Only went to the ice cream window, not even the main place, so this review is seriously limited. The ice cream was good, small flavor selection, but it was all good. I got ginger, my wife got a no-sugar added one and they were super tasty. It could use more outdoor seating though. read more

Our family has been going to the Candy mansion for over 50 years the quality has always been excellent. I just visited and bought some chocolate pops and they tasted like Hershey chocolate. Gritty, no flavor. The quality has gone way down they used to be so creamy and smooth, so good. Spent good money too. read more

My visit to Hebert Candy mansion is solely on visiting Santa. It's an effective way for Hebert Candies to get families through the door. It was a huge turnout since Santa's visit is free. I was pretty surprised to see that both Santa and Ms. Clause was pretty good production imo--rather then your cheap Santa suit look and feel. We arrived as soon as the event started at 12pm and the line was already out the door. To give you an idea, it takes about 40 minutes in total if you're starting by the door. Those who visit, the line can get long so dress warm. The line does extend to the outside--but once you get inside, it's warm. After pictures with the Clauses, you're more than welcome to shop in their shop. They got a large variety of chocolate, and have the "fancier" chocolate on display. They also do serve ice cream on site. Plenty of parking and they also don't seem to mind you parking on the lawn in front of the building if you need to. Cheers and Happy Holidays. read more

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Go to events at the candy mansion multiple times a year. Always a fun experience. That being said, I bought the New rice crisp chocolate bars this past weekend. I love crisp chocolate bars. But this bar, the crisp, is non existent. Herbert's, you need to add more crisps to your new chocolate crisp bars. read more

Hebert Candies - Crisp bar, with one or two actual crisps in it. - Candy Stores Near Me - Shrewsbury, Massachusetts

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I ordered from here for a family function. I was going to place a larger corporate order but decided not to after I dealt with this company and their lack of professionalism. I placed an order for 3 boxes. Two were delivered and one was never received, even after 7 days. I contacted the company; they were very unprofessional. They responded to each of my inquiries by stating my package was already shipped out. I have reached out to UPS and USPS and filed complaints with both companies regarding my package, which they claim was never received. I wouldn't recommend ordering anything from here. read more

Like your chocolate waxy? Come on down. Poor quality but they do have a very noble legacy of community support. Always had good service and the price is fair. The building is super cool. Good place to get a lot of stuff for holiday giving to people like coworkers or business acquaintances read more

I'm rating their events more so than their chocolate. I've never really cared for their chocolate for as long as I've been going here (my whole life). But I love coming here to see Santa, the Easter Bunny, and now, Anna & Elsa with my daughter. I love that they had the opportunity to meet The Grinch this holiday season, too, even though we didn't get to attend. The workers are always nice and the characters they hire are great with kids. I'm looking forward to coming back every year! read more

I recently was going to purchased the large Hebert Candies bars and some other product at your store and was disappointed to find that although the price remained the same, the ounces had decreased from 3.5 to 3.25 for some of the bars. I put all the product I was going to purchase back. This feels like a sneaky way to charge customers the same amount for less product. I wasn't sure if the other things in my basket were sneakily charged more for whatever reason. I expect transparency and fairness in pricing, and this discrepancy is unacceptable. Sad to say I have been a loyal customer here ever since I was little. Hebert Candies has changed so much, and I can confidently say for the worse. read more

Candy is very good and service is great the whole shop is very clean and displays are thoughtfully done

A wide variety of options, fun space to shop around in and view the chocolate being made. They also host a lot of events for kids like photos with the Easter Bunny or Santa etc read more

I stumbled upon this old favorite candy store while visiting family the other day. Walking in the door, I felt like a kid again. I had to look at everything and remember old favorites like the chocolate bark, the strawberry string licorice and their famous fudge. We got some chocolate bars and I got a few chocolate lobster pops. The place was all decked out for Halloween. Wish we could have seen the chocolate factory in operation but it was Sunday. The staff are pleasant but not overly friendly. They were young so maybe they are tired of people who remember Hebert' s from their childhood. read more

Hebert Candies - Candy Stores Near Me - Shrewsbury, Massachusetts

I was not impressed with the chocolate but I did enjoy the retail establishment and thought the staff was extremely friendly and helpful!

