Phenomenal experience over an almost ten-year period. We had lived in Countywide's Village Terrace…read moreproperty (on Vandever) since late 2016. Derik (on-site property manager) was fantastic to work with, and when things went wrong - which they inevitably do at ANY property - he and Bill (owner) were on it like white on rice. Communication was great throughout, rent was competitive, and Bill/Derik were attentive to the needs of the ~40 unit community for both specific issues and big-picture concerns. The apartment itself wasn't the flashiest (ex. no dishwasher), but it had a good layout and it was well-cared for by the owners. We were more than satisfied with what it did have. I held off on this review until check-out was completed just in case it was a disaster. It was anything but! It could not have gone better and our deposit refund was also an extremely positive experience. Countywide's approach is exactly how a property SHOULD be managed. After 9 years, we only left because we needed to move closer to my newly-disabled father to help him and my mom in Poway. Otherwise, we would have stayed put. Even then, we were hesitant to leave; great management is hard to find (thankfully, the last two months at our new place have shown us our careful searching paid off and we've lucked out again, this time with a private owner). If we need to move again, I will check Countywide's website for managed properties first before starting a wider search. Make an effort to respect the unit, the community, and the management and you will get so much out of living at Village Terrace or a sister property of theirs! We did!

Not speaking for everyone but property management where we rented in El Cajon was very…read moreunprofessional. He often spoke about details of other tenants that were uncomfortable, up and to including details of their eviction and how many people were in the first unit. He is very passive aggressive and was mad when we moved out. He stated that the apartment that we moved in to, at $2,095, after paying nearly $2,400 for a 2 bed, 1 bath, over the course of 3 years, would be rented out for even more after we referred someone to move in. There is no insulation and it will be very hot in the summer, and cold in the winter, which will rack up your SDGE bill, surely. Upon completing a pre move inspection, I asked the gentleman what kind of deduction that we'd be looking at, and asked if it would be a lot and pointed to the routine maintenance requests. He smiled angrily and asked "what's a lot for you?" It was a $2,000 deposit and we spent $250 on a professional cleaning service. There was only normal ware and tear after 3 years of living in a place that was flooded with spiders and crickets and baseboards that I personally had to clean upon move in and they were satisfied with charging an additional $250 for what they felt was justified. We didn't even fight it. We were so sick of the property and the lack of up keep and the fact that so many maintenance requests were ignored. The yard was great. Having our first child there was amazing. The bathroom didn't even have an outlet for electricity until we requested. The bathtub will eventually fall in to the ground because they refused to fix the issue with the flooring. There's still chalk drawings on the fence (hope that kid is thriving in life). The gutter is still broken. I'm not going to name our maintenance person, but he would personally speak poorly about the management and companies lack there of to properly assess and fix problems. We assume they fired him for being transparent with tenants. After threatening a rent increase, they listed this unit for less than $200 than we were paying. Countywide, do better. The owner of the unit is genuinely nice, but you represent him poorly and I will never rent from your company again. My friends and family know but you need to fix the problem and get rid of the guy. Did I mention that he emailed my wife and I and asked for a bribe on our deposit return speed if we left a 5 star Yelp review? Hand to God that this is the truth. Thanks again!

We have enjoyed the PROFESSIONAL property management services of SDPPM since 2004. They managed a…read moretownhouse located near the UCSD campus. Mr. Boehn and his associattes took care of everything, from doing some needed upgrades to bring the townhouse condition up to date, to screening for tenants, to collecting rents, paying HOA, etc. and a monthly simple statement sent electronically to us without ever missing a beat. Having worked with other property managers in CA, SDPPM is the gold standard. SDPPM is probably one of the few managers that have gone electronically, but secure, saving on paper and postage and waiting for owner distribution. Finally, Mr. Boehn helped us sell the townhouse and, again, he was our advocate and took care of everything accordingly. He was accessable to us throughout the selling process, including weekends and evenings. All in all, SEPPM is comprehensive in its services, law compliant, and a pleasure to work with.

