Two stars for the service this company provided. The project was mounting a 42-inch tv above a non-functional fireplace, drywall and studs. All in all, if you're at home ALL THE TIME and have total flexibility and are ok spending some cash, I think HDInstalls does high quality work. But, that all comes at the expense of tolerating their poor customer service and questionable practices. See below. Pro's: - By all accounts, they did high quality work. This was our first experience having a tv mounted, so we have nothing with which to compare their work, but aesthetically it looks good. - The installers were friendly, seemingly worked quickly but intelligently (the install ended up being more complicated than anticipated because of the small amount of space between the brick, studs, and drywall). - HDMI cable given on the house after discovering our cord wasn't long enough to reach the cable box. Con's: - Installers arrived 20 minutes after the time frame. - After the install was complete (we thought) the installers asked us if the TV had wifi,to which we replied no, the internet was wired. To their surprise (this was how it was connected before they started), they said that they weren't able to connect the tv to internet because our cat-5 was too short. They explained we had to order a longer one and make another appointment, which they would do for free (which was nice of them). We scheduled an appointment for a week later between 7-9pm. - Had to sweep and wipe down a bit after they left. - At about 8pm on the appointment date (weeknight), the installers called they were running late and wouldn't arrive until 10pm. We had to reschedule, as we're asleep by then. Rescheduled for the following week between 11-1pm during my vacation. - On day of the appointment, I reached out around 12:00pm and was told they were running late and wouldn't arrive closer to 3pm. We had to reschedule as we had plans during that time. Finally, on the fourth try the installers arrived within the time frame. - I had called HDInstalls after the third rescheduling to voice my concerns about the lateness and frustration having to continually reschedule. I was simply looking for an apology, but was given none. I was told two things: 1) because they were doing us a favor by coming out at all, they wouldn't prioritize our appointment, and 2) the time frames they give customers are estimates. My feedback to them on these two points were as follows: 1) I don't agree with this practice, but if this is how the company operates, then share that with the customer. What customer wants to know they aren't a priority and so should be ok being at the mercy of the company? With this information up front, we may have decided to just go with another company who would prioritize us. 2) It's my understanding that time frames are a strategy companies use to give their installers flexibility while maintaining a certain expectation with the customer. To me, if a time frame is flexible, then what's the point of it at all? Why not just pick a time and tell the customer "you're appointment is for 10am, but just be available all day because your appointment time is completely irrelevant. - The installer broke our cat-5 cable, and had to replace it with one in his truck. - Their service was a bit pricier than others I researched, but we went with them because of their good reviews. read more

We have had HDInstalls mount TVs for us twice now and are very happy with their work. Charles was great both times - he communicated with us the day before and the day of, installed the TVs quickly and perfectly, and then left the area cleaner than when he started. read more

Besi Adovich from HDInstall - Is the guy if you wanna wall mount your TV. He did an excellent job. Extremely smart and helpful. Knows his stuff very well. Thanks HDInstall you guys did a great. I recommend them to anyone. Again Thanks Guys for your help DM read more

The owner, Stefan, was very accommodating. He came after his shift late evening to install my TV Wall Mount due to my irregular work schedule. He is very knowledgeable- been doing this work for decades and does all the work precisely and accurately. A great guy to converse with! My wife and I are really impressed by how our TV mount looks and how he was able to flawlessly conceal the wires in the wall. I would definitely use him for any future home theater type setups or whole home wired internet options. read more

If only other services were as attentive to detail, efficient, and knowledgeable. I had everything mounted and ready in less than 24 hours from when I called them and the actual installation took less than hour. I'm not kidding about their attention to detail, they pulled the TV off the mount twice to ensure the center of the TV aligned properly with the center of the mounted soundbar. Nice touch and highly recommended! Will definitely contact them next time I need a professional installation. read more

Stefan is the ultimate problem solver. I couldn't recommend him more highly. We had a sound system issue that we had been struggling with for four years, and he very efficiently diagnosed and fixed it in less time than I expected. read more

