Always go above & beyond. The Fenway breakfast sandwich is second to none! The fireplace is cozy in winter - really lovely.

Tucked away in North Andover with street and dedicated parking, this is a cute donuts and coffee shop. They have the best donuts and muffins by far. Not too sweet, more on the cake like texture. They have numerous flavours to choose from that makes a for a perfect snack. This is a crowd favourite at work, especially for those long meetings and workshops. Service is fast and nice. I got 6 muffins and a dozen donuts for around $50. read more

Heav'nly Donuts - Donuts Near Me - North Andover, Massachusetts

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Everything about this location is 10/10. The staff is so nice and always deliver that one step above to make your day! I love how the decorate for the holidays- spring might be my favorite with the painted flowers. I love getting the ice teas all flavors and I do try and get the drink specials always because they are Different things I normally would try! Blueberry cake donut is really the Reason for the trips here - they are everything to me. Make my wedding caking read more

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Spent 34 dollars to only receive both my sandwich's without cheese though they asked and still didn't put it on them on top of being charged for a extra chai when I only asked for one of them just make sure to double check your order and purchase read more

Heav'nly Donuts - Donuts Near Me - North Andover, Massachusetts

This is such a wonderful place to stop in for coffee, fresh baked donuts (which is such a rarity nowadays) and incredible breakfast sandwiches with very reasonable prices. The staff is as helpful and friendly as one could ever ask for! read more

By far the best doughnuts in town. Definitely the place to go for breakfast pastries.

Another one who as much as I love breakfast foods I can't warm up to. Not a fan of their eggs for starters. Tried a croissant and it was like their rolls (which I don't like either). And the specialty donut shops out do them in donuts any day. The real pitfall? Their ice tea....I don't know what the flavor is but just yuk. Edible? Yes. Go to? Not by a long shot. read more

A great selection of coffees. Bagels are average. Staff is average. Cleanliness is average. Just an average coffee shop. Not great not bad either just middle of the road. read more

Just an ordinary coffee and donut place . I haven't had a bad experience there and can't rate the ambiance since I have only run in and out . read more

I love coming here whenever I visit my dad in North Andover. Heav'nly Donuts has that small town New England charm with a great selection of hot and iced coffee flavors and great food at good prices. Unlike some larger coffee chains, their flavored coffee is actually tastes good without being too sweet or bitter. They also have great espresso beverages, which seems to be a rarity for places that mainly serve drip coffee. Their donuts are great - blueberry cake is my favorite - but they also have a good selection of breakfast and lunch items too. For breakfast I live to get a bacon, egg, and cheese sandwich on a bagel, and for lunch I like the tuna sandwich. Of course you can't go wrong with the donuts and other baked goods. The staff are friendly and work quickly. They do a good job trying to help as many customers at a time as possible when there's a line. Heav'nly Donuts is definitely one of the things I miss most about being in the Merrimack Valley area. read more

Heav'nly Donuts - Donuts Near Me - North Andover, Massachusetts

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Went in yesterday afternoon for the first time and the woman behind the counter couldn't have been more amazing. She was so sweet and helpful. I went home with the glaze and chocolate glaze. They were delicious. Thank you again! Definitely coming back to try the coffee selection. read more

Heav'nly Donuts - a person holding a bag of donuts - Donuts Near Me - North Andover, Massachusetts

Customer service was amazing! Quick service with lots of great options for food. I got the breakfast wrap it was amazing. Also got the smoothie orange creamsicle. Fire! Good price as well. Go visit! read more

Very cute, local feel. My daughters and I love to pop in for a donut when walking downtown. Highly recommend Twixx iced coffee. My girls say the strawberry frosted is the "best ever". Only reason we didn't give five stars is the donut holes dont come close to Dunkins munckins read more

I didn't think it could get any worse. It did. They forgot my order and asked me 4 times to repeat it after inputting it wrong. Bacon egg and cheese on a crossoint and sausage egg and cheese on an English muffin. Apparently this was too hard. Also...look at this pathetic egg. All bread and no cheese and I was still charged for cheese read more

Heav'nly Donuts - an egg and bacon sandwich - Donuts Near Me - North Andover, Massachusetts

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I've known what you've been doing for years! Next stop your place! Leave the tip money alone! It's for your workers!! read more

Heav'nly Donuts - Donuts Near Me - North Andover, Massachusetts

While traveling for work I discovered this amazing place. For most of Fall 2018 I visited almost daily to sample a different flavor of coffee. I was never disappointed. Ditto for the donuts! I've been all over the country and I've never had better. They also sell Portuguese muffins, something unique to the New England area. I'm going to miss New England, and one of the things I will miss the most will be this little coffee and donut shop in North Andover. If you're in the area, don't miss out on this gem of a place. read more

They really try and the customer service is superb. However, the doughnuts are heavy and greasy - stick with the coffee which is fresh and excellent. Be ware, like virtually all coffee shops, they out way too much milk, cream, and sweeteners even when you ask for a little bit which, on their behalf, is difficult to quantify read more

