We have used Eddie Tovar and his company for several years and I've got to say the customer service has consistently gone downhill. This will be our last year using him because we cannot get him to return our calls or give us progress on the tax return. I'm not sure what has happened, but I would not recommend him to anyone at this time. And he isn't cheap! read more

Eddie and his team are highly knowledgeable about taxes and tax law. I would highly recommend them! They are very professional and efficient! read more

Extremely reasonable prices and very efficient! So glad we trusted them to help us get back on track

Excellent service! Been coming here for years and never disappointed. Very professional efficient and knowledgeable staff! Love them

DO NOT HIRE. HORRIBLE experience with Mr. Eddie Tovar the owner of Premier Tax in Austin, TX. He had my documents for weeks prior to the 4/15/25 deadline. He didn't contact me. He didn't tell me to make an estimated payment prior to 4/15/25. He didn't return my 3 phone calls or email and he didn't finish my tax return on time. Thinks only his time is important. When I finally did get an appointment he took another person into the conference room who did not have an appointment well I sat and waited for a half an hour or more. Got a notice from the IRS that my return was received on May 18, 2025 and that I owed taxes and penalties of $202.73 when I paid exactly what he told me to pay and what was reflected on my return. Most stressful tax season ever. read more

The person I was with really did help me a bunch! He was very nice and straightforward with everything. A really sincere employee you guys have! I"ll surely come back again !! read more

Great service every time. Very knowledgeable. Third year in a row of our taxes being processed.

Always a great service and Eddie is very helpful...and very professional, everyone there make you feel very welcomed...

BUYERS BEWARE OF THIS BUSINESS AND MAN: From 09/30/2020 to 06/29/2021 I have paid Mr Tovar $ 13,365 to do the following: Prepare 2013-2020 QB bookkeeping, file tax returns and set my business up as a 1120-S. What he did not do was setup payroll, necessary to achieve a IRS tax savings, as compared to Schedule C. Mr. EduardoTovar with PremierTaxService,Inc refuses to give me my personal tax documents and a full QB backup of my bookkeeping records that I need to amend my tax returns, that he refused to include my business expenses that were paid in cash. read more

Premier Tax Service - Tax Services Near Me - Austin, Texas

Great service! Fully knowledgeable and helped me understand what I need to do for the following year. No more turbo tax for me!

The best tax company out in Dallas Fort Worth area great service and gets the job done fast also

Hired Eddie to help with taxes and paid $360 discovery fee required. Got a quote on services that started at $1650. Tried to call back to pay for service to begin and was unable to reach anyone at his phone number. Tried several attempts, left multiple messages, emailed, and no response. So pretty much wasted $360 on what looks like a scam. Have a couple of friends that have had trouble with stuff he's done for them as well. Go elsewhere! read more

Eddie and his staff was great, it was a big relief to finally handle my tax problems, thank you!! Highly recommended. read more

Premier Tax Service - Eddie Tovar, Owner Premier Tax Service - Tax Services Near Me - Austin, Texas

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Facts when attempting a simple tax amendment with this company: - I submitted a request in November - It is now March and my request has not been completed (simple amendment) - After calling at least twice per month, I received no follow up from the front desk, nor an actual tax adviser, even after asking for it each time - had to resend documents because they were either lost or the front desk/adviser was too lazy to search for it in their email (probably because it took them months to realize they hadn't begun my request) - there's about a 1% chance that when you call in, Sarah at the front desk is going to care about your issue, or the fact that you haven't received a follow up. Instead, she will defend the busy schedule of the tax adviser. Here's an idea - if the client asks for a follow up and the adviser is busy, at least the front desk could call for them with some update or timeline. Nope, not here. Just get a 'we're busy' response. Nothing more. I do not recommend this business because of an entire lack of service, both experience in service and the ability to complete a task. Soft and hard skills completely missed. read more

