Was very professional all around.we couldn't of asked for a better property manager.thank you for your service

Joe has been incredibly helpful from move in throughout our time so far in our house. He responded right away to our first maintenance request and did his best to accommodate. read more

My experience renting with The Comana Company has been great with the move-in and initial rental process. They are professional, communicative, and helpful. I would definitely work with them again for a property :) read more

I worked with Luz Garcia and even though I was all the way across the country she helped me to find an apartment to move into as soon I moved to San Diego it was such a relief. The apartment is absolutely perfect for me. She communicated thoroughly with me and was very professional. grateful for this company and Luz Garcia. read more

The home I rent at recently changed property management companies, which ended up being Comana. First impressions definitely matter and I can say that Comana is doing what they're supposed to do when it comes to managing. Big shout out to Melinda Saul's for being attentive with her work. She has made the transition from one property management to another feel seamless. She has a great work ethic and I'm happy to be able to communicate with her regarding the property. Thank you for everything! read more

My family & I enjoyed staying at one of the apartment buildings owned by Comana Company for 5 wonderful years. It was such a beautiful experience living in a family oriented environment. I also want to thank Pedro the manager, he was always helpful and responsive whenever we messaged him . Thank you read more

The Comana Company - Apartment 3 - Property Management Near Me - La Mesa, California

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My experience with Comana was extremely disappointing due to their lack of honesty and accountability. I tried to handle every issue respectfully and in good faith, but several members of their staff provided false information and later denied prior conversations that clearly took place. When confronted with evidence, they avoided responsibility and continued to misrepresent the situation. Their unwillingness to act ethically or admit fault made it impossible to trust them. I ultimately refused to pay the charges they tried to impose because they were based on dishonest claims. I would strongly advise anyone considering doing business with Comana to get everything in writing and be cautious when dealing with their management team. UPDATE** I want to address the misinformation in your response. At no point did I "attack" anyone's faith. I was attending the same celebration for my niece because we share the same faith. To twist that into something inaccurate and deeply misleading is unacceptable. The charge was listed as "unauthorized installation of a security door," Comana's words, not mine. I would have been happy to pay for repairs had your staff not lied to the owner and claimed I never had permission. Being told after the fact that I should have gotten it in writing was distasteful and only highlights the lack of honesty and accountability that prompted my review. read more

I would never move into a house or apartment run by this company again. I lived in the same house for 6 years and had multiple maintenance requests that were ignored or constantly pushed to the back burner. Despite that, they still tried to charge me $2,300 at the end because of issues that were never properly addressed during my time there. The biggest example was a gas leak that took them about two months to fix, including two weeks where we had no gas in the house before anyone even came out to deal with it. Based on my experience, I would strongly suggest looking elsewhere before renting from this company. read more

I first met with Alex to discuss my rental property and learn more about his team's services. Shortly after, we were put in touch with Luz, who took care of everything. We had a very tight timeline to get the house rented, and she made it happen. If you're on the fence about hiring a property management team, I highly recommend this group! read more

Comana company has done more for me than my previous management company did in 15 years. Their communication is fast, professional, and clear. They took immediate action on issues that had been ignored for years, and I finally feel like my property is being taken care of the right way. I truly appreciate their proactive approach and attention to detail. Highly recommend to any property owner looking for peace of mind and real results! Thank you!!! read more

I have been using Comana Property Management for a couple of years. My contact person is Luz Gracia. I have to recognize Luz. This is the person you want on your team. Luz always works hard for me getting me the answers and her recommendations I always need. She always either answers her cell phone or calls back immediately. Luz is always a pleasure to work with and always gives me a piece of mind that everything is going great. Luz thank you so much! Willie Moore read more

The Comana Company - LPGA golf tournament in Phoenix AZ. My wife is a LPGA teaching Professional and was teaching lessons at this LPGA tournament. - Property Management Near Me - La Mesa, California