I rented a condo through SDPPM for over 8 years and have nothing but good things to say about them…read more I primarily worked with Michael Stone as my property manager. He was always very professional, responsive, and timely with any action needed. The lease, rental process, and exit process was all very smooth and had no issues. I also had no issue receiving my almost full deposit back (I was only charged a small fee for a plumbing visit that was truly my fault). I would definitely rent from them again.

Amazing company I have been their tenant in the past and…read morethey are the best They are always kind and clear about what they can or cannot do and always have the best interests of the tenants and the owners I

Tiffany and the team at Thomas Realtors are excellent. Friendly, professional, quick to…read morerespond...what more can you ask for? I also loved my apartment and thought that the rent was reasonable. I couldn't have asked for a better property management company for my first apartment in San Diego. I was honestly bummed when I had to move because I enjoyed working with them so much. When I decide to move again, I will 100% go back to Tiffany to see what she has to offer! Highly recommend - two thumbs up!

I've only had to deal with a few property management companies over the years but Advent stands out…read moreas an organized and responsive team. Their online portal is easy to work with and makes it simple to report any maintenance issues. As well as having the portal, their team is quick to respond to any concerns you may have whether it is through email, phone call or even text. They're very hands off which I actually love in a property management company. If they need to enter, they give you plenty of notice so you can make sure you're home. Thank you Advent!

11 Years as Tenants, and This Is How We're Treated?…read more After 11 years of renting through this property management company, I can honestly say our experience, particularly with Craig, has been extremely disappointing. His lack of professionalism and communication has been disappointing. When we first moved into the townhome, it was far from the condition we expected. It needed painting, the bathtub had what appeared to be cleaning acid residue that we had to thoroughly clean, and there were broken blinds and other issues. Bianca, who managed the property at the time, was wonderful--nice, attentive and professional. She told us certain things would be addressed, but many never were. When Craig took over, his first communication announced that Bianca was no longer with the company and that our rent was increasing. I understand rent increases happen, but the way it was communicated felt cold and abrupt. We were simply tenants honoring our agreement and had nothing to do with management's previous decisions. We requested that the broken blinds be replaced and were told they supposedly no longer carried that size. We also requested that the townhome be repainted after years of wear. The walls had scuffs, scratches and nail holes, and the baseboards were already scratched from previous tenants. Those requests were denied. We also had ongoing window problems. We were told only a few could be repaired at a time. Eventually, we became hesitant to open some windows, and my husband often fixed things himself. After 11 years, we finally moved out. We were never late on rent and genuinely took care of the property. During a walkthrough, Craig pointed out that the bathroom vent, window sills and some blinds were dirty. I had no problem acknowledging that some areas needed additional cleaning, and we were willing to address them. What I questioned was why we were being expected to clean broken blinds that had already been broken when we moved in. Shouldn't those have been replaced before advertising it to new tenants? My point was simple: Why are tenants expected to return a property in better condition than the condition in which it was originally provided to them? We made an effort to leave the townhome clean, including thoroughly cleaning the bathtubs, which were not even properly clean when we first moved in. What made the situation worse was Craig's attitude. When I tried to explain our side, he spoke over me. When my brother and sister-in-law respectfully added their concerns, Craig simply walked away. Apparently, hearing a tenant's perspective was too much to ask. After 11 YEARS of paying rent on time and taking care of the property, we weren't expecting special treatment. We expected basic courtesy and professionalism. Management left us with broken blinds, damaged paint, scratched baseboards and window issues for years, yet suddenly pointed out every imperfection when we moved out. The double standard is hard to overlook. Why we stayed for 11 years: the rent was considerably lower than other options, so we made the best of the situation while saving to purchase our own home. We eventually accomplished that and moved on. Staying did not mean we were happy with the management; it was a financial decision that worked for our family. Since moving out, the lack of communication has continued. We understand California law allows 21 days for the return of a security deposit. My husband contacted Craig by both text and email asking for an update and received no response after several days. Regardless of the deadline, acknowledging a reasonable question from former tenants is basic professionalism. Craig, I've noticed that you tend to respond to negative reviews by defending your actions rather than addressing the concerns raised. But one thing is clear: you have nothing negative to say about us as tenants. We paid our rent, respected the property and fulfilled our responsibilities for 11 years. Shifting the focus onto us does not change what we experienced. I'll leave you with your own words: "Accuracy and first impressions are everything." I couldn't agree more. The first impression you made on us and the experience you left us with speak for themselves. A word of caution to property owners: being a good property manager is about more than screening tenants, filling vacancies and collecting rent. How you treat the people living in the properties you manage matters too. Tenants deserve to feel respected, heard and comfortable communicating with the person managing their home. Unfortunately, that was not our experience. You can be good at the business side and still fall short on the human side. I would highly discourage property owners from hiring this company to represent them, specifically Craig.

