I was really apprehensive about getting electrolysis but only because I have a low threshold for…read morepain & I'm a bit of a wimp. But I had heard great things about Winchester Electrology & Laser and I was finally committed to the idea of getting rid of my unwanted eyebrow hair forever. (And because you can't use laser that close to your eyes...electrolysis seemed like the only logical alternative. I was so ready to retire from my lifetime of plucking & preening!) Paula is wonderful - not only is she knowledgeable but she's kind, patient & always fun to talk to. On my first visit, she took the time to explain the whole process to me & what kind of timeline we were probably looking at. She could sense I was a little nervous when I asked her how much it would hurt. So she sweetly offered to do a quick trial session just so I could see if I thought it was something I could handle. (I could!) It's definitely a commitment but one that is so worthwhile. To be freed from my tweezers has been blissful. Now I have beautifully shaped eyebrows that I never have to worry about. I'm at the point in the process where I only go in for an occasional touch up...but eventually even that won't be necessary. Very happy!

Laurel is so sweet! I originally came in for electrolysis for my sideburns, but she took a look and…read morerecommended laser, and im SO glad I did it instead. It was quick, i was in and out in 15 minutes. Usually my sideburns grow back in 3 days after waxing, but it's been 2 weeks since my first laser session and NOTHING has grown back yet. Super effective!

I agree with Carissa one of the reviewers. I too have been trying to get a refund for a year now…read moreand keep getting the run around. NY offices and managers are no use. Kourtnii Koontz, the manager, assured me I would have my refund check in the mail months ago. Today she won't even answer my email and when I called the NY office I was told by the manager that she works from home. It may be time to get attorneys involved and report the company to the Better Business Bureau. Meanwhile they opened a new spa in NYC!!

I wish I could continue saying the same as earlier about Alicia- she burnt my nostrils with…read morelidocaine due to her negligence, despite me telling her multiple times my face is burning. I also feel she's dismissive of her clients concerns and pretty rude- increasingly so with each treatment. I will give Michelle and others the credit for being kind and calm. Spa is great, I just don't think Alicia is a good fit. You maybe doing skin treatments for years, you still have to be respectful of your patients, listen to their concerns and try not to burn their face.

They do have great service they know how to treat people well with respect specially girlsread more

It has only been a day since I've seen Allison over at the Peabody office. I am so thrilled with…read morethe results from the filler and the dysport treatment I had. Allie truly is a professional in her field, I went in there with high hopes, and the results from the filler are outstanding! I can't wait to see the overall results of both treatments within a week. Thank you Allie for helping me decide what treatment placement was right for me. I highly recommend skin MD Peabody. From the minute you walk in the door you are greeted and treated special.

The results were good, so three stars for that. It was intensely painful, but I guess I expected…read morethat. Subtracting two stars because Raya was completely distracted during most of our appointments. She seem like she had something else she needed to be doing, and she just needed to get our appointment over with. On one occasion, she stopped doing the laser treatment right in the middle and took a long phone call from her interior decorator. On another occasion, she took a call immediately after we were done and didn't even say goodbye to me as I was leaving. It's not a spa and I'm not expecting star treatment, but at least save the decorating emergencies for after the treatment is over. I recently called her to get a follow up, and she never even called me back. I should have pretended to be her decorator, and then I would've gotten a call back right in the middle of her treating a client! Fortunately, I found another place, so I won't be going back.

The best laser place! Raya is very educated and sweet. Her laser system has worked the best!read more

Such a great experience, the girls are very educated on all services and made me feel so welcomed…read moreand comfortable. The nurses are also very in detail with everything they do. I felt very well educated by them as well. This is the best medical aesthetics Place I have been in! I will definitely be back highly recommend!

Great location, easy parking near by. I got my facials done here and they have always done a great…read morejob!

DO NOT APPLY FOR FINACING/CREDIT unless know how much your services will be and you are 100% sure…read moreyou're going for services. I called to inquire about receiving services at this location years ago. I was made to apply for financing through Fortiva before pricing for service was fully disclosed and then learned after I was approved that it the approval amount was not enough to cover the service I wanted to have done which I ultimately felt was overpriced at that time. I let the person I spoke to that I was not interested and would not be using the financing and to finalize the application. Well let me tell you, they did finalize the application, and Ideal Image collected the funds from the Fortiva apparently because I have been fighting for years to have this corrected to the point it is affecting my credit score with no luck.

Seriously the best service! The Burlington location has the kindest, gentlest, most empathetic…read morestaff. They genuinely care about making uncomfortable procedures as pleasant as possible. I highly recommend them!

They are great with customers and I like the treat ment at the Burlington location…read more The quality of their service is awesome and I love to come to this location because of how friendly the staff are there. Definitely be coming back to this location

Love this place! The laser hair removal works extremely well. Super clean facility! Staff is…read moreabsolutely wonderful! Highly recommend.

Customer service was excellent and regret my last rating of one star as I was extremely frustrated…read moreat the time.

Updating almost 2 years later to say that I'm still ecstatic with the results from my laser hair…read moreremoval at All Care Laser Center. I have experienced very, very little regrowth, and anything that does regrow is thin and fine. For maintenance during the summer months, I might do a light touch-up with an epilator. I'm attaching a before and after picture - my "before" was taken a few days before my very first treatment, and my "after" is just before my recent touchup (no epilating or shaving). I went in recently for a touchup, since I figured it's better to stay on top of things, and my experience was fantastic. Still the same outstanding service, cleanliness, and speed as before. I was in and out in record time and didn't even experience much redness or irritation.