Formally known as Hebert Candy mansion this place has always been a favorite of mine. I especially love coming here whether it's Valentine's Day the Halloween season or Christmas. This is such a beautiful building and I love the viewing area where you can see people making the chocolates and different candies. They always decorate the store so nicely for each holiday and the ice cream is always really good and reasonably priced. The staff are very friendly and are happy to answer any questions. I definitely recommend coming here when they do. The car shows as well because it's a fun free little event where you can just hang out. Look at some really nice old cars and just have a nice date night or a day with your kids. Personally, Halloween is my favorite time to come here because of all the different Halloween themed candies they get in and the decorations. But overall, it's a great place to come to anytime of the year. read more

I had no idea this place existed! I was researching things to do around Worcester for kids to make a short day trip a little more worth while. I found it, saw the day we were in town they were having a Halloween party and I was in! it was $10 with a canned good or $13. This price got us a felt Halloween trick or treat bag (kids got to choose out of four designs), free popcorn, 2 edible art activities, 20% discount on ice cream, a full size boo bar and a few stations where the kids could trick or treat. It has a great concept but the staff were not overly enthused (they were nice but needed more excitement! Be more interactive with the kids.) There are so many candy options here! I didn't know what to get. I thought they were decently priced (except the truffle bar was $24.95/lb!) There was seasonal fudge flavors, all different shaped pops, contests and free samples. Only other thing I would have liked to see is an official ice cream topping worker to monitor the cleanliness of the open toppings- I was worried as I saw many young kids who were very tempted and some got too close to touching! I am sure it happens. read more

Hebert Candies - Candy shish-ka-bob making! - Candy Stores Near Me - Shrewsbury, Massachusetts

Always stop here when in the area and sometimes go out of the way for a visit. Best white chocolates, consistent, packaged very well and always fresh made in stock. read more

This review is only for the ice cream portion as I've only eaten and went to the ice cream bar so the review will reflect that. The staff they have working Hebert's ice cream bar are very friendly and personable. They let you sample the ice cream and explain the whole ice cream bar process to you it's really nice. The ice cream bar has soo many toppings, I would advise if you have any food allergies you take caution because there could be a chance of cross contamination with other toppings. The toppings bar is SELF SERVE so one can never be too careful. Ample seating around and the decor is very cute. If you're just wanting to go on an ice cream date I would suggest this. It's nice for kids too. read more

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I used to live in the Worcester area and the Hebert Candy Mansion on Route 20 was a frequent stop, especially when we had out of town visitors. The minute you walk in, the intoxicating smell of chocolate hits you. All sorts of chocolates everywhere you look -bars, pops, by the pound, by the gift box -on and on. Visually it's a real feast, and if you have any little ones with you, well be prepared to see their little eyes bug out. They also have an ice cream counter and a "sundae bar", which got me thinking today (always a dangerous thing). We have become so inundated with froyo joints on every street corner with their interchangeable "toppings bar" that I had forgotten that once upon a time, these topping bars were unheard of. But now that I think back to my years in Worcester, it seems to me that Hebert's may have had one of the very first toppings bar I ever saw, back in the very late 1970's or early 1980's. It was a sensation back then. Today its commonplace. Anyway, if you're ever on Route 20 eastbound in Shrewsbury, put on your right blinker, pull into the mansion, and let out your inner child. Or at least your adult chocoholic. This place is a treasure........ read more

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Phenomenal candy and services! Would highly recommend. If you're in the area stop in for great service and experience.

What a fun mansion of sugar! If you haven't gone...go. They have a wonderful ice cream bar and lots of amazing candies, choc, and a little gift shop room. Going during a holiday is a nice treat too since you can get specialty candies to give to the little ones as gifts. Easter is coming! read more

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Overall a great old fashioned place to go and get some excellent sweets. Known for their chocolate but delicious ice cream and many candies are awesome too. read more

Don't be fooled into thinking the Hebert's Candy Mansion in Shrewsbury is the real thing, it's not. Hebert sold it years ago and this place isn't run by the Hebert family and doesn't have the original Hebert recipe. Colonial candies in Bolton MA is the original and the best and is run by the Heberts. Go there instead. read more

Although this place is cute I have to admit I was a little underwhelmed. As I entered the store nobody greeted me nor at any point asked if I needed any help finding anything. And the store wasn't playing any music so you just quietly walk though the place with the floors creaking and nobody greeting you lol however their chocolate Easter bunnies were absolutely beautiful and their was quite the variety of filled chocolates and eggs for Easter as well. The displays of premade Easter baskets and chocolates really was beautiful. They also offer a ice cream buffet which looks fun but it was too cold today for me to indulge in ice cream. I wouldn't make a special trip for this place but would stop if I was already in the area read more

