Anik inspected area and treated my home. He called ahead and arrived early. He was professional and respectful. He removed traps and glad that he treated my home. read more

I'm not exactly sure what all they consider "landscaping areas" but if I'm to go by the pictures they sent there were only two areas around my home that were potentially done all in the back of my home. Nothing out front and I can tell because I still get the random ant running across my bed at least once a week. I did request that they treat the area around my pool because there are so many ants but I don't see that there was anything done. It'll take a couple of days for me to see if that area was treated due to a very big thunderstorm we had last night that drove the ants to cover. I can however say that I haven't had a single ant in my kitchen so far this year. The spiders are invading in ridiculous numbers so I've been spraying the inside of my home with some pest repellant I have. Honestly, I'm underwhelmed with my service. I know that there's no completely "bug free" home, but I can't say that what they're doing works longer, but for a day or so. every one on the staff that I've communicated with seem very nice and just lovely. I'm pretty much meh about the overall service though. read more

The service technician "Paul" was excellent, he Took his time to walk the property and address any of my issues. He was polite,timely and Very knowledgeable. I'm very happy to make the switch to the HAWX! read more

Paul was thorough in applying the pesticide to designated areas and was able to treat areas that are showing high traffic of ants. Video provided areas that were treated read more

Outstanding results: we've had seasonal ant intrusions for years, tried all sorts of self applied baits, sprays, and treatments, with little success. With the first treatment from Hawx, I literally -literally! - immediately saw streams of ants migrating en masse away from my house. Whatever black magic they do, it's been the solution. Plus, it's all been done from the outside so super convenient, and after treatments I get a detailed report with photos covering everything they did. The service technicians doing the treatments are always very nice as well. read more

So after reaching out Hawx refunded my $200 cancellation fee after I told them I would contest the charge with my bank since they didn't provide already paid services for 3 months on the rodent baiting. read more

Hawx Pest Control - Pest Control Near Me - Linthicum Heights, Maryland

This service is good so far. One issue. Last week a tech left a message ge went over his time in last job and not going to be able ti make it. The service would have ti be rescheduled. We'll aint hear any call back. I had to call and let them knkw. And the admin said that she didnt see a rescheduled service placed in the system. She had to do it that day. Why would I have to call to reschedule a service im paying monthly on? That is on the employees am I correct?.so that first message up, ill watch if it happens again. Im canceling the service. I should not have to call to reschedule anything if im paying you monthly. The office should have called me later to tell me when they would be back out. read more

I signed up for 2 services. The majority of my land is in my backyard. When I review their reports, they simply say they did not do any work in the backyard because the gates were locked. However, they never give me any notice about when they are coming, I simply get a notice that they have that they have "completed the work". It's a lie. read more

Making appointments are asinine when you can't get an appointment for over a week for a follow up appointment because you're having issues. I was only with this company for almost 3 months but it was nothing but issues and what made me cancel completely was they sprinkled the chemicals that clearly say on the bottle keep out reach of children right onto my children's train table and the water table. Which yes there was water it had just stopped raining 1-2 hours before they got here and was raining the whole day before. When I called about the problem it was basically we are sorry that shouldn't have happened wash it with soap and water. I've called twice about needing a heads up before arriving and this last time I got a call stating they were 2 minutes away. The time before they gave me a 5 minute warning and I asked to be given a little more time but that didn't happen. Definitely not worth the money at all because while waiting to be re- serviced because the first one didn't work I've had to go to the store to get my own products to take care of the situation because they can't come for over a week and twice I've had an appointment canceled for no reason so then they have to reschedule and it's still a few days out. If you have issues or have any questions about your account and call you will get transferred to at least 3 different people. It seems each person only knows how to do one little thing and then has to transfer you. Stay clear of this company. read more

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Efficient, and effective. Tech Alan was great! So far so good. Am pleased with service so far

Pavel appeared on time and performed several services which Terminix needed several techs to perform. He took about a hour to cover all inspections and to complete a few applications for mice, bees, insects in general both inside and outside my home. So far they look like a winner. Great value! read more

I would strongly caution anyone considering Hawx to pay very close attention to their billing practices and keep everything in writing. In my case, the last service shown in their portal was in April. After my card stopped processing, Hawx stopped coming out, which I completely understand. What I do not accept is continuing to bill me for months afterward while no service was being performed. I disputed the May, June, July, and August charges in writing and repeatedly asked Hawx to either provide records showing what service was performed or identify the contractual basis for continuing to bill while service had stopped. They did neither. Instead, I received repeated canned responses telling me that the matter "cannot be addressed via email" and that I had to call. That was especially frustrating because I specifically wanted the dispute documented in writing. I gave Hawx multiple opportunities to address the actual issue. They chose not to. My concern is not simply that I disagreed with a bill. My concern is that when presented with a clear, specific billing dispute, Hawx would not substantively address it in writing and instead repeatedly redirected me to a phone call. I have disputed the balance, revoked authorization for them to charge the payment method on file for the disputed amount, and documented the matter accordingly. Based on this experience, I would not recommend Hawx. read more

Marcus was courteous and very quick with his visit. He sent us a detailed report explaining what the service included.

