I work for the Internal Revenue Service. Used this "company" to do my taxes TWO years in a row in…read more2021 and 2022 just to get a compliance letter from my employer that my taxes were filed LATE over two years later. This is a big deal to me because i can lose my job because of frank's inability to do the service I PAID FOR correctly. I DO NOT recommend this place at all. On top of that when i called to ask why my taxes for 2021 were submitted late i got a bunch of silence and an excuse. DO NOT USE THIS PLACE!

I would not recommend using Cube Tax Service for your tax needs. My tax preparer Spencer missed…read moresubmitting a W-2 for 2021 and when I filed my taxes in 2022, the IRS contacted me to let me know of the mistake and now I have to pay the IRS over $8,000! Since this mistake was brought to light, Spencer did not return any of my calls or emails. I then called the office and spoke to Frank who assured me he would take care of it. This happened last year and here we are months later and this issue is still not resolved. Every time I call their office number, all I get is their voice message and despite leaving messages, I've not had not one call returned. They have a portal to which Frank has answered some of my questions but when I messaged him on Dec. 8th to ask about the status of my payment, I've yet to get a reply. I just called this morning again and YET AGAIN, the answering machine came on! Looks like I will be handling this directly with the IRS. Worst service I have ever received from any tax preparer. This is a family run business so you are not gonna get anywhere with Spencer, Frank, or Laura! I am forced to give them a star in order to publish this but that is not because they deserve 1 star.

I paid more than $17,000 in additional taxes as a result of filing the return that these folks…read moreprepared. When they asked for my signature on the tax return shortly before the filing deadline, they failed to mention that they changed (from the prior year return) a key aspect of the return which increased my tax liability by the $17K. Even my tax collectors told me that DK screwed up. When I asked to schedule a call with a partner to discuss the matter, they refused to even talk it over. Instead, they took an totally adversarial approach, and cited this language in their engagement letter: "You have the final responsibility for the income tax returns, and therefore, you should review them carefully before you sign them." Simply translated: 'You pay for our screw-ups.' So if you are an accountant and can ensure their work is proper, maybe you are in a good position to hire them. For everyone else, know that their work quality, in my experience, is far below what you can get from India.

We have been using this accounting firm for all of our personal and business accounting issues for…read moreabout 8 years now. We have used any number of accounting companies over the years but have always been unhappy with the amount charged or the level of the expertise employed. Once we found these guys we stopped looking. They have been first class in every respect. Their rates have always been very reasonable. In addition they are small enough so the service has been very personal and timely. Their attention to detail has been excellent as well, they don't ever seem to miss anything. This company is easy to recommend.

Been working with Kim Noonan for many years and she always does an excellent job!!! Highly…read morerecommended!

I reached out to this company to consider hiring for my taxes. My previous CPA and I had become…read moregood friends over the years, and he never had a problem with doing my taxes, quickly and efficiently! However, unfortunately he passed away. I'm a senior so have been doing self employment taxes for many decades. Never, and I do mean NEVER have I encountered (as I also see some reviews say here), such TOTAL RUDENESS and lack of caring or ability to treat a potential client with courtesy, unprofessional behavior, and just general incompetence as with this firm! It may just be that I made an appointment with the senior/owner, who stated up front that he'd be retiring soon.... I was early for the appointment, but then waited for 45 minutes AFTER the appointment time, with no apology, and then almost an hour of going over "how I'd done everything incorrectly," with nothing short of berating me, and how he wanted it done, diagramed for me (which was fine, but then he didn't want me to take notes saying that he'd give me the diagram, only to FORGET to give me the diagram!), and he didn't seem to know how to even make a copy of the few documents that needed to be sent w/ returns, so he just kept the originals... I would have made copies ahead, but my printer was malfunctioning, and we are talking less than 10 pages of W2's,etc.. Went home feeling like "Man! Does this guy have early dementia w/ temper issues, or what?" After I worked for several hours back home to "re-organize" what was always easy for my other CPAs to use, I sent to him, only to receive yet further ridicule from "Larry" who after waiting almost 2 weeks to get back to me, then said when I finally called to find out "if he received or had any questions" that he'd "had thousands of clients and not one had ever questioned or had trouble following his directions!" He then got really angry and said that he "didn't think we were a good match and he would not be able to prepare my taxes!" So, if you go with this firm, I hope that the younger son or daughter in the firm (Larry's kids), will be able to treat you with courtesy and competence. Larry definitely needs to retire. To the extreme that I copied my letter back to him to his son, hoping that perhaps he'd take over for a potential new and easy to work with client.... I'm guessing they walk on eggshells around their dad. Sad, but not the way to run a successful firm!

