Bel and the team at Heaton Bennett did an awesome job finding coverage for my niche business. I was…read morein a rush to bind a new policy and needed the usual rush on a COI as well. Bel was super helpful and the COI support staff were proactive and helpful a well. It's been a while since I've received a "concierge" level of service and it's great to know Heaton Bennett is willing/able to be that kind of partner. Highly recommend this team.

I called Progressive for an area agent, because one of the three policies that I was looking to…read moremove over from State Farm required an agent. Ray, and unusual man, picked up the phone. I told him exactly what I was looking for, and in all honesty, he acted like a total scam artist with regards to fees that they charge outside of the actual insurance cost I wanted a quote on from Progressive. He was very rude, and again, oddly dishonest. You should run from these kind of people.

These guys really know what they are doing. Been with them for years and can't say enough good…read morestuff about them. Save your time, money, and energy and just call them. Frank F

I have used Dean Davis for over 30 years. Great people and research of insurance providers, of…read morewhich they only suggest the best ones though may not be cheapest. My name is John Bode; wife is Marzenna Case who has used them for over 20 years. We have mostly used them for auto and home, but at times we did not quality for home since old roof until last year.

Stephanie was very helpful! Good customer services! She found the best and affordable insurance! I…read morerecommend her very much!!! Also, Lili and Mona are great. They always try to help me any time I go. Great job

Tiffany is great and very knowledgeable! She has the customer's best interest in mind when looking…read morefor the best coverage.

Progressive loves to market its Snapshot program as a way to "reward good driving," but don't be…read morefooled--it's more of a trap than a benefit. In reality, they use it to surcharge you into unaffordable monthly premiums. I clearly did not read the fine print carefully enough when I signed up, but now I'm stuck with a $325 surcharge on top of a $190+ monthly premium--all because of hard braking in Austin traffic. Seriously?! If you've ever driven here, you know slamming on the brakes is practically a survival skill. The nerve of them to penalize me for avoiding accidents! Lesson learned: be very cautious with insurance companies and their so-called "savings programs." Progressive turned out to be just like the rest--quick to take your money and slow to offer real solutions. I'm officially over it. Now, I'm looking for better auto insurance options and ideally a bundle with home insurance. If anyone has recommendations for a company that actually values its customers (and doesn't sneak in ridiculous fees), I'm all ears!

They should be ashamed of themselves. Their driver was at fault in my accident and they ignored and…read morepushed me to the side for more than a year. They always have an excuse for why they're taking so long or why they're not giving people what they deserve. In the end, they left the car at the mechanics shop for more than two months accruing storage fees and wouldn't take possession on the vehicle, leaving me liable for what is owed to the mechanic. So

Laura is patient and very knowledgeable .She worked really hard to get us the coverage we wanted.read more

In a world where insurance agents are rarely on your team, the friendly, efficient folks at Titan…read moreoffer a breath of fresh air. They helped me to understand my options and made me feel very comfortable, while ultimately finding me the perfect plan to save me a great deal of money (compared to several other quotes). Bernice at the South Congress office was patient, thorough, and quick, while maintaining a very sweet demeanor. A wizard on the search engine, she tweaked my search several times to get me various discounts, and seemed committed to taking extra steps to hook customers up in a way I have never encountered and certainly never expected from an insurance agent. Intuitive and respectful, Bernice refrained from asking me if I wanted any added stuff that she could tell I didn't want. TItan lives up to its claim not to try and sell anything, but rather to educate the customer, in that way. When it came to paperwork, she put papers in front of me one-by-one, briefly explaining each, allowing me to take my time and to thoroughly understand all the signatures required. Titan offers the latest, most convenient techniques, such as automatic electronic payments and paperless accounts (both optional, of course), which save you money! I highly recommend heading to Titan for any and all of your insurance needs. You'll walk out with a better understanding of the product and a more affordable long-term plan.