I honestly don't know where to begin, so let's just jump in w/ DO NOT deal w/ Premier Tax Service. I am going to tell you about last year's experience, then I will tell you about this year's experience. You're probably asking why did I go back the second year if the first was so bad, well b/c I'm an idiot. Side Note: I was recommended PTS by an ADP representative trying to sell me payroll, which by the way, Eddie will try non-stop to get you to sign a deal w/ them b/c he gets a kickback. If you're on the fence about it, he will literally have an ADP rep come into the office while you're there and go over the paperwork w/ you and push for you to sign. Just remember this if you don't have payroll and decide to see Eddie anyways. As soon as you hear ADP and how much you need it, you'll realize this post is an honest indication of how the rest of your experience is going to be. Last year: I called PTS to set up an appointment, which was done successfully, but like most people, I imagine, I asked what I needed to bring in and what kinds of things I should be thinking about, like categories for expenditures or education considerations or various credits etc. I was told that they would email me a list of expense categories and bring anything else I think may be needed. I never received the email. I show up for my appointment, Eddie looks everything over, says I'm missing a few things for what I'm claiming (hence I asked what I needed to bring in), but then prepares my taxes and has me sign. He then processes my payment to PTS, over $600 for a personal return and business return, and reminds me that I need to send him over the missing items. He then explains how I can pay the IRS the taxes owed. No problem right? Wrong. I send him over the items and don't hear anything for a week. So I call the office and am told someone will call me back, never did. I write an email, never receive a response. It got to the point that I had to call, and write an email, every 30 minutes begging them to complete my taxes so I can pay what's owed. This took OVER TWO MONTHS for them to file my taxes and the email afterwards, which was received on April 11, 2019, literally said, "Everything has been handled. You can make the IRS payment at any time now. Best if you pay by April 15th to avoid penalties and interest." In short, PTS is comparable to a bad waiter. Doesn't really care about their service and as soon as you pay the bill, don't expect anything more, even if you haven't received everything you ordered. This year: I call PTS to set up an appointment and they tell me, "just send in the documents, you don't need to come in." Sure, maybe some would prefer this option, but when I deal w/ my money, I want to handle it in-person if possible so I can ask questions should any pop up. After a five-minute back and forth, they tell me they have to go talk to Eddie to see when he is taking appointments. I can't say for sure whether or not he helicopter parents his staff, but in all of the interactions I've had with them, I can't blame him for doing so either. Interesting fact, I didn't see one familiar face in his office this year, well except for his own. So I go in, we do the preliminary dance, I leave w/ my to do list. Coronavirus happens, life gets shuffled, and I end up reaching out again end of March/beginning of April. I have to leave town for work and am told not to worry, they will file the extension for me. Sounds good, thank you. WELL, one thing I was not aware of, that would have been nice to know, is that extensions only adjust the timeframe in which to file, not deadline before which taxes owed should be paid. So what happens is I go to see Eddie when I get back and sure enough, I have fines and fees added to my return that I need to pay. The frustrating part is that I made relatively the same amount as I did the prior year, so we had a good guesstimate of what I would owe. I could have just made a payment to the IRS before April 15th and so long as paid 100% of the taxes from last year's return or 90% of the taxes from this year. So long as you do this, you're good through the extension and can pay the remainder once you file. I would not have incurred any fees or penalties. If you happen to overpay, well then the excess amount gets refunded to you like any other taxpayer. So Eddie cost me money there. I thought CPAs helped taxpayers save money. To make an already unpleasant experience worse, I was charged over $800 this year for the same two tax returns that weren't anymore difficult than the year before. Literally, a more than $200 increase, and actually topped the charts on the most I've ever paid to have my taxes done. Lastly, if you think the communication from the company was better this time, you are sorely mistaken. Same story, different year. Call call call, email email email, and finally something happens. Austin is not a small city, tax preparers are abundant. DO NOT spend more money on worse service. read more

I am so grateful to Eddie and his friendly and attentive team. Eddie helped dig me out of a hole almost 10 years ago and I have been going back ever since. He is a good listener and made me feel supported. He is on my side! I needed to feel like that at a time when the anxiety in dealing with my taxes was overwhelming. I refer my friends and relatives to Premier Tax Service. Also, very helpful that he and some of his staff are fluent in Spanish. read more

I did not know this was here. Eddie saved my back side several years ago. Have not had any problems since. I would recommend him. Thank you both . . . read more

Who wants to do taxes? Not me, but Eddie does! He does a great job with my companies and strives to do the best to get me all the deductions possible. This is a complicated job I never want to get my hands on and Eddie is the best for this job! read more

They helped us with our taxes and we got back more money than what we were planning on doing taxes ourselves. Very honest. Highly recommend.

