Yasiris read more

We are into our 3rd year at Valley View Terrace. Unfortunately, since changing management companies to Heetwave Properties last July, the complex has only gone downhill. We've experienced inconveniences over permitting issues, seen nothing done in terms of property improvement - except for a few yards of mulch, and the pool - for which Atlas raised our rents last year, saying it was going to be renovated by summer '23 - sits inoperable by edict of the public health dept. Most concerning, however, is their recent plan to cut down all the mature trees on site (about 50 pines), without regard to the environmental cost or any communication with residents of a plan moving forward. I have yet to be shown any evidence of competency and am concerned that this is not only unnecessary, but negligent. We do still have our previous on-site manager, Cari Maggi, who has consistently been both knowledgeable and helpful, so I can only assume she is not getting the support or communication needed, as things ran much smoother under the previous company. Sad. This was a beautiful place to live, but I fear not for long if left under Heetwave's control. read more

Just wanted to take a moment to acknowledge the positive experiences we have had working with Mr. Victor Rocha at Heetwave Properties. Building strong partnerships and maintaining excellent professional relationships is crucial in business, and Mr. Rocha embodies the qualities that contribute to successful collaborations. His professionalism, knowledge, and pleasant demeanor are valuable assets that enhance our business interactions. It's clear that he is dedicated to providing exceptional service, and I'm sure Mr. Rocha values our partnership just as much. I look forward to continuing our work together and striving for even greater success. Trust and satisfaction are indeed fundamental pillars of any successful partnership, and it's evident that Mr. Rocha and Heetwave Properties understand this and put it into action on a daily basis. Thank you Victor for the positive experiences we've had. Here's to continued success and fruitful collaborations in the future! Accenture Carpet Company read more

Working with Tim at Heetwave Properties was an absolute game-changer for my fiancé and I as we navigated the overwhelming process of finding a home in San Diego -- all the way from the East Coast. Tim went above and beyond, offering us a detailed virtual tour and patiently walking me through every aspect of the property, no matter how nitpicky my questions were. His responsiveness, flexibility, and approachable nature made the experience feel less daunting. What truly set him apart was the extra step he took to personally drive around the neighborhood and show us the scenic views -- something we couldn't do ourselves. Apartment hunting from across the country was incredibly stressful, but Tim's professionalism and dedication genuinely put my mind at ease. We just secured our new home, and I couldn't be more confident in our decision. Highly recommend! read more

I've lived at Tranquilla Apts- managed by Heetwave-in Carlsbad for over 7 years. Not until HEETWAVE Management took over the property around 3 years ago did good things begin to happen. Too often, renting is about dealing with huge companies that really don't give a care; only there for full occupancy and profit. No personal contact; not about a home, but a lease. Not so where I'm at. They have been incredible to me; always responsive to do needed repairs and listen. There has been on-site management always willing to accommodate... not before Heetwave got here . I'm not sure about the other reviews, here, but I can only go by my own experience. Plus I don't see specific properties about where they rented! . I'm planning on renewing my lease-nope, don't mind paying more for getting more ... so, I must be pretty happy. read more

Heerwave properties just took over my apartment right before I moved in on this February. since then everything seems to be a problem to management and we get these letters on the door stating if we don't comply we will be evicted. we now live in fear that we may be evicted for having family over to celebrate my birthday on the pool we pay rent for because of breach of contract. there's many things I vould complain about. but too long. I went over their FB reviews and they have 2.7 stars. they have 3 stars on google, so they're not a great company. I will be writing to the owner as well. read more

After living in Windsor for a couple of months, I can only say good things about this place. The location is great, and for this price, it is impossible to find anything better. My studio was great, it came furnished and had everything that I needed. Also, the property manager, Omar, was available 24/7, anytime, and he's doing his job great. He is always polite and willing to help. I've had a great time living here. I made long-lasting friendships in the lobby downstairs, and I would suggest this place to anyone who's looking for a studio! read more

Cricket, the property manager, has been incredibly helpful and responsive. From day one, she made the move in process smooth and stress-free, taking the time to answer questions and make sure everything was handled properly. When it comes to maintenance, she's quick to respond and genuinely follows through, which makes a huge difference as a tenant. It's clear she cares about the property and the people living there. I really appreciate her professionalism, communication, and support throughout the process. Highly recommend! read more

Omar Carrera from Windsor was so helpful and understanding. This was my first place on my own and he helped break everything down and eased my anxiety. Provided a clean, safe, and comfortable community in the building. I'm very appreciative of Omar's hospitality and clear communication. Thank you Omar for helping me get into a place where I feel comfortable and safe. I'm excited to this new chapter in my life and I'm so glad I was able to find a place through HeetWave Properties. read more

From: M. Gavin, Ayana Apartments I wanted to express my appreciation for my apartment manager Victor Rocha. He does a great job of keeping the complex grounds clean, and I really like how he has fixed all of the outside lights so that the complex is well lit at night, it used to be really dark outside at night. I also appreciate how friendly and accessible he is, and how he always has time to answer any questions I have about my residency. read more

Omar at the 4th street property in the Gaslamp district was very welcoming & courteous when I inquired about any vacancy. He was very detailed & pleasant when giving me a tour of the property & going over the rental application. Needless to say I was approved for a unit in his building & welcomed to the Windsor Apartment family thanks to Omar. read more

Highly recommend Heetwave Properties and the Windsor in San Diego. Omar Carrera, the property manager, is very professional and friendly. He is quick to respond to any questions I may have and made my daughter and me feel very welcomed and safe. The people who live here are kind and respectful too. This is a great place to live! read more

The STARS are for Victor our Maintenance Guy. Whenever I call him with an issue or question he responds right away. Always in a good mood, always ready to help. Love my little apartment and having Victors help, who is very responsive and trustworthy, makes living here even better. Thank you HeetWave Properties. read more

On site management can take care of their tenants and their property better. Address their issues or concerns. According to onsite management Mathis, the neighbors trash and junk is allowed to be outside regardless if all their trash ends up at your front door as long as a gurney can get through. read more

Just wanted to give a shoutout to our property manager Robin Griffin at Santa Fe Townhomes in Vista. We can't say enough great things about our experience with her. She has been very accommodating with any issues that we've had. We would definitely recommend anyone to work with her! read more

I like to say Omar is an extremely good property manager he walked me through the process answered all questions promptly I had to move in kinda fast he made that possible I love the property he found for me to meet my needs Thank you so much for your help in my housing needs read more