I have been living in a house in Ocean Beach, SD through this company for over a year now. They've…read morebeen wonderful to us and I would recommend them to anyone looking to find a home! My boyfriend and I live next to a house that was being renovated and the company and construction workers even did their best to work around my work and sleep schedules in full respect and honestly that is amazing. If you are looking to move, give them a call or their website a look!

Worked on their properties for a little over a year. WORST YEAR OF MY LIFE! Marco Vartanian cares…read morefor no one but himself and his image. Ignores serious dangerous threats from tenants, violates employee labor laws & absolutely should not be responsible for anyones assets. If you're an owner looking for a company to help with your property, steer far & clear from Sullivan Property Management (formerly Integrity Plus). Their lack of care for the safety of their employees & tenants landed me in the hospital on more than one occasion. Worst management company I've ever encountered.

I was a tenant in a property managed by riviera property management and I want to say that they…read morewere always timely, polite, and reasonable. Every maintenance request was addressed very swiftly. They were always welcoming in their physical office and they were also kind.

I was a renter for years in PB. Diane Schmoldt is fantastic-super professional and kind also…read more Really appreciated her help and service while I was a tenant. She made sure repairs were fast, she helped me when I was in a rough spot personally and was just super professional and authentic overall.

I had the best experience with Xila Property Management, I would have stayed in their building if…read morewe didn't need more space. Having had subpar experiences with several different management companies in San Diego, Xila was extremely refreshing. Roxanne was very responsive and the maintenance team is unmatched. If I made a service call early in the morning it was likely someone would swing by that day or at the very least the next afternoon. Everyone on the Xila team was personable and professional--always treated me like family. It is also worth mentioning most of the tenants I met had been with Xila for years and had no plans on leaving. I recommend Xila highly and miss having them as our property management!

I appreciate the response. Since you are offering explanations I've been wondering…read more.. 1. Why did designated parking spaces disappear for one business while others received additional spaces? 2. Why is there no heating/cooling after 5pm on weekdays and all day Saturday? 3. Why is there no hot water (or warm) in the building, isn't that a safety issue? 4. Why are there locks on doors entering restrooms? 5. Why are the mops used to clean the restrooms grey and dirty looking? And cleaning supplies seem non existent. 6. Why is there a lock on the trash?

I've been on my apartment search for the past few months hoping to find something south of La Jolla…read moreand away from the bustling night scene. Nicole was an absolute delight to work with from the beginning to end. She is extremely knowledgeable about the area she manages and went above and beyond to help me navigate the entire application process until the final steps of signing my lease agreement. Thank you Three Guys Properties for the ease and the tools you provide your team with to help ease this process for clients. Reminders and updates were sent so I was prepared on where I stood in the process. Thank you Nicole for creating an enjoyable experience for my first apartment on my own! -Lucy N

Soo, don't leave a review before you're done with business. Celso thought it was appropriate to…read moremention my last review and his frustration with it and no further conversation to address my complaints. He just wanted to make sure we knew he was mad about it.