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I have to begin with a little bit of schtick... I'm convinced Herbert Candies is the best candies in the area... but I'm not from the area. That matters for me for specific items in the store. When I walked in, I immediately suffered sensory overload from the wonderful smells, especially since, with Autumn approaching, the Halloween candy is starting to come out. My enthusiasm waned slightly as I wandered through certain sections of the store. I thought certain items were very much high-profit items, such as gumdrops and peanut brittle. I've made peanut brittle, so I know how easy it is to make a halfway decent brittle, but to be fair, I didn't sample theirs. I was uncertain about the chocolate. The variety is impressive, but to me, the price was not. I have a favorite spot to buy chocolate in New York, and many of their items - chocolate, fudge, truffles - are significantly less. But I also knew I needed to sample it before making a judgment. My absolute favorite thing at Herbert is their taffy. For me, taffy is an occasional treat when I visit a shop along the coast. Their taffy is the same price. The pieces are slightly smaller (meaning I can have more pieces without feeling guilty), the flavors are varied and intense, and it is very fresh. It will be difficult for me to ever buy taffy anyplace else after this. I was worried I wouldn't be able to make a fair judgment on their chocolate, but 2 nice things occurred. The first was the lady behind the counter showed me samples of their featured chocolate of the month, a chocolate-covered caramel. Then she pointed me to their end-of-season clearance table in the back, which featured several of their summer lines of chocolates at SEVENTY FIVE PERCENT OFF (can you tell I'm a little excited now?). So of course I bought a box of their Geneva Dark Chocolate. These are smaller pieces of solid dark chocolate. They are also incredibly rich. Herein lies my predicament... my favorite store in NY sells dark chocolates for about half the price, but slightly less quality. So for me, I will have to decide whether I want to satisfy my wallet, or my palate. Or, I can satisfy them both by patronizing both stores. read more

Way back when I lived in the local area, this was always one of my favorite places to stop and enjoy some ice cream. This place was a must on my return to the area. I entered the building, and the aroma of chocolate hit me. Just like I'd remembered from all those years ago. The place was meticulously decorated for Halloween, and they had their chocolate bags and bars and candies and other assorted items spread around the place. I meandered around with a basket, and picked up assorted chocolate bars. As I walked up to the register, the guy greeted me, and thanked me for my patronage. I rambled on about my visiting after a long absence, and another customer piped in and said she was also returning for a visit after moving to New Jersey. My items rang up, and the end total was about fifty dollars. Wow. Little stuff adds up quick! Totally worth it though. Grand memories have happened here. The place is beautiful, inside and out. If your in this area, stop in, and treat yourself to a gem. Have a great ice cream sundae, and buy some delicious chocolate bars. read more

Hebert Candies - The Mansion - Candy Stores Near Me - Shrewsbury, Massachusetts

I have been coming here since I was a kid, and now I have a great time bringing my kids here. We usually come for the ice cream, which is terrific. However, the chocolate is so good that we usually end up buying some of that as well. read more

Had such a build up of this place in my mind from things I had heard over the years... so off we went with the boys for some candy... The place is big from the Outside but is literally just a few little rooms.. They have lots of options and a counter of "Better" Chocolates & the back room is clearly the Kids room with some gifts... they also had Ice Cream (and there were people sitting out front on the grass eating some as well) Bought some taffy, some Peanut Brittle (the BFs Fave and OMG HE LOVED IT) and just some other little things here & there... Went back this weekend to get more brittle & they were out & I was told they only make it when they run out (well you are out & just told me you dont know when you are making it again - so not sure if that is answer rings true)... EIther way I will probably go back again when at the BFs house to try to find more brittle but otherwise not for much else.. We have been going to the Wayside Country Store for the penny candy selection (just that their brittle doesnt measure up!) read more

Stopped in and was totally surprised at all the wonderful and delicious things!!! Reasonably priced too! Kicking myself for not having done it sooner... Bought a bunch of chocolate and candies... sooooo good! Friendly, helpful staff. Will definitely be back again! read more

I love heberts! I've been coming here since I was a kid. There aren't many candy stores like this around and it's nice to have this place nearby. It's great for kids, I used to have birthday parties here I don't know if they still do though. The staff is usually very friendly. One time we had a problem with a seemingly new employee who gave us the wrong flavor ice cream and then didn't have enough of the right flavor to make a medium, she got very nervous and ran for the manager, she probably could've handled it better but when the manager stepped in she was very kind and helpful. Other than this one incident I've never had anything bad to say about this place. It's worth a stop. read more

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Friend of mine who lives near the Herbert Candy mansion just sent me a box of their chocolates. I was a big fan of their almond Geneva's as a kid. I have to say I was disappointed. These do not taste the same as they used to. I saw here that the Herberts sold it years ago and this isn't the same recipe. It's not. This chocolate has that wax like taste that you get in lower quality chocolates. Too bad, it really was something special but apparently going to a lesser quality product saves them money? Oh well. read more