I made an account just to write this review. I ordered food online because I had places to be today. I sat inside for about 40 minutes before I said something because I understand they are busy, but the lack of awareness was pretty bad. There was an EMT in there that had been waiting for an hour and a half for donuts!!! I had been here before and it was mid especially the coffee. I decided to give it another chance since I live close, but oh my god. Everyone in there was waiting for we for their food and I'm pretty sure the fire dept shoudlve shown up because they were way over occupancy with how many people were waiting for food. The worst part is when I stood in the 25 minute line to to get to the front to tell them that my food was missing, the lady at the cashier told me how busy and backed up they were. She asks for the name on the order and IMMEDIATELY goes and picks up my food off of a random counter. The coldest bag of hot food I've ever felt in my entire life. If I had the time to wait I would've asked if they could do something about it but unfortunately I had to go. If you have somewhere to be or anything to do I highly recommend to go to McDonald's. Like I said I've been here multiple times and they are always rude and confused about what's going on. They've got 15 year olds working in the kitchen and the food is terrible and the donuts are ass. Don't waste your money. Don't waste your money. Don't waste your money. I don't go to Dunkin' Donuts everrrr! But I'm about to now read more

Was in the area for work this morning and drove by a cute little donut shop right on Main Street. It has a "homey" feel to it. There is a vast selection of creative iced and hot coffees as well as fresh donuts. Prices are very fair. There's indoor and outdoor seating, with Wi-Fi. The service was fantastic! Was able to be in and out in a few minutes. Was hoping for more variety and the different types of donuts, but couldn't help to be reminded of Dunk'n Donuts selection. Picked up a maple frosted with sprinkles donut (yum) and there was no complaints there! read more

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We stopped in while heading up to Salem NH and we were not disappointed. It was a Sunday morning at peak time, 10am, and the line was long. It wasn't a big deal because we had no idea what we wanted. By the time we got to the register we knew what to order. We ordered the Heav'nly donut, honey glazed, chocolate cream filled, and chocolate frosted. All the donuts were good but the heav'nly was HEAVENLY. It is a cream and jelly filled powdered donut and the combination was amazing. They offer an array of drinks, bagels, sandwiches and of course donuts. I strongly recommend giving this location a try. read more

Stopped in this morning for the first time, the ladies behind the counter were nice, service was fast for how crowded it was. The place is cute and cozy, my 2 year and I had a nice little breakfast date. I got the jalapeño bagel breakfast sandwich with egg and cheese and a coconut ice coffee, my son had milk and a donut everything was yummy. read more

I got to say, I love this place! It's such an "old school" donut shop! I stop into the North Andover shop early sometimes to grab a dozen donuts to bring to work and everyone is always very friendly and incredibly fast. They make sooo many types of donuts in the morning, they put Dunkin' Donuts to shame. My coworkers are always pretty psyched when I walk in with H'Donuts because I work on the south shore and don't have a local shop of their own down there! Get in early if you want the best selection! I stopped into the Lawrence location one afternoon and they were sold out of nearly every donut LOL. It was nearly closing time so it wasn't a surprise :) read more

Young girl working there had a terrible attitude and asked her politely to toss my bagel and she said "huh it's always toasted" in a very rude tone. read more

Absolutely stop here. Beautiful, fresh, delicious!! They really live up to their name, they are heavenly. What a great find when getting off the highway for gas. Keep up the great work Heavenly, you are obviously building very loyal and grateful admirers both near and far. Love them! read more

The best part about having to drop my husband off at work in N Andover! Frequently busy, but the enthusiastic employees keep the line moving. I have not had anything bad yet, in fact it's all been super fresh and tasty! I love love love their French cruellers. I've tried several flavored iced coffees and all were quite yummy. The breakfast sandwiches with fresh eggs are awesome too. They take a couple extra minutes, but it's worth it. Next to Honey Dew, Heav'nly Donuts is my favorite ^_^ read more

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I visited the shop today for coffee and some doughnuts for the family. I must say there was a girl who along with the supervisor because she was giving orders were so unprofessional and laughing and horsing around when there was a line of people. When I got to the register I asked for doughnuts coffee etc sand I proceeded to say you guys are horsing around when there was a line and making customers feel uncomfortable because I felt like you were laughing at me. That's when this young man who works for you I don't know his name very handsome dark hair brown eyes apologized and took my order. He was very professional and genuine. For a young man he was delightful and if it was not for him this review would have received a 1star. Five stars for that young man who ever he is you need more of him and give him s raise. He made my trip heavenly Brenda read more