Greatest guys to work with! I had a change in my schedule the day of installation and they worked with me to coordinate a time that would work for me the same day. They came prepared with all of their needed equipment and anything they might have thought I didn't have (an extra mount should mine not work...longer HDMI or electric cables should mine not be long enough). They were extremely polite and walked me through exactly what they would be doing and cared about what my expectations were. They did an excellent job mounting the TV as well as cleaning up after themselves. They were very courteous. I was a little nervous working with someone on yelp but they exceeded my expectations and I am very happy I went with HDInstalls. read more

I had my 46 inch TV wall mounted on top of my fireplace and HDInstalls did a fantastic job. The price was very reasonable and they clearly explained how to add new cables through the wall as well. I will be going to them when I do my home theatre installation as well. read more

I can't say enough great things about HDInstalls. Their team was prompt, beyond courteous and most important of all with something involving tech and installation... extremely knowledgeable and adept with the entire process. Their pricing is tough to beat as well and the quote matched the final price to the penny. read more

This company is awesome! I had them come out to mount two 65-inch TVs in my apartment. The technician (Charles) showed up early in my appointment window and was able to use mounts I provided. He was extremely polite, knowledgeable and professional. He quickly identified an issue with one of my TVs that prevented it from being mounted, and was very accommodating in making an appointment to have another technician come back out after I could have the seller repair the TV. Despite the issue, he completed the job for the other TV quickly and it looks fantastic. The $100 price point for mounting and the cable cover is an absolute steal. Don't waste your money on the more expensive mounting companies. I've never written a Yelp review, but felt the need to share considering how impressive the service is for the price. I'll be recommending these guys all over town. read more

Excellent customer service. I received same day service. The technician was very knowledgeable and helped me pick the perfect wall mount that wasn't too expensive. He even went all the way back to their office and then came back to my apartment to install it. A+. read more

The installation guy was great! He was very nice and professional. He installed the tv and adjusted it till it was perfectly centered. He was patient as we debated on mounting the sound bar or not. The only reason I'm giving 4 stars is because it was a bit difficult scheduling. Installations can take a long time and we had to be bumped to another time due to prior appointments taking longer than expected. read more

HDInstalls - TV Mounting Near Me - Chicago, Illinois

Absolutely amazing customer service from start to finish. Stephan took my call at 8pm which shocked me as businesses don't normally operate this late. I scheduled the appointment and Charles was assigned to our install. Both gentlemen were incredibly polite, professional and committed to providing exceptional customer service. The install took a little longer than expected due to the install of our previous mount, but Charles worked through it and was able to overcome every obstacle, even having longer HDMI cables in his truck for me to purchase since mine were too short. I can't say enough good about this company, both Stephan & Charles and will continue to recommend and use their service. Thank you both! read more

Stefan and Josh were excellent!! Stefan is an incredibly honest person. We had some issues with the preexisting cable wiring in our house and Stefan came out two time to assess the situation and provide us with the most cost effective solution. Great craftsmanship and attention to detail!! read more

I found this place through searching yelp and chose them because of all of the reviews here - they lived up to them for sure. Michael and Stefan came to install a 60" LCD above our living room fireplace and a 32" LCD in our bedroom on 11/14. They were on time and got the work done! Bedroom was simple but the living room was a bit tricky due to difficulty in snaking so many wires through the wall. They eventually were able to get it through and it came out beautifully! Five stars for going above and beyond, including taking apart my bracket and customizing it to work with our setup. Great job guys and thank you. read more

So after that unpleasant call with the lady on the phone, HD Installs called me right back and was willing to even work on Sunday to check out my place and situation. Today Michael showed up on time and provided professional advice on how to do the full motion mounting. The guys made great effort and i cannot wait for them to finish the job. read more