VERY CONCERNED. I contracted with Haux in April 2026 and since then I have had two incidents with increased ants and when I contacted the office (not a local office - you are talking with an overseas team) with a concern that required follow-up, they cannot send out a team for over 2 weeks. They do not have the resources to come back for problems. Recommend caution before signing with them read more

Alan came and inspected and treated our home for pests. He did a wonderful job and was very thorough. We are happy with the treatment provided to our home. read more

Very pushy door to door salesman would not leave my property after asking him to leave multiple times. I said do not ever come back and He said 'not that I would want to' But came back my to say all of my neighbors are so nice so why am I so rude. I should be able to be in my yard without being harassed. read more

Hawx Pest Control - Pest Control Near Me - Linthicum Heights, Maryland

I made the mistake of contacting Hawx Pest Control for a new rodent problem, and my experience was extremely disappointing from start to finish. When I called, the representative described a service that sounded comprehensive. I was told the initial visit would include a full home inspection, bait boxes for the rodent issue, and treatment for crickets and other common household pests. I was also specifically told that if I decided not to continue with the recurring service after the technician's visit, I would have a cancellation window and could opt out without issue. My appointment was scheduled for between 8:00 a.m. and 12:00 p.m. The technicians didn't arrive until approximately 2:30 p.m., and no one called or provided any updates about the delay. When they finally arrived, they appeared to have no knowledge that I had called about a rodent problem. They seemed prepared only to perform an exterior pest treatment. I had to explain that the entire reason I contacted Hawx was because I had mice. The technician then came inside and placed a few inexpensive sticky traps--without any bait--in random areas of my home. These were the same type of traps I could have purchased myself for about a dollar at a discount store. There was no inspection, no bait boxes, and no meaningful effort to address the issue I had called about. After this poor experience, I contacted Hawx's corporate office and spoke with Kaylan. She was initially very understanding and confirmed that I was still within the cancellation window. She encouraged me to give the company an opportunity to make things right by issuing credits and arranging for technicians to return and provide the services I had originally been promised. When she was unable to get in touch with the local office, she assured me that everything had been canceled and a refund would be received in 7-10 business days. Then, on July 14 at approximately 5:15 p.m., Kaylan called me back and said she had spoken with her supervisor, who informed her that she could not honor what she had previously promised. Instead, I was told I would have to pay a $199 cancellation fee. I was charged $199 without being able to speak with anyone further and original services were still not rendered. I have no problem with a company enforcing its contract when it actually delivers the services it promised. However, I did not receive the service I purchased. I contacted Hawx because I genuinely needed help with a rodent problem, and the technicians failed to provide the inspection and treatment I was promised. I spent hours waiting for a late appointment, received inadequate service, and then was charged a cancellation fee after being told my cancellation had already been processed. When I asked to speak with a manager because I was receiving different answers every time I called, I was told I could not be transferred to anyone else. I was informed there was nothing further they could do, the call was ended abruptly, and I was ultimately charged despite never receiving the proper service. My experience with Hawx Pest Control was frustrating, misleading, and a complete waste of my time and money. My advice: Do not use Hawx Pest Control. The services they promise over the phone were not the services I received, and my experience with both customer service and the cancellation process was unacceptable. If I could give the company zero stars I would! I have never received service this poor!!!! read more

When I purchased my agreement with HAWX Pest Control, I was told by the salesperson that I would pay a one-time fee followed by a monthly fee. I was also told that the service would include at least one treatment per month, with additional services available at no extra cost if needed. My initial contract started in June. During the first month, I received service twice, but I have not received any service since then. This is an inside-and-outside service agreement, and because I work from home, I would be aware if technicians had come to my home. I have now been charged $195 for approximately three months without service. When I called to cancel, I spent an unreasonable amount of time on the phone and repeatedly requested to speak with a supervisor. However, I was never connected with one. I am extremely disappointed with the customer service I received and the difficulty I experienced trying to resolve this issue. I do not understand why your salesperson represented the agreement as month-to-month with the ability to cancel at any time, only for me to later receive a $200 cancellation fee. I relied on the information provided to me when I signed up, and I feel that I was misled. The lack of service, the difficulty reaching a supervisor, and the cancellation fee are unacceptable. I am requesting that HAWX review my account, waive the cancellation fee, and confirm in writing that my contract has been canceled without any further charges. I also have a second contract that I need to discuss with your company for clarification and possible cancellation. I would appreciate a response from someone who can properly address these concerns and help resolve both accounts. I hope this message reaches someone who is willing to take responsibility for the customer experience and help resolve this matter fairly. I also hope the company reviews how its sales representatives explain contract terms so future customers are not placed in a similar situation. Thank you for your attention. I look forward to your response. read more