Terrible experience, perhaps yours would be better. I received inaccurate tax advice from his staff constantly, could barely even get Eddie to pick up a phone call, read an email, let alone perform an actual tax service that required any skill for my LLC. He never remembered my name, my business; punted my taxes to lord knows how many other people in his office - perhaps my business wasn't lucrative enough. (He's super quick to get paid, though!) Had my money for three weeks with no results at all, no courtesy calls, nothing. I learn today he's got someone that's just now touching my file, and she claimed to have questions but couldn't find my contact info. LAUGHABLE. I got a refund so I can actually file and be compliant. Biggest waste of time. My refund check is just at his desk. Doesn't even come to acknowledge me - no apology, no explanations - just business as usual. Must be nice to ruin someone's year and not give two craps. Like I said, you can judge by your experience. To me, he's just eager to get paid and then put you off as long as he can. read more

Horrible! Eddie was rude and not professional at all! He didn't do what he said he was going to do and on top of everything our refund was 3 less than what he said it would be. He took a long time in emailing me my forms after I called numerous times. read more

I would never ever recommend this place or Eddie Tovar to anyone I know. I felt rushed and like he did not care about me or my best interest. Getting ahold of him is near impossible multiple emails and calls before I ever hear back. I was pushed into using payroll service I didn't need or want to use. I felt like I was completely taken advantage of. Now he won't give me copies of the paperwork that I need. Says he doesn't have it. completely unprofessional read more

Eddie is a consummate professional and SO dedicated to his clients. Whether you're a person or a business - if you stopped me in the street and asked me "quick, recommend someone to me - hairdresser, home builder, accountant, personal assistant - who's your most valuable contact?" I would answer Eddie Tovar and Premier Tax Service in Austin, TX. I have referred tons of people to Eddie and he has changed their LIVES, especially business owners. read more

I would recommend Premier Tax Service to anyone. They where friendly and gave it to me straight! I've been with them for over 4 years and they treat you like family. read more

After being recommended to Premier Tax Service, we decided to change accountants and boy are we glad we did! The service was excellent and very professional. We ended up getting our biggest refund ever and the preparation fee was about one third of what we had been paying for many years. Our previous accountant would charge us for every second of her time and we never knew what the cost was going to be. Eddie quoted us the flat fee right from the start so we knew what to expect and were pleasantly surprised. If you're looking for a great accountant and one whose specialty is dealing with IRS resolutions, Eddie is your guy! read more

Eddie and his firm are professionally equipped to handle a variety of tax and financial needs. I have been a small business owner for over 10 years with constant adjustments in approach to clients. Eddie has been consultative and responsive to my needs. If anyone needs someone to guide them through complex issues and work directly with the IRS on your behalf - Premier is a great partner. read more

Eddie Tovar is the worst tax advisor I have ever done business with. He wasn't very knowledgeable and has an issue with following through. I contacted Eddie in the beginning of February to get my taxes done at first I was missing some information to file my taxes but had everything ready and sent out to him February 20th. This took me sometime since everywhere I called to see exactly what form I needed he would have a inexperienced receptionist try to help me instead of contacting me directly. I had to keep calling him for him to do my taxes and finally on march 12th he got it e-filed. So it took him 2 weeks to finally do the paper work and tell me he was sending it in. I waited until April 8th to email him about still not receiving my taxes he then told me he needed to get a copy of my ssn. So after a month of not hearing from him I have to call to find out not only did he not send it out he still needed more information from me. I tried calling him but he was refusing to take my calls and would only speak with me on email. At that point I told him I wanted a refund and I would be going else where. He didn't apologize for his incompetence or anything. At this time he told me on April 8th he was refunding me with a check that I am still to receive so I contacted him again and he still hadn't sent it out. His complete disregard and laziness will destroy his company. Currently just filing a claim with my bank instead of waiting for Eddie to sit on his ass and do nothing. NEVER GO TO EDDIE TOVAR, SAVE YOUR TIME AND MONEY! read more