I have an older pool which came with the house. Have had several major problems, all of which were…read morehandled well and quickly by Desert Diamond. Have used this company for over two years, and they are always quick to repond to my problems. Cody is always available for suggestions, advice or helping with whatever is wrong, and how it can be remedied. Good company, best I've had over about 20 years of needing pool service. Daniel is the person who has kept my pool in good condition, along with Omar.

What an amazing company. It's been very difficult for us to find a reputable pool company that I…read morecan rely on; especially living in the PNW and I rent my house out in Arizona. Cody was always good with communication and takes pride in his work. Quality has been amazing. I have had such great experience with them that I will continue to use them for cleaning.... what an amazing job. So grateful for them and their work.

Our pool suddenly turned green. Called pink Dolphen and they said they would be by in the…read moreafternoon. They showed up at 5 pm and had already started fixing the algae issue. The pool was also low and they were filling it. After approx 30 minutes the pool was looking good. These are wonderful people. We ended up needing a new filter as well.

Great value! I have been using the Pink Dolphin Pool Care Company for about 2 years. Ashley -…read moreOffice & Dillion - Service Tech has done a fantastic job with all my service request. Dillion is extremely knowledgeable of all things Pool Care. I use them for filter cleaning and anything repair. What I like is each time Dillion comes out he teaches me more about my pool. I do the basics and they do the heavier stuff. We're moving soon but they'll definitely go on our highly recommended list to the new owners. Thank you!

Daniel came out and diagnosed my issue, needed a new salt cell. He showed me why it needed to be…read morereplaced and gave me options for a replacement. Fair and quick, would use again

Excellent experience. They always do a great job, and gave very competitive pricing and service…read morereplacing our pump and filter on the home we recently purchased. Highly recommend

Originally, I gave them a good review, but their service deteriorated over time. Last week the guy…read morecame and barely brushed and cleaned the pool and left no chlorine. This week, was a complete no-show. Once I watched the tech not even take a water reading. Of course, this could be one bad tech, but the company is taking my money and should be monitoring their employees. The sad part was I thought they were going to be good in the beginning, but turned out to be another brush-and-run company. The search continues. I cannot recommend at all !!!!

What customer service! After letting them know that I couldn't afford to do a repair right now,…read morethey went ahead and did the repair free of charge. That's old-school customer service at its best. I can't recommend them highly enough!

So we've been using Allen's Pool service for about a year! After trying different companies we…read morefinally have found our "home" Allen himself is pretty darn cool. Even came out personally to check things out on a needed job. Our current weekly tech Garcia is so amazing! He's thorough. Takes his time. Is polite, respectful and just a great worker. Seriously ask for him!!!!! Today we ran into an issue with the pool pump and collectively the whole team jumped in, figured it out, got the necessary parts and fixed it the SAME DAY!!! This prompt reaction saved us thousands of dollars! The attention and love is beyond our expectations and so so very much appreciated! This is how people should care for each other! I'm highly recommend them! We've referred them to family and will continue to do so! Look no farther! THIS IS YOUR TEAM!!!

We've been using Allen's Pool catering for over a year now. They're reliable and do an amazing job.read more

Had a major league pool emergency and K & K came through in the clutch! Doing some last minute…read morefilter cleaning before going out of town on vacation and when I started the cleaner the old plastic drain plug on the filter system exploded and water was going everywhere. Only had a few hours before I was leaving. Pool was already showing some green on the walls on a hot summer day and I also have a house sitter who was looking forward to the use of the pool. Did a quick yelp search and the service with the quickest response time was K & K. From the time I called to the time they made it to my house and replaced the drain plug was about an hour! I realize it wasn't a complicated fix but I was in a huge time crunch. I'm lucky it busted while I was home and watching it because it would have been a disaster if it happened to our house sitter. Regardless, K & K were everything you usually don't get anymore: Responsive, professional & understood the gravity of the situation and made sure it was fixed, all under an hour. Will keep K & K on file. Thanks again !

I highly recommend K&K for swimming pool clean and repair. He is an honest person, explains in…read moredetail what he does and reasons for the charges, so you understand the work. I highly recommend K&K.

