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    Hawx Pest Control

    3.3 (80 reviews)
    Closed • 8:00 am - 8:00 pm

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    So after reaching out Hawx refunded my $200 cancellation fee after I told them I would contest the charge with my bank since they didn't provide already paid services for 3 months on the rodent baiting.

    Making appointments are asinine when you can't get an appointment for over a week for a follow up appointment because you're having issues. I was only with this company for almost 3 months but it was nothing but issues and what made me cancel completely was they sprinkled the chemicals that clearly say on the bottle keep out reach of children right onto my children's train table and the water table. Which yes there was water it had just stopped raining 1-2 hours before they got here and was raining the whole day before. When I called about the problem it was basically we are sorry that shouldn't have happened wash it with soap and water. I've called twice about needing a heads up before arriving and this last time I got a call stating they were 2 minutes away. The time before they gave me a 5 minute warning and I asked to be given a little more time but that didn't happen. Definitely not worth the money at all because while waiting to be re- serviced because the first one didn't work I've had to go to the store to get my own products to take care of the situation because they can't come for over a week and twice I've had an appointment canceled for no reason so then they have to reschedule and it's still a few days out. If you have issues or have any questions about your account and call you will get transferred to at least 3 different people. It seems each person only knows how to do one little thing and then has to transfer you. Stay clear of this company.

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    2 months ago

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    25 days ago

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    6 months ago

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    17 hours ago

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    13 hours ago

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    6 days ago

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    14 days ago

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    1 month ago

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    5 days ago

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    15 days ago

    Efficient, and effective. Tech Alan was great! So far so good. Am pleased with service so far

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    2 months ago

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    1 month ago

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    22 days ago

    Marcus was courteous and very quick with his visit. He sent us a detailed report explaining what the service included.

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    3 months ago

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    3 months ago

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    3 months ago

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    19 days ago

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    2 months ago

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    3 months ago

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    3 months ago

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    3 months ago

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    11 months ago

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    2 months ago

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    1 month ago

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    3 months ago

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    6 months ago

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    2 months ago

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    2 months ago

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    5 months ago

    I have appreciated the quality of service, timeliness and professionalism of the crew and have been very happy with them for three years now

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    5 months ago

    Fantastic. Extremely professional and friendly. Explained everything before the work was done. so happy

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    3 months ago

    Very nice to work with and professional. Very thorough. The pricing was very budget friendly.

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    3 months ago

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    3 months ago

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    6 months ago

    Satisfied Customer of 3 yrs. - Very Professional reps and Quality service. Keeps those spiders and ant squads under control =)

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    3 months ago

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    Page 1 of 2

    Ask the Community - Hawx Pest Control

    Review Highlights - Hawx Pest Control

    “Anik thank you for getting my house all sprayed up and getting the job done correctl.”

    Mentioned in 3 reviews

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    Brody Brothers Pest Control in Owings Mills

    Brody Brothers Pest Control in Owings Mills

    (67 reviews)

    We had rodents getting into our garage and house. Compared to other pest control companies, Brody…read moreBrothers identified at least six additional openings. They're significantly more thorough and detailed. Tim was super knowledgeable--great at explaining, identifying the holes & setting up traps. Fast forward a couple of months, there's much less activity, but we were still finding droppings. They finally called in an expert named Willian & he was just spectacular. He's hardworking, detail-oriented & not afraid to get his hands dirty. Compared to the other workers, he found at least 12 additional openings in the most unexpected areas. He even crawled into the space underneath my deck to fix the holes! I'm not sure if Brody Brothers reads Yelp reviews, but if you do, please do whatever it takes to retain Willian. The guy's a superstar!

