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San Diego, CA

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Beyond Property Management

3.6 (305 reviews)
Open • 9:00 am - 6:00 pm

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After leaving my unit at Park Mesa Way in clean, undamaged condition, Beyond Property Management sent a "good faith" estimate with over $9,000 in supposed repairs -- including $5,600 for paint and $2,699 for carpet, both of which were not cleaned for me when i took over the lease from previous tenant when moving in. If you rent from this company, document everything -- take videos and photos at move-in and move-out, because their accounting practices can easily cost you hundreds or thousands without evidence. I'm sharing my experience to help others avoid the same stress and unfair treatment. I'll gladly update this review if they resolve this matter fairly, but as of now, my experience has been extremely disappointing and unprofessional.

Jean M.

Ignorant, Unprofessional Behavior, and Unfair Late Fees - Avoid at All Costs! I've been renting a unit managed by Beyond Property Management (BPM) for nearly a year, and my experience has been nothing short of a nightmare. Despite paying rent on time every single month since they took over, I was hit with an unjust $117 late fee due to their complete lack of responsiveness and contradictory information. Here's a timeline of what happened: * July 25th: I texted BPM requesting ACH payment details to pay rent on time. No response. * July 28th: Followed up via text emphasizing the urgency. Still ignored. * July 31st: Called BPM; Laura answered and confirmed it was fine to send a physical check to their Encinitas location. I shipped it via FedEx, but no one was there for the first delivery attempt. * August 1st (Rent Due Date): FedEx tried a second delivery--again, no one there to pick it up. I texted BPM about the two failed attempts and called, leaving a voicemail. No response or callback. * August 4th: A $117 late fee appeared on my account. I called again, left another voicemail, and followed up via text. Ignored once more. * August 7th: Called BPM; Laura answered and said they reviewed my account but decided not to waive the fee. I explained my funds were tied up in the undelivered check, which would take 5-7 business days to return. She emailed saying she'd ask her supervisor Anna to reconsider the late fee but I never heard back. * August 19th: The check finally arrived back; I paid rent immediately and emailed Laura for an update. No response. * August 20th: Forwarded the email thread to business owner Danyel. Ruben called me, rudely interrupting and making up excuses like "We have a fiduciary duty, so it's illegal to reverse the late fee" (which contradicts Laura's earlier offer to reconsider). He was arrogant, unprofessional, and even said, "We're a property management company, we are not going to process physical checks"--directly opposing what Laura told me on July 31st. This isn't just poor service; it's deceptive and discriminatory (I'm South African, and I suspect that played a role). They've also taken on my landlord who has illegally raised rent beyond California limits multiple times, which I reported during the initial inspection. I have all documentation: screenshots of ignored texts, call logs, voicemail records, FedEx proof, and photos of attempted deliveries. BPM ignores tenants until it benefits them, then flips the script with lies and rudeness. Do not trust this company with your property or rental, they'll cost you money and sanity!

Shoddy workmanship.

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1 month ago

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Danyel B.

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2 days ago

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1 month ago

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Danyel B.

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2 months ago

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3 months ago

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3 months ago

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4 months ago

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Danyel B.

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11 months ago

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Danyel B.

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1 year ago

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Danyel B.

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1 year ago

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2 months ago

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1 year ago

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10 months ago

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10 months ago

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Danyel B.

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5 months ago

Moira was kind and she called me back very quickly to answer all of the questions that I had. Thanks Moira!

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Danyel B.

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1 year ago

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1 year ago

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2 years ago

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Danyel B.

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7 months ago

Mark Davidson was very helpful in clarifying service provider activities and pricing bids. This dialog helped in a speedy approval process.

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Danyel B.

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2 years ago

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1 year ago

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8 months ago

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1 year ago

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2 years ago

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2 years ago

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5 months ago

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10 months ago

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2 years ago

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1 year ago

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2 years ago

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4 years ago

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Danyel B.

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1 year ago

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3 years ago

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2 years ago

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2 years ago

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Danyel B.

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2 years ago

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Danyel B.

Thank you, Brittani, we will pass on the kind words to Maria

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2 years ago

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Review Highlights - Beyond Property Management

“Danyel was completely on top of things and full of good advice on how to maximize the value of our home.”

Mentioned in 82 reviews

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Merchant Property Management

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Hi, I am a tenant at one of their Adobe Falls properties. During the process of signing the lease,…read morethe staff was very helpful and informative when reading the particulars of our lease. They were able to answer all my questions effectively and concisely. The neighborhood which I stay in was a peaceful one, and when ever there was an issue with the property then would address it. Overall, I'm having a pleasant experience living in a easy to navigate complex with a Pool and Jacuzzi. Thank you for playing a part in my life. This is my Gf and I's first apartment and we couldn't be happier. Many neighbors have already introduced themselves, and we have already exchanged numbers. I love the community here. I will certainly consider you for future rentals through your management team. Thank You God Bless