Very difficult company to work with. If you ever have a pest infestation that would need immediate attention from your pest control company. Don't bother calling Hawx, because they'll get to that infestation when the technician has open availability. Which could be days if not weeks. Absolutely unacceptable policy from a pest control company! Imagine paying a company for a service and not getting what you paid for. #BuyersRegret read more

Despite acquiring services from them they underperformed, underdelivered and generally cant get the job done. I would recommend avoiding doing business with this company and blacklisting their staff. Persistently bad at what they do. read more

Predatory company. Had a "kid" come to my door and try to sell me pest control, despite my no soliciting sign. I didn't answer the door for the first 10 minutes but he continued to knock, so I went outside to politely tell him to leave. Wouldn't take no for an answer, and even turned and got several steps away before he announced he was going into my backyard. When I told him I did not want him in my backyard, he seemed confused and wanted to know why! I mean, I don't want people I don't know in my back yard! These sales people need to adopt better sales practices before one of them gets shot for trespassing on someone's property! read more

Hawx Pest control is a trusted company and they provide a very good service at a reasonable value. Alan was our technician and he was very professional and explained the entire process in detail. read more

Very courteous and thorough pest control treatment outside by Anik today. And it included refilling termite monitoring stations and cob web cleaning, too! Great value read more

Sales person Spiro completely lied about the services to be included. Said all termite treatment would be included but when the tech showed up for initial treatment he let me know none were included. I ended up cancelling the entire service. I see many other reviews of shady sales tactics by the sales people. It seems to be a serious problem with this company and makes them generally untrustworthy. I will also mention I scheduled my treatment for Monday. Thursday I get a text that they are in-route which I informed them my appointment was Monday. Friday morning I have a tech knocking on my door who I again had to inform my appointment was not that day. read more

Would NOT recommend can't schedule an appointment online and it's hard to call because of the hours. They sprayed for mosquitoes I couldn't tell you how many times it works for the rest of that day and maybe one more day. I call to get them out to spray again and it's a week away. And the last person that came to spray used our water and never turned it off or even said they were gonna use it and didn't find out till hours later when I saw all the water bc it leaks. read more

This company is a scam. I had an extremely disappointing experience with this company. Communication was poor from start to finish. My appointment was rescheduled without explanation, and I received little to no notice. When I tried to get answers, I was repeatedly given the runaround. I was unable to reach a manager or supervisor despite multiple requests, and no one seemed willing or able to resolve the issue. The lack of communication, accountability, and customer service was incredibly frustrating. Based on my experience, I would not recommend using this company. read more

I would recommend this company to anyone that wanted affordable, reliable, professional pest control. My tech Dereck does an amazing job! Top notch service! read more

Christian really put my mind to rest. Thought I had termites but I don't. Even set up my next quarterly appt for me. He was very nice and explained things to look for. read more

Deceptive sales practices. Knocked on door saying our neighbor uses their services and we know they don't. Talked with neighbors later and they said salesperson said we used the company. read more

I have appreciated the quality of service, timeliness and professionalism of the crew and have been very happy with them for three years now

Fantastic. Extremely professional and friendly. Explained everything before the work was done. so happy

Very nice to work with and professional. Very thorough. The pricing was very budget friendly.

Anik did a great job! He treated all areas of concern. ............................................................................................................................................................ read more

My Hawx professional Keon and his partner were very personable and did a wonderful and speedy job treating my home/property. Would recommend. read more

Everett was great! He was barely out of his vehicle and spotted a hornets nest on the corner of the house at the edge of the roof, he took care of it! Very thorough, knowledgeable and polite! read more

Satisfied Customer of 3 yrs. - Very Professional reps and Quality service. Keeps those spiders and ant squads under control =)

Very friendly and knowledgeable technicians. Very thorough and detailed treatments. I am performing some work along by foundation in the front and one side of my home and Hawx will return for another treatment free of charge. read more

Bennie Chance was a true professional. He was polite and courteous as he described the treatment that our lawn and backyard would receive. He was quick and precise. And he did exactly what he said h would do. He also added value by providing recommendations as to how to keep our area mosquito free. read more

Alan did a fantastic job and was friendly with my dogs. He even did a courtesy treatment for yellow jackets he saw nesting on my home. Very polite and friendly read more

They employ door to door solicitation in neighborhoods clearly marked no solicitation. When asked to abide by the request of the clearly marked signs, their sales people say they will do whatever the F they want. This would be the absolute last company I would ever consider working with. read more