    Brody Services failed to deliver the solution I contracted them for, misrepresented their methods,…read moreand ultimately banned me as a customer for canceling a contract that they themselves assured me I could end if the problem persisted. Because of our home's location, field mice are expected, but they began entering our home in significant numbers. We used traps and disposed of them ourselves but wanted a professional solution. Before signing a one-year contract with Brody, I explicitly asked whether I could cancel within the first year if the issue continued. Their answer was "yes". After signing, the representative told me that "mice communicate with each other," implying they learn trap locations and warn others. My husband, who grew up in the country, immediately dismissed this as nonsense. I told her I did not sign a one-year contract to be told the only solution was moving traps around. Their first service confirmed my concern: they simply took my traps, moved them around, and placed a few of their own--sometimes directly next to mine. They did not treat the issue, did not seal entry points, and did not provide any professional intervention beyond what we were already doing ourselves. Meanwhile, mice continued entering under the garage door, which Brody claimed they would a replace a liner that should resolve it. Later, they said the part was on backorder. It never arrived. They should have disclosed upfront that: * They planned to rely on trap moving rather than actual treatment. * The garage door guard was unavailable. * They could not realistically prevent mice from entering given our location. * A one-year contract would not add value. Instead, I was misled into a contract that provided no meaningful service. I canceled because they were dishonest, ineffective, and did nothing beyond what we were already doing. Canceling was not an attempt to cause trouble, it was a response to poor service and there was no intent of a bad review as I believe businesses make errors however... Fast forward to today: we have an annual ant issue and wanted a one-time treatment. This is a bit different than a mouse concern and more likely to have an effective solution. I called Brody for a quote (along with a few other pest control businesses), explained that the mouse service had not worked out, and after being placed on hold was told I am banned from receiving Brody services because I canceled a contract early--despite being told I could. I never spoke badly about Brody and even sent them a customer who I will now be sharing this experience with. This is unprofessional, retaliatory, and a clear warning to others to not sign a contract with Brody unless you receive a written guarantee that their services will fully resolve your issue and that you will not be banned if you have sufficient reason to cancel. I was kind, understanding and I also failed to mention, they had a billing concern too, so they had to apply the overcharge to a future visit, but what if I had not caught that overcharge? I was not going to give this review until the representative on the phone told me good luck in the future in a condescending tone when all I asked was for her to pass along my feedback. So this should better get their attention. They were dishonest, ineffective, and punitive when held accountable. I'm no longer able to support this business.

    Ehrlich Pest Control - Ehrlich uses the most effective treatments with the least environmental impact, taking into consideration your home and family.

    Ehrlich Pest Control

    (12 reviews)

    Since switching over to a "call center", Ehrilch customer service has gone severely downhill. It…read moreseems as though the call takers have no real idea of what pest control services are offered, or don't know the difference between a wasp, hornet, or honeybee, although I thoroughly researched before I called. The set up an appointment for Monday 9/22 between 9-10am. No one had arrived at that time, I received no phone call informing me of the technician being late. It wasn't until I called at 11am, that I found out he was held up by another customer (understandable), but the called taker, had to call the technician to find that out, and then proceeded to have the technician call me. If I could give just the technician 5 stars, I would. He called me promptly, explained the situation, asked me to send pictures of what I had, and explained to me that Ehrilch doesn't service honeybees (pollinators). He then gave me GREAT advice; I thanked him and hung up. Moral of the story - We call could have saved each other a lot of time if the call representatives were knowledgeable of the company's policies and coverage beforehand.!

    I paid ecoshield to handle my ant and spider problem. They took my money but never did what I paid…read morefor and on top of that they lied. I was left a door hanger saying everything was done including inside my house. My daughter was home all day and said no one knocked on the door to let me know that they were here.so I called and told them that nobody showed up but they said he did and he completed all the work he was supposed to including inside my home and my garage (even tho I don't have a garage). And now they won't refund me my money and they continue to lie to me every time I call. Don't ever go with eco shield for anything everyone I dealt with on the phone were nice but didn't do anything to help. It makes me sad that these big companies treat customers so bad I never want to be in that position again. The only reason I gave them a star was because I had to

    Hawx Pest Control - pest_control - Updated September 2026

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