I am writing this to warn other business owners about the significant accounting errors and lack of…read moreaccountability we experienced at Rupert and Associates. We worked with this firm for two years, and it proved to be a major setback for our operations. Despite being assigned a "QuickBooks expert," the firm failed to manage our Housecall Pro integration correctly--continually insisting we simply unlink it. As the business owner, I was eventually able to coordinate with the software providers myself and fix the integration settings within just two weeks. Because our books were not being reconciled monthly as promised, we were advised to file 2024 taxes that were admittedly inaccurate to avoid "correction costs." This resulted in us overpaying on our tax liability based on flawed data. After I hired an independent bookkeeper in late 2025, they uncovered over 700 uncategorized transactions dating back nearly a year. Most damagingly, the firm underpaid our Q3 and Q4 Texas state sales tax. I am now personally responsible for the resulting fines and penalties. Despite these documented failures, the firm still charged $1,000 for "work performed" during the period these errors occurred. When I reached out to the owner to dispute this, they refused to take any responsibility for the penalties their mistakes caused. If you value accurate bookkeeping and a firm that stands by their professional work, I strongly recommend looking elsewhere.

The initial consultation went great. Seemed very attentive and ready to help with my 1st full…read moreyear's business taxes. That couldn't be further from the truth. This firm didn't help, guide or strategically do anything for us. I'm a small owner operator plumbing company. Every dollar helps as I'm sure most can understand. They weren't punctual. Weren't professional. Weren't courteous or friendly in the least. Expected us to know everything they needed. Multiple times came back saying more information was needed after us asking that question ahead of time. I don't suggest using these people. After further communication and finalizing the taxes, absolutely nothing changed. I still recommend finding a company who actually cares about thier clients. After acknowledging my concerns, they said take it or leave it basically and they weren't doing anything else. Unless I paid additionally $250per hour for more advice or strategy basically. I couldn't be less satisfied and feel we did all their work for them. The response is comical and extremely vague to cover the truth. Blain is the office manager. She made that extremely clear by answering EVERY question with "I'm not a tax person so I'm not qualified to answer that". So in theory yes You were responsive but accomplished absolutely nothing. The phone call that I personally had with you, I had to ask you at least 10 times to quit interrupting as you tried picking apart every sentence I said. Instead of listening to the whole experience you were asking about, which would help you better understand that situation in entirety. But yall are a spam tax shop and nothing more from mmy experience. I got absolutely no tax advise. No tax strategy talk. I paid yall in full what you asked got months ago. Took until the last day to get it done because nobody cared to help. Terrible all around

I've been a client of Matt & his team for several years as a small business hvac contractor. Very…read morereliably and response not to mention a great asset to have on your side. Highly recommend!

Certain businesses aren't that much fun to use: plumbers, tow trucks, tax consultants to name a…read morefew. However, should you find that you're in need of tax advice like my wife and I were after we moved from Colorado to Texas mid-year, I absolutely recommend Matt Woolley to assist! He quickly provided us with projections, an explanation in easily understandable layman's terms, advice going forward and answers to our follow-up questions. We couldn't have been more satisfied with our interaction with Onion Creek Tax Service. Highly recommended!

The Tax Wizard saved me!! My taxes from the year prior were all messed up. Kim was very patient…read moreand organized in getting my taxes prior fixed. Her staff is excellent will only be doing taxes at the Tax wizard for now on!

By far, the worst place I have ever gone to have my taxes done. Very unprofessional to have a dog…read morewalk around and use the bathroom all over the carpet. Aside from that. The woman, guessing owner, was rude and passed me off to what seemed to be a new person who had to be walked through on how to do the taxes. It took them all but 5 minutes only for her to say I owe 1500. Did not even ask if i had any dependents, I have 2, or any medical expenses, which i also do. Long story short, she said i owed because my employer failed to do something in their end. So basically i owed taxes because if my employer and to take it up with them. Went to a couple places elsewhere just to make sure and got a nice refund and nothing owed. It was a simple w2. Trash place and had the audacity to ask me how do i want to pay.

I have been a client of Jose Florez for several years. He is very…read more knowledgeable and has helped me save money while satisfying my tax responsibilities. I highly recommend using his services.

From the owner: Jose Flores EA LLC offers a comprehensive suite of tax preparation services tailored to meet the…read morediverse needs of our clients. Whether you're a business owner seeking to optimize tax strategies, an individual in need of clear and correct tax preparation, or someone looking to resolve tax issues and need tax help, we're here to help. Our commitment is to provide thorough, understandable, and personalized tax assistance, ensuring that each client receives the best possible outcome.

I'm a small business that was looking for a new CPA. I made an appointment with Evelyn, wanted help…read morewith a secretary of state filing that was behind. Not knowing better I thought she would help me with this task with some professional integrity. She charged me $1,000. and had me pick up the prepared paperwork next day and had me go to Austin office to drop off. Finding out later this was a $75. to the state and about 15 minutes work. I was very much taken advantage of and thought the public should know.

Evelyn has been extremely great to work with. She helped me understand what I could use as…read moredeductions on my tax return and I actually received money back! She and her staff are always friendly and I'd recommend her to anyone looking for a CPA!

Very professional results. Very fast, easy to work with. Good reviews and great overall…read moreexperience.

Lila and her team are extremely helpful and will guide you throughout the whole process of Tax…read moreseason or any general book keeping questions. Welcoming people there and it's great to have someone like her helping you out. Highly Recommend

Had my Taxes done at this office was charged 165.00 dollars. Then I received a letter from IRS…read morestating they needed a 1095 form sent in. Point is I have no clue how to do my taxes so I took it to a professional they should have known this from needed to be submitted. So I go back to them to get it fixed I was treated very rudely and was told it was my fault. took the the form to send to IRS and charged me more money. Will never use their service again.

These guys are great! It has always been easy to get scheduled with them. Katie and the crew have…read moretaken care of our issues or Taxes/Fees that our wonderful Governments require, and have helped us fix all of the things we mess up. They have been handling our other bookkeeping needs for a few years now and we are very happy. I definitely recommend them. Bob Storm Etech Network Solutions, Inc.

Experienced service, good communication, local business, multiple services and it's a family…read morerun/service operation

Very knowledgeable, efficient and thorough. Veronica and her team made the filing process easy,…read moreanswered every question clearly, and provided excellent professional services. I highly recommend them.

Victoria and her team are extremely difficult to work with and they are very poor communicators…read more Despite asking for a estimate for the cost, they billed triple that amount with very poor explanation, refused to compromise on the bill, and billed for time answering my questions about the bill. I once called the office and she gruffly answered the phone "I'm in a meeting; email me!" Shocking lack of professionalism. Beware!