Stefan came by the same day I called! He originally scheduled me two weeks out, then noticed he had a house call that day not far from my apartment, and squeezed me in. He showed up just when he said he would. He fixed the cable problem in my high rise apartment quickly and cleaned up afterward, putting the entertainment center back better than it had been and hiding all the wires. Three technicians before him had had no idea how to fix my problem. The cable wires inside the wall were a mess and probably had been since they were installed in 1974. I was so pleased with his work I asked him if he could get my system ready for a sound bar, and then come back and install it. He replied that I didn't need a sound bar, that my TV had great sound. When I looked at him quizzically he turned on the TV and realized the sound system had never been properly programmed. Fixing this took him another two minutes. The sound is so good i now play all my music through the TV. I'm actually sort of sad I don't have more electronic problems for Stefan to solve. read more

Great experience. Will absolutely contact again in the future for further mounting services. Charles is the best.

Awesome job!! Earlier today, Michael and Emil installed a 65" above our fireplace and 32" in the bedroom. Both installs look amazing! Stefan stopped by on Tuesday and gave me a quote for the job that was very reasonable vs. other estimates. Both TVs were installed on Friday of the same week. These guys went above and beyond. All wires are neat and concealed. I had some extra speaker wires hanging from a wall outlet....no problem, they tucked them away and put a cover on it for me. They clean up everything when finished. Michael answered several electrical and electronic questions for me. There were no extra charges and I paid the quoted price. If you need a flat screen mounted, call these guys!! read more

Michael is the best!! Made an appointment and within a day they were in front of my door ready to install my new tv. Their customer service is outstanding! Installation was quick and very professional. My TV looks great on my wall! I will be calling them again very soon. read more

HD Install has great service !!! Charlie and Michael came to help on TV and sound bar wall mounting. They worked into detail to make sure TV was level correctly and connected to my 5.1 sound bar system. They also ran several tests on TV/ Subwoofer/ rear speakers to confirm everything was functioning. After that, they cleaned up all the dusts from my carpet. Thank you, Charlie and Mike ! read more

I asked to hide cords from mounted TV over fireplace. They responded right away and setting up an appointment was painless. Since we have a very old house, they couldn't completely hide them, but they covered them in a way that makes it look nice and clean. We love it! The service techs called with estimated time and were super friendly. Really happy I contacted them and used their service. For the amount of work and effort, the price is unbeatable. I will highly recommend and will use them in the future. Thanks HDInstsalls! read more

Charles mounted three TVs for me and they were flawless. I worked with him a few years back and had an excellent experience as well. He took the time to explain the various mounting options and provided me with his professional opinion on which he believed would be the cleanest look. He was spot on every time- about both the height and whether to run the cables through the wall or not. He was honest and very willing to take the extra time and effort to ensure his work exceeded my expectations. I will definitely be using HD Installs again and highly recommend you use them too. read more

The guys from HDInstalls saved me, several times! I am so grateful for their expertise and dedication in their line of work! Even though I only had a small project for them (installing a microphone system at a fitness studio) they came back three times to assist me with complications! I highly recommend HDInstalls for any electronic installation needs or issues you might have! They will not disappoint you! read more

Awesome! They were super nice, cleaned up the mess from drilling into wall, and device at a price you can't beat!

Great experience with this company. Quote was significantly lower than other well rated companies I looked into. Communication was excellent. Technician was personable and did a great job mounting our 75 inch television. Highly recommend. read more

Hire HD Installs for hanging your TV, soundbar etc - you will not be disappointed. The staff, Charles and Josh, were very friendly, polite, knowledgeable and clean. They worked quickly, and did an exceptional job of achieving what it was I was looking for (hiding wires in walls above a fire place). They explained everything to me, and I would use these guys again with no hesitation. There is a reason they have over 70 reviews and a 5 star rating. Big thanks to these guys for doing an exceptional job. read more

I've used HDInstalls 3 times - amazing service every time.