This is my go-to coffee spot nowadays. They have so many flavors of coffee to choose from and they are all delicious. The pastries and doughnuts are fresh and yummy. And the staff is friendly, hard-working and all seem to know what they are doing. What else can you ask for in a coffee shop? Many times I have gone in and the place has been crowded with a long line, but it moves along pretty quickly most of the time. I used to drive-by and skip coffee here because the parking situation is not ideal (most spots are curbside parking on a busy main street), but now I am used to it and am there regularly. I actually drive past another Heavenly Donuts that has a large parking lot (but terrible-horrible service) just to get to this location. VERY happy here!! read more

The crabapple woman, after I had asked for a dozen random donuts, handed me a box which contained a bunch of plains and one lousy jelly. I used to love this place but the service royally sucks, and it's getting worse. I don't deserve to get ripped off for $20 because you're having a bad day. On that note, be sure to jack up your prices some more! I can see you're investing that money well. Maybe some prozac for your staff would be a wise future investment; It'd be nice to visit someday without your employees looking at me like they want to murder me. read more

The girls working would rather talk to each other than take my order. Theyre also slow and rude to a lot of customers and i've seen them bullying new workers. There will be 4 people working, a huge line, and only one girl in the front taking a bunch of peoples orders...? The manager is weird and lurking in corners. The iced coffee is watery and old, the hot coffee is always burnt unless it's the busy morning. read more

This is definitely a go to spot if you live in the area. I was pretty excited to learn there would be a Heav'nly Donuts opening in North Andover and I have not been disappointed. I'm assuming there are many people who share my sentiment, as the place is always packed with customers! I've never once had to wait more than five minutes to get to the front of the counter and put in my order, which I find much more tolerable than the wait I've had at other places in the area. The staff is always friendly and seem to know a majority of the people who are there. They take the time to talk with everyone - even while moving quickly to get orders out to everyone. I thoroughly enjoy their iced coffee and they have a tremendous amount of variety. I'm a sucker for the blueberry though, while my wife has fallen in love with the snickerdoodle flavor. The food is always excellent and never tastes old and stale. The Texas donuts are Texas sized and delicious. the glazed croissants are incredible and the donuts and muffins are, well, heav'nly! A true gem for the area and would highly advise you stop in. None of the larger chains can compare! read more

We drove all the way up for a gymnastics meet and saw this place. Girls wanted a treat before competition. 20$ later , about 17$ worth of food were thrown out. Should be ilegal to serve this type of junk read more

So many fun coffee flavors!! Lots of donuts, muffins, bagels and pastries too. Also have healthy options like fruit, boiled eggs, yogurt, oatmeal. Service is fast, consistent and easy, I never have any complaints read more

Love their coffee! The selection is great and taste delicious. The only thing I dislike is how there is no clear, single file line. 3-4 staff members call on people and the customers are banging into each other. read more

I come here all the time for my coffee . There's this women there who makes the best sandwiches . So DELICIOUS and the best coffee !!!

Our friend, Effie, and her husband opened this location in April and the 5 star review isn't because we know her and think she's great but the store deserves the rating. I don't frequent the other stores due to their location and am glad they've opened one close to home. The store is really cute and cozy, not like the feel of a Dunkin. Their iced coffee is the best...not to mention their baked goods. My favorite so far is the coffee cake muffin. I have been several times a little after lunch and there are always customers in line but the line moves quickly. The staff is friendly, attentive and appears to enjoy what they do. I have also tried the chicken salad sandwich which is nicely prepared on toasted bread. Great job Effie, Congratulations! read more

Always fresh, good coffee. Better than Dunkin,s toilet water. The sandwiches are HUGE and delicious. Always warm at winter. Highly recommended read more

My husband was thrilled when they opened down town. The staff is courteous and pleasant (so hard to find these days). Their food product is comparable to other establishments. They've got plenty of seating, not cramped, and free wifi. I only wished that they listened when an order was given. When you ask for something on the side you don't always get it that way. When you order coffee in the summer they assume you want iced without asking. However, these in the grand scheme are "little things" and can be easily fixed. What can't be is their level of friendliness is second to none which is what matters most. read more

Heavenl'y is the best donut shop I've ever been in and I've tried them all over the Eastern part of the US. I love donuts and whenever we're on the road and see a donut shop we check it out. I travel to Massachusetts once or twice a year and always plan to stop by Heavenl'y in either Methuen, No Reading or Haverhill. Last time I was there I was hoping for a dbl chocolate donut but they were out. A guy came from out back and said I'll make you one and came back in a few minutes with a nice huge dbl chocolate donut. Give it a try if you're north of Boston near the NH border. My fav is the coconut jelly stick. read more

Heav'nly is delicious, fast service with friendly staff. I'm a big fan of all of their unique coffee flavors and all the food I've tried from them has been fantastic. read more

Great coffee every time!! The large coffee chain, (we won't mention their name) should take a lesson on how to make coffee, donuts and sandwiches from this place. Superior service, quality and taste.. And if you like flavored coffee it's in the coffee beans at Heavenly it's not shots of syrup. I pass four of the other companies shops to get my coffee here. read more