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I'm a property owner and have three properties I keep as rental homes. I would never recommend working with Alex Comana. He is a terrible person and will take his commission money but not understand anything that is going on at your rental home. He does not train his staff property. Alex's recent employee, Laura, royally screwed up so much over the past eight months with poor communication that they have put me into position that is extremely risky as a homeowner. Yet all Alex could do was blame me and try to weasel out of owning up to his poor hiring decisions. The first I heard of my tenant not being able to use her stove for eight months was yesterday when his new employee Joe Locke emailed me to tell me that I'm facing litigation if I don't pay up and give the tenant money and pay back rent to them. Excuse me? Why have I not heard about this sooner? Why are you threatening me and telling me I owe the tenant? Where were you in managing my unit so that this doesn't happen? It's clear to me that Alex is not on the tenant side and certainly not on the owner side either. I am not quite sure what Alex is doing in this business. Alex is a very poor businessman and does not have the temperament to do a quality job at Property Management. He's sloppy and careless. I don't trust him and I will never use his services again. He could've just owned up to the fact that his employee Laura left my tenant high and dry, but instead he chose to blame me when I did absolutely nothing wrong except order brand new appliances. Shame on you, Alex. Shame shame. --------------------- Update: look at Alex's reaction to a unsatisfied customer. Can't please everyone? When I spoke to him on the phone asking why I haven't been kept in the loop as to the problems going on at my rental home, he said he DIDN'T KNOW. I recorded the conversation. Three times I asked him pointed questions that he should know the answer to as a business owner and his response was I don't know, you'll have to ask ____. I have to ask Joe? Your employee? Or Laura, your former employee who, according to your email in March, was leaving to pursue another real estate opportunity. I have to ask them??? Why don't you know Alex? Why don't you know that my tenants wall is still not fixed after two months? I gave Laura permission to do that work within three minutes of receiving the work order on Feb 6. My tenant still does not have the patch completed. You told me that if we just chose your vendors none of this would have happened. You're a liar and you know you are. You know you dropped the ball. Joe knows you dropped the ball. We all know and it's not looking good for you. What a petty man to have to cut me off while speaking, not let me ask what is happening, and threaten me with a lawsuit if I don't pay my tenant a rent credit suddenly. So you wanted to "please everyone" by forcing the homeowner to pay a rent credit to a tenant after your employees got them so enraged for 8 months they want to move? Luckily I contacted my tenant and will be moving forward with a direct relationship from now on so you can't screw this up anymore. Own your part in this. You are running a high volume property management business. If you have 500 homes you manage, maybe scale back a bit so you can provide the type of service you say you do. People will see this and make the decision to stay away from you and protect their interests with another firm. You don't have the business mind to do this high volume work. Stop blaming your homeowners. That's the hand that feeds you. Get your priorities straight, then none of this would happen. read more

The Comana Company - It's been two months since I approved the work request and my tenant still has not had this area patched and painted. - Property Management Near Me - La Mesa, California

I have never had an issue with this company. Upon arrival in the quaint little business on university Avenue, I felt nothing but a family vibe! They are always there to answer questions be professional, and provide top-notch customer service and support. I can't count how many times I've had to call the office and was treated with respect and immediately had my questions answered or needs met. I truly value and respect all of the Comana Company employees as they treat you like family. I would highly recommend renting from this company doing business with them or perhaps even working for them. I can't express enough how great the customer service is. Thank you for bringing that Mom and Pop vibe back and adding value to the community! read more

Quick to respond to maintenance request. Staff is friendly and knowledgeable. Always checking to see if we need anything. Highly recommend.

As a Realtor and landlord, I highly recommend Alex Comana and The Comana Company, Inc. for anyone seeking professional, reliable property management in San Diego. Alex's expertise in local laws, market conditions, and property maintenance ensures owners stay protected and tenants satisfied. His integrity, responsiveness, and depth of industry knowledge make him one of the most trusted property management professionals in San Diego. read more

I recently moved out of state having lived at a property managed by The Comana Company since June of 2016. Pedro, my point of contact responded quickly if there were any issues. I absolutely loved everything about my apartment and highly recommend The Comana Company as they take care of the properties they manage and their tenants. read more