I had a very poor experience with Merchant Property Management. It took them 2 weeks to tell me…read morethat I was approved for the apartment. There were two different times that I called the office and the people that I spoke to were seemingly unaware of the information that was on my application, or they hadn't even read it because they were confused and I had to keep explaining the same things to them over and over. I called multiple times after that to try to figure out what was going on and get an update because they were being very vague but implying that I was going to be approved, but nobody would give me a solid update. The reason that it took so long to be approved was because I accidentally provided more than 3 years of rental information and the property management company from over 3 years ago could not be reached. They insisted that we must get in touch with them. Their application requires 3 years of rental history, and they spoke to my property manager at the time, and they actually told her that I was going to be approved a couple of days after I applied. They did not finally get in touch with me until two weeks later. I had already signed at lease elsewhere because I could not sit around and wait two weeks for a response. I did not want to rent from a management company that was ignoring me straight off the bat, that's not a good sign. What makes me really upset is that I just got an email from the website that they required me to make an account with to submit a pet screening telling me that it's going to Auto renew and it's $30 a year per pet. I had to pay $30 per pet to do the screening for the application which is ridiculous. I have never been ask to pay for pet screenings when applying to an apartment in my entire life that requires me to do a pet screening, let alone two separate ones that total $60. I did not realize that I had signed up for a subscription so I'm glad I caught that email otherwise I would have been charged another $60. Look out for that when you apply.

Leasing San Diego Property Management - Property managed

Leasing San Diego Property Management

(25 reviews)

Hillcrest

I moved to San Diego from Ireland for a summer internship, and I must say, finding one of William's…read moreshort-term rentals in Mission Beach was like stumbling upon a hidden gem. The place was utterly delightful--better than discovering a secret garden! William wasn't just an exceptional landlord; he became my guide to this vibrant city. With his help, I quickly got to know the charming neighborhoods, the best spots to savor local cuisine, and all the must-do activities. He truly was my personal San Diego ambassador. If you're planning a visit to San Diego, I wholeheartedly recommend William. I've already shared this fantastic experience with my friends, and I'm confident they'll be just as pleased. With impeccable service, a warm and genuine welcome, and invaluable local insights, you couldn't ask for more. I'd certainly choose Leasing San Diego again without hesitation!

We were introduced to William at Leasing San Diego through a mutual friend and are very grateful we…read morewere. After a flood right before the holidays left our kitchen and bathroom severely damaged and uninhabitable, William stepped in and helped coordinate a complicated renovation during Thanksgiving, Christmas, and New Year's. Not only did he restore the unit, but he also helped upgrade it. The quality of the work--from the tile to the cabinetry--was excellent. We highly recommend William and Leasing San Diego for property management and renovation work.

Simon Sung | Property Management and Real Estate Sales

Simon Sung | Property Management and Real Estate Sales

(59 reviews)

I'm very happy with Simon!!!…read more Renting is stressful and I was looking for a PM that put me at ease. I talked to the references Simon provided, and he soon became my top contender. He offered to be my singular source of contact and to secure a superior quality of renter for my 'home'. He is very experienced and soft spoken but strong armed. I took his recommendations and got the whole house painted, got new carpeting, resurfaced cabinets and pressure washed etc. I had a renter within 2 months of this process. (The only thing is Nobel Real Estate wouldn't lower the 'expenditure without approval' to below $850, so... ) I am really pleased with Simon.

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

KFR Star Realty - Text messages between Crystal

KFR Star Realty

(22 reviews)

North Park

Next to imposible to get a hold of anyone in the office. As a company they should work on their…read morecommunication skills. Provided them with more than 30 days move out notice, was not offered or provided move out inspection, was told they would give me move out list which I never received. After moving out they sent me a letter that was typed up by them with move out charges that were excessive. Did not provide any itemized receipts for charges. Have attempted to contact them on several occasions to get this resolved and have gotten no response back whatsoever since moving out in April 2024. Be cautious if renting from this property management company as they dont act according to tenant rights and blatantly disregard CA tenant civil codes.

Just had the worst experience with this property management. If I could do 0 stars I would. I…read moreapplied for one of the listings on Monday the 14th. I saw the listing on Friday with Crystal Alarid, who was 15 minutes late and had no clue where the listing was. I literally helped her find it because I already drove by a couple times. This was the best spot for my living situation so I really wanted to go for it. She told me on Friday she will message me by Monday Or Tuesday to let me know any updates. She said I could be moved in by the end of next week which was perfect. Monday comes around no response so I message her around 2. Then she replies at 7 that she will have an update the next afternoon. Next afternoon comes No response. I then texted her at 4 and texted about the update. No response. So I then said just call me whenever you get a chance. So now today is Wednesday 7/23 and still no response. It's so frustrating because I told her I wanted to move on Thursday. To me it feels like I'm being purposely ignored by her and she doesn't know how to communicate. I then went straight to the office and they helped me contact her, she finally texted the office staff. She said Josh was supposed to call me? The office staff then called Josh for him to let me know that the listing is given to someone else already. How does that make sense, I literally was the first person to see the listing, I applied 10 days ago for the spot. Literally just wasted my time. How can someone be so busy not to make a text. Even after I payed for my application and everything. Like if this job is too stressful for Crystal or your work load is too much for her then she should be retrained or hire more people. Can't even get a text back.

Beyond Property Management - propertymgmt - Updated October 2026

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