I stopped the service because I was unhappy. The guy knows nothing about pools, he would not even…read moreuse the skimmer to remove debris. But after I hired a real POOL service! He showed me our QDR basket, that was so full!!! It ripped, and about 10 lbs of debris in it! Which means the year and 1/2 I had pool troopers, means they NEVER emptied it! Truthfully, the guy working for them, has zero qualification for a pool, and clearly did not know there was a basket in the QDR. But for that reason this company deserves 1 star! I think they have zero knowledge requirement to hire, and their service shows!

I used to be served by Splish Splash pools which I believe was sold to Pool Troopers. Things were…read moreokay at the start but have been going down hill fast for the last 3 months. The cleaners rarely show up on the day they are supposed to so half the time I leave the gate unlocked unnecessarily for them to have access. My pool was green was the past 6 weeks and they didn't do much about it. Water had to be drained because CYA levels were so high but they didn't tell me that because they don't have a repair tech to drain and fill the pool in my area. This caused me to hire an outside company for the drain and fill. Today I was suppose to receive my regular chemical service but nobody showed up.... Called support 20 mins before close to see what was going on but got the answering machine. Safe to say I will be servicing my own pool from now on. Update to reply by business manager: There is no "major leak" in my pool. The water bill is less than $90 a month like it has been for the past two years. If there was a leak it would cost hundreds of dollars a month. I also add no chemicals to the pool on my own other than the 3 bags of shock I used in order to safely drain my pool water. Everything you suggested as the reason for my poor service isn't factual.

We switched from another maintenance company as they started charging any/all chemicals they used…read more I was not given the opportunity before the new charges to understand, they just showed up on the billing. Not a happy camper. We have enjoyed our pool maintenance from Cool Pools, they ensure its in excellent condition. Always provide any pricing before hand which give us the chance to look it over.

Final pre-resolution update…read more I find it bizarre that an individual who was adamant that I not let Leslie's know that they had mistakenly given me a $200 part for free (I questioned the warranty transfer and while Leslie's said I was due the part Aaron explained at length why I wasn't but told me "don't sweat it, Leslie's is a big company,") alleges and infers I was out to take advantage of a small company. I have zero desire to take advantage of anyone, and I also have zero desire to let anyone take advantage of me. I do know that it is not uncommon for those guilty of something but not wanting to admit it to deflect and distract. And if one reads what I wrote vs. what Aaron did, along with some appalling grammar and spelling (including my name) there are a lot of personal attacks and unfounded accusations. All I will say at this juncture is that I repeatedly tried to resolve this amicably and reasonably, I was not ecstatic about the work, I hoped despite some hiccups that it was solid, a LOT of my own time has been wasted on this (which certainly feels like I was and am being taken advantage of, because I'm not ok with the current state of what's in my yard as a result of this "company," and I am 100% not ok with them sending someone I've never met to do work they don't guarantee, explain or support,) and at this point I wish I'd dealt with a bigger company in the first place. Note-I wouldn't have been at Leslie's in the first place hunting down the part if the tech from Cool Pool's had had the part he promised. And after a third trip to Leslie's by yours truly (and another conversation with them about the warrantied part bc I wanted to be sure the employee who supposedly mistakenly comped me the part didn't get in hot water bc it retails for $200) I really was at my wits end literally working for the pool company who was supposedly doing a job for me. It benefits no one to let those who don't honor agreements and cut corners get a free pass to charge (and take!) whatever they want while refusing to guarantee their work or even communicate respectfully with the customer.

We happened to get a flyer on our car after purchasing a house that had a pool in desperate need of…read moreattention. We called and spoke with Alex who showed up on time and went to work determining what all needed to be done to get the pool back in shape (repairs and cleaning). He provided a us with bid but we wanted to get a couple others. When we finally got two other quotes, Alex was almost 25% cheaper. Even though his company is relatively new, we decided to give him a shot. We are so glad we did...the pool is sparkling and the equipment is running great! We couldn't be happier!

From the owner: At AZ State 48 Pools, we pride ourselves on delivering reliable, honest, and professional pool…read moreservice across the Valley. From weekly maintenance to repairs, our goal is to keep your pool sparkling clean without hidden fees or surprises. Your pool, our priority.

These guys were super quick to respond to our inquiry , and were also quick to come out for the…read moreinitial consultation. They began service immediately on our pool, and give a detailed report with photos after visits. They are also considerably cheaper in pricing for what we were paying with our former pool service. So far so good!

This company is great, no hidden charges, no crazy requests just great company…read more They cleaned pool cartridges today and what a difference, its nice to have a company you can trust. Friendly and courteous as well.