The Comana Company - Property Management Near Me - La Mesa, California

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Ya know how when you have a move out date and it gets closer and closer and you still haven't found a place that suits you? That was me a couple years ago. Every spare minute spent looking at Zillow or Hot Pads or Craigslist and then when ya go look at the pad with an ad that sounds like the one and isn't. So one Saturday morning I saw a new post and I called quickly. Melinda answered and she was so spunky and upbeat and I felt like she was really excited about this rental and from the photos so was I. We dove into the application and collected the necessary proof of and submitted our application. I crossed my fingers because I knew my bfs and my brother's credit was no bueno. Melinda called and asked about it and I did my best to explain. Even though not stellar credit we were able to put a little bit more down for the deposit to make it work. Yay Everything from there on was smooth sailing. The lease process was explained. We conducted the walk thru on a cold rainy January day and then we had our keys. Throughout our stay on the property Melinda made it very easy to communicate though most everything is done on the tenant portal. We had a couple of maintenance requests which were always done professionally and in a timely manner. I was bummed to leave but leave we must to pursue our own dream home. So short story long, I would recommend The Comana Company for Property Management needs or even if you are looking for a rental. They made the process easy. read more

We were very happy with the Comana Company and do recommend them. Carla and all the office staff we worked with were very communicative and tried their best to manage our property. Thank you! read more

I have had a 100 percent positive experience with this property management company (which feels weird to say!!). They recognize that you're human and not just a source of income. Really have appreciated and enjoyed living here so far. read more

If I could give zero stars, I would. Luz Gracia and The Comana Company took over as our property management after our original, competent company left--and everything went downhill fast. Our lease was ending, and we never received any communication from them about renewal--no letter, no email, not even a courtesy call. We had to reach out ourselves just to find out what our options were. Luz told us they needed to do a walk-through before renewing, and then she showed up late. We tried calling and texting--no answer. She finally responded the next day and came by, completely unprepared and unprofessional. She actually asked us how many bedrooms and bathrooms the unit had, what our rent was, and other basic information she absolutely should have had. We reported our first ever maintenance issue--an issue with the washer--and she told us they usually charge for repairs but wouldn't this time. Surprise: they charged us anyway. I left voicemails and texts asking for clarification. She never responded. Not once. There were so many little incidents like this that added up, and they made it impossible to want to stay. We ultimately decided to move only because of how unprofessional and unresponsive she was. The final straw? The move-out walkthrough. She completely no-showed. We called and texted multiple times--no response. We had to escalate and call her boss, and suddenly she calls back claiming she had a flat tire. Right. Total lie. I'm honestly shocked she still has a job. This company is disorganized, unreliable, and borderline negligent. Save yourself the stress and rent from literally anyone else. The worst property management experience we've ever had. read more

Comana has managed our property for over two years now and we hope to continue with them for a long time. Luz Garcia, our property supervisor, is wonderful -- she's been really great to work with. She's highly professional, responsive, and keeps things moving. Work orders get handled quickly, and she always keeps us in the loop with updates. She never let's her personal life disrupt her work (unlike another property manager we had dealt with before) and the tenants really like her too, which says a lot. As we live outside the country, we are particularly reliant on Luz for smooth management of our property -- thank you! Thanks also to Alex for listening to us and adjusting your service according to our needs. Overall, great value for our money and a positive experience! read more

My partner and I recently moved into our place and worked with Luz to help process our applications and introduce us to our new house. Luz is always available and gets back to us quickly if there is ever an issue or problem. She continues to be our point of contact for anything that comes up and is very responsive. Thank you for your help! read more

I need the number for the owner of this company. This a very serious matter. Very disrespectful personnel working for you!!!. Pedro using abusive language on elderly people and women!!! this is unacceptable!! My mother in law is an elderly woman which lives alone. Her refrigerator door comes off when opening it, so she calls Pedro to let him know and he starts yelling and screaming at her telling her it's her fault. Also telling her she's responsible to buy a new fridge. My wife calls Pedro to see what the deal is and he starts going off on her as well screaming at her on the phone. Clicked on her and his response was to stop calling him!! We will be pursuing this further not just because of the refrigerator that this company doesn't want to fix but because of the negligence from the people working here! I will post this all over the place! UPDATE!! Pedro is incompetent! I called Pedro myself to talk about this matter and he started being rude to me! He didn't even come out to check out the refrigerator! He started making false accusations without stopping by to check out read more

The Comana Company - With all due respect! You should practice what you preach! - Property Management Near Me - La Mesa, California

Thank you Monica , this was a fast and easy process. The Comana Company staff is very friendly , I love my new place .