Bel and the team at Heaton Bennett did an awesome job finding coverage for my niche business. I was…read morein a rush to bind a new policy and needed the usual rush on a COI as well. Bel was super helpful and the COI support staff were proactive and helpful a well. It's been a while since I've received a "concierge" level of service and it's great to know Heaton Bennett is willing/able to be that kind of partner. Highly recommend this team.

I called Progressive for an area agent, because one of the three policies that I was looking to…read moremove over from State Farm required an agent. Ray, and unusual man, picked up the phone. I told him exactly what I was looking for, and in all honesty, he acted like a total scam artist with regards to fees that they charge outside of the actual insurance cost I wanted a quote on from Progressive. He was very rude, and again, oddly dishonest. You should run from these kind of people.

The attention to detail, intelligence with tax and estate matters, customer satisfaction and…read moreprofessionalism of staff, is bar none! I've worked with Figer and Co for years and have gladly referred them to anyone seeking a top tier CPA group. Thank you, Mike and staff!

We've been a client of Figer & Company for 11 years. I cannot recommend them enough, especially…read moreNichole. She is very professional, works quickly and thoroughly, and takes as much time as we need to walk through our taxes, answer our questions, and help us plan for the upcoming year. She not only has helped us navigate complex tax situations in the past, but she makes herself available for tax questions throughout the year as needed. As a testament to how much we value working with Nichole - we moved away from Austin 6 years ago, but we still rely on Nichole and Figer & Company to help us file our taxes.

I've been insured my entire lifetime and only started looking for better coverage when State Farm…read morekept raising my rates and were RUDE when I even called them. So, one day, I just called Southwest Insurance Center because they are right around the corner... Within a few minutes, Shawncy called me back and told me she could save me $1,000 a year on my homeowner's insurance and $500.00 a year on my cars! I was flabbergasted! We just added another car to our policy today -- holding our breath for a huge increase in premiums! DID NOT HAPPEN. These are the nicest insurance people I have EVER met and am so grateful for their personal, professional courteous customer service. They offer a lot of options for insurance and really work hard to give you great service AND great rates. They are the best! Melissa Puntenney

We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

Watkins Insurance Group has been outstanding to work with. They are consistently professional,…read morecourteous, and genuinely attentive to our needs. We're truly grateful we chose them for our insurance and look forward to continuing our partnership for years to come. I would happily recommend them to anyone looking for reliable, high-quality service. Mike Walker GardenHouse Plumbing LLC

I was pleased with how attentive Amy Wilkie was in walking me through the transition from my…read moreprevious agency. She has been responsive to concerns I raised and sought alternatives when questions arose. It felt good to again have an advocate for my insurance needs.

Berkeley helped us catch up on several years' worth of tax filings and brought us a measure of calm…read morewe haven't felt in years! She's kind, patient, does quick work, and she's unfailingly professional. Don't hesitate to request her services. She's awesome!

I've been working with Amani Desravines for several years, for personal and small business taxes…read more They are responsive, efficient, and ethical. They've proactively filed extensions when needed, reminded me about extra forms or reports as regulations change, answered a bunch of random questions about weird tax situations, and been speedy with preparing returns. For simple returns, I believe the govt should offer & expand free tax filing, but when situations get more complicated, this is who you want helping you. Highly recommend getting a consultation if you are looking for a CPA firm in the Austin area.