This is a very unique candy store. Old building with lots of charm. Friendly staff. Mostly chocolate items with a range of prices. Their chocolate is delicious. Growing up in central MA, Heberts has always been a treat and staple. Stopped in tonight to pick up a box of chocolates for Thanksgiving. Plenty to pick from. They also offer ice cream as well. Seems like they host kids birthday parties, too. Plenty of parking and they take cash and credit. Go check it out! Lots to pick from! read more

We pulled up as they were closing on Saturday. It was 5;01. The staff saw us standing outside and opened up for us since they just closed. They were very nice and pleasant. They were very patient as we shopped and didn't rush us at all. This store is sentimental to my family as my father who passed away would head here on every trip to Massachusetts or Maine. Thank you for letting us continue our traditions!! read more

This is solely a review of the ice cream window: There was no one here when we arrived, customers nor employees. After about 5 minutes someone came to the window. My daughter ordered a banana split, a classic sundae and my husband and I ordered one of their custom sundaes, Chunky Monkey, I believe it was named, to share. It was de to share. Eventually we were told they thought they were out of bananas, but fortunately they found one. Then they were out of 2 of the 3 toppings my daughter had chosen. Our sundae was described as banana ice cream, walnuts, peanut butter fudge and whipped cream. Once we finally received our sundaes, it took about 15 minutes and we were the only ones there, we were told we were not allowed to sit inside (it was an unseasonably chilly summer night). So we wrapped in blankets and dug in. What s disappointment! The ice crew was crystallized and could have been any flavor. The "peanut butter fudge" was a small square of fudge, not a liquid topping! How is it a sundae with no liquid topping?!? We all left over half of our sundaes (unheard of!) because they were just that bad. read more

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Herbert's Candies (or the Hebert Candy Mansion as my family calls it) has been a tradition for my family every year at Easter. We always go, say hi to the easter bunny, grab a free chocolate bar and buy a couple of our favorite sweets. It always smells heavenly inside and there's always a great assortment of chocolate to choose from. I recommend the chocolate nonpareils! read more

Beautiful, delicious chocolate. Reasonable prices. A huge variety. It's worth the trip. read more

Hebert Candies - Huge variety - Candy Stores Near Me - Shrewsbury, Massachusetts

What an inept group of workers at this place! The candy is way over priced and the man ringing up the sale read the "amount in pounds" upside down so I was over charged. Two small chocolate bunnies and a half a Pound of candy wasn't worth half of what I paid. Then it took forever for them to figure it out. Won't return. Hershey bars are better than this. read more

Hebert Candies Just walking into this place will put anyone in a good mood, it just smells so wonderful. I try and go a couple times a year to get a special sweet my husband just loves - chocolate covered cherries which you can get in milk and/or dark chocolate. I get him both, a treat he deserves and loves. I love going and just checking out all the different displays and types of candy which is plentiful!! No matter what Holiday it is, the place is dazzling. They also have the area you can get ice cream which is always a nice, delicious treat for everyone. The place Is a little on the expensive side, but you get what you pay for and this place Is soooo darn worth every penny.... read more

Mmmmmm ... Chocolate! Love the toffee here! Great gifts selections and excellent staff. Kids seem to love the icecream as well. They had a car day here once and I WON THE HOOLA HOOP CONTEST! My son was very impressed that Mom could actually beat out all those little kids ... hee hee ... felt bad but really good, I have to admit! read more

Took the kids to the Candy Mansion. Candy and ice cream sundaes. I think I'm up for 'dad of the year' now.

Love Hebert's! They have the oldies car show every Thursday in the summer, build your own sundae which you just don't see anywhere anymore. They also give tours of the factory for free. They show you how the chocolate is made, packaged, and stored (very I Love Lucy). The main staircase is always decorated so nicely around the holidays. You can see Santa and the Easter Bunny for free. They used to build a haunted house and a kid friendly "haunted" house for Halloween, I'm not sure if they still do that. Their gifts and candy are great too. They also distribute their candy to other stores under a different name as the "store brand". And every time you walk in the smell is fantastic! I will say it may be slightly pricey, but I don't mind spending the extra if it means keeping a small town icon in business for years to come. read more

I have never been at Hebert Candies store, so honestly I have no idea about their ice creams or services, but I do know their milk chocolates very well!! I buy them from Marshall or Burlington every Christmas season!! It is like my chocolate time, and I always look for them at this season!! They have a nice packaging, with cute pictures. Their chocolate is very delicious. Humm... It's smell is something else!! I had never looked it's brand, and I saw it!! I like simple milk chocolate bars, and they are good at it! It is not heavy to stop you eating all packet, so try to share with someone to not eat all of it. I may will never be at Hebert Candies, but I will always keep to look for their chocolates at malls. read more