Luz Gracia has been helping my family feel welcomed, she's very friendly, approachable and reasonable with all she does. She ensures we are always taken care when any issue appear. Luz keeps following up to ensure all went well and we are happy every single time. I wish there were more like LUZ. Thank you Comana Company for having such high caliber personel managing your properties. read more

We love our rental but had a couple of minor electrical issues. They were responsive in getting repair people out to the house to address the issues - glad they are handling our rental property ! read more

Luz G. At the Comana Company is probably the best property manager myself and my family have had. She worked with us to get our place when we relocated from LA to San Diego and has been very available any time we needed. Being a renter can feel vulnerable in many different ways. Luz, who consistently addresses questions and concerns every step of the way has really lightened the experience. Feels like home. Thank you! read more

What an exceptional experience with The Comana Company Inc during the rental process of a property! From the very first contact, their team was extremely professional, attentive, and efficient. I especially want to thank Rosa , who provided me with outstanding service, always willing to answer my questions and ensure that the entire process was smooth and hassle-free. read more

Joseph Locke recently took over as a property manager for Comana. We have been thoroughly impressed with the quality of service and value he has provided with change in management. His clear communication makes the experience working with Comana a valuable one. Thank you Mr. Locke, appreciate the service and you going above and beyond. read more

As a tenant, I requested help from The Comana Company regarding a broken garbage disposal, broken ice maker, faulty smoke detectors, and a water spot on ceiling of garage. They rapidly sent out knowledgeable repairmen to repair or replace the items I requested! You're definitely in great hands with The Comana Company managing! Thanks to Luz for all her help and knowledge. She has been amazing! read more

Luz from comana took over this property and this was the best thing that could of happened. She turned things around ASAP. Things got fixed, answered phone calls, follow ups, WOW!! Luz made it seem like we owned this place. Thank you Thank you Thank you YES I will send you clients. read more

I lived in one of their units for over 5 years and it was a great experience, with no major issues. Definitely recommended.

Comana has always been prompt in responding to my repair needs since I moved here. They always leave the call complete and tidy. I'm very pleased with their services. read more

We have been working with Luz at the Comana Company as tenants for a rental property and it has been the best experience. She has made herself so easy to get ahold of, never makes me feel like a burden or annoying when i have a (or 500) questions, we had some minor maintenance issues that needed to be resolved and it worked so quickly. If they needed anything from me it was communicated quickly and precisely so I had no questions on my side. We have been renting for a while and have worked with a wide spectrum of companies, and so far Comana has been one of my favorite. It makes me look forward to the rest of our time renting with them! read more

The best Company they are amazing and especially the best Manager Luis Garcia she is very professional on her job

We wanted to express our sincerest gratitude to Alex Comana, broker/owner of Comana Company. We were impressed with his professionalism in handling and resolving the difficult issues concerning our rental property. Alex took time to communicate with our tenants with numerous emails, and other forms of communication. He made sure all parties involved were agreeable and satisfied with the decisions that were made for our rental property. Thank you, Alex, for your outstanding professional way you handled communicating to both our tenants and to us. We especially appreciated you keeping us informed and updated throughout this process. We highly recommend Comana Company for residential property management. Respectfully, Bruce & Aileen read more

The best property management company I have ever worked with. They are efficient, organized and thorough with every aspect of our management needs. I go on extended vacations with The Comana Company working for me and I never have had a worry. Alex, Carla, Pedro and Luz are the people I work with the most. Very professional and my favorite: on time. Highly recommended. read more

As a brand-new owner of rental properties, I was nervous to manage or select a manager for my units. After meeting a few providers, I decided to use The Comona Company for the job. It has been now over a year since that decision, and I have to say that I am consistently thankful for that selection. I have been impressed with their service from my first meeting with Alex, where he gave individualized feedback for my property, and presented a simple and direct contract, to the day-to-day business needs and dealings with the staff. I appreciate the experience they bring to the table, and the excellent balance they have between handling everything for me but also keeping me "in the know" without much complication. Their service offers great value to my very busy life, and I appreciate the peace of mind of having a partnership with a company I can trust to manage my assets and give me and my tenants A+ customer service. read more

As a property owner of 2 single-family homes, The Comana Company manages for me, I want to extend my sincere gratitude to Alex Comana for the outstanding job he and his staff have done over the last 5 years. Their consistent communication, attention to detail, and accurate bookkeeping has made my rentals worry free. I truley appreciate their professionalism and commitment to doing a great job. And I highly recommend The Comana Company to anyone looking for property management. Thanks again Alex. read more

Quality service i will recommend this company. Happy customer and also kind people.Thank you so much