I live in an OLD house and naturally we ran into some issues during the installation. Nonetheless, Charles and Joshua were extremely creative and professional!! They always had alternatives and made sure that I was happy with the end result. My living room looks great and I owe it to their artistic thinking. If you are shopping around for a mounting service, your search needs to STOP here! I considered Abt and Best Buy but cannot imagine being this satisfied with another company. Finally, Charles and Joshua are great with people and great people themselves! They really care about what they do. If you love your home and want the best, these guys will NOT disappoint. read more

HDInstalls - For those who live in an old house and in-wall cables are not possible. I love the clean look acquired by Charles and Joshua! - TV Mounting Near Me - Chicago, Illinois

Charles was so accommodating to my schedule and called me several times to let me know when he was coming. He was so honest and answered all my questions. Unfortunately, the plaster walls presented a problem for hiding the wires and meant that the wall had to be opened up more than I anticipated and would result in repair to the plaster and paint that I had not planned, so I did not proceed with the job. Charles did not mislead me about the process and problems and I appreciated that. read more

Stefan and his team were fantastic! Great prices and service. I highly recommend them!

These guys are awesome. They were able to come out within 24 hours of me calling, and the service was excellent. Mike was very personable and assured me everything would be installed just the way I wanted it. I'm pretty OCD about things being centered and level, but Mike checked several times throughout the process to ensure everything was perfect. They even made room for my soundbar to be placed on the fireplace mantle. I will certainly be coming back to these guys the next time I need a tv mounted. read more

Stefan and Charles were completely professional (even taking their shoes off before entering my apt) and meticulous. They centered my 55" TV perfectly over my mantle, but then realized a sliver of an outlet plate was showing underneath the TV. I didn't want to be difficult, so I said it would be okay. Stefan said he knew it would drive him crazy if it was his home, so they took the TV down and exchanged the plate for a smaller one. Perfection! I was so thankful that they were thoughtful enough to not take the easy way out. When all was said and done, they actually charged me LESS than what I was quoted. I will always recommend them! read more

These guys are great. They came in on short notice and installed 3 TV's. Two above my fireplace and 1 in my bedroom. The house was not wired for the TV's to hang up on the walls and they did an excellent job, cleaned up their mess and offered additional help after the cable company came out. They ran 2 HDMI's on each of the 3 TV's and you would think the house was built this way. The cable installer even commented when he came out what a great job they did! Will use them in the future. Highly Recommended. read more

Stephen and Mike did an amazing job. They were so professional and super friendly. They gave me a quote and the very next day they mounted my 60' TV in under an hour. I was unsure if i wanted 1 or 2 HDMI cables hid behind the wall so they told me theyd come back if i ever changed my mind and wanted to add more free of charge. These guys are great, you'll be very pleased with their service! read more

This is a late review, since I had this company mount my 65" Sony a few months ago. Either way, these guys are pros and I couldn't have asked for more. Highly recommended! read more

I looked on line for several tv mounting installers and decided to go with HDinstalls (based on price) these guys are the real deal they mounted my tv and the dvd shelf put extra cable wiring down in about an hour.HELPFUL, FAST, VERY POLITE, SUPER CLEAN!!!!! T.Carter read more

They did a good job. I was under the impression that they were going to install an outlet behind the TV as that was what all the other installers had done in my other rooms. There were also a couple loose cables that hung down behind the tv a couple days after they left. I was easily able to tape them up and hide them though. For the price, however, they definitely do a pretty good job. Nice guys, and they pointed me in the right direction when I was buying the mount off of amazon. I would recommend them. read more

We recently used hdinstalls.com to wall mount 3 TVs in our new home, as well as to install new in-ceiling surround sound speakers. We couldn't have been happier with the work that Stefan and Mike did, and definitely could not have found better pricing! I would highly recommend hdinstalls.com to anyone. They really know their business and take pride in making sure everything looks amazing and that their customers are truly happy with the end result. read more

I was so impressed with HDInstalls. My TV looks great and was mounted at half the price of most other places in the area. The guys were accommodating, professional and polite. In addition, they walked me through every part of the process. I highly recommend! read more