Literally the worst customer service imaginable. I called to shut off services, they kept me on the…read morephone for a half an hour. What should have been a 4 min conversation. Trying to sell me over and over again. Then proceeded to ask all personal questions about how many people use it. What did they use it for. Then proceeded to try and keep sell me all over again. Now I'm in the store to return the equipment. Already been waiting another half an hour just to drop it off. Who knows how long I'll be here. There's still like 10 or so people ahead of me.

The moment we walked into the Spectrum store in Kahului, we were immediately greeted by a rude…read morerepresentative. I know I'm short, but I'm very much an adult--with kids of my own--and I'm actually the one paying the whole family phone bill (yes, including my parents' ). He probably thought it was my parents' account or something, but that's no excuse for how dismissive he was. He kept cutting me off just to say, "that's on you," which was beyond unprofessional. I ended up leaving without upgrading and just called Spectrum directly instead. Way better experience over the phone than in this store.

Deshawn is knowledgeable, kind, efficient and patient. Upgrading my old, broken phone went…read moresmoothly. Highly recommend!

excellent customer service!!! professional staff!! best carrier ever!!! should have been with…read morethem sooner!!!say goodbye to spectrum, at&t,verizon!!! all you need is: t-mobile!!!

Ryan & Ash so nice, knowledgeable most of all friendly. Ryan helped me resolve my problem quickly…read morewhile greeting other customers and accepting deliveries. Plenty of parking.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Worst customer experience ever! In the course of 1 year I had to submit my identity "for security…read morereasons" 5 times! Also, they keep dropping channels while raising prices. That's too bad. On the internet side it really was fast, when it works! Switching back to the lesser of two evils. Also, customer service must be farmed out. Every single time I call, and I'm not racist, I get a CVS with a really thick accent. So it makes for some misunderstandings. That's too bad because they sold me on the internet speeds and streaming channels. When the internet is good I get the promised speeds I paid for. Now it's like up and down for speed. Streaming was good when it started, now it just bogs down and you have to wait for the channel to refresh. Not taking it anymore. Dumping Hawaiian Telcom. . .

Not worth changing to this company! I switched because of…read moreincreasing rates of another company and now Hawaiian Telcom is doing the same thing... Shame on you... The sales rep said they would never do this and 4 months in they are increasing the rate....

Great Staff, awesome sound and camera installation! All services provided by Makena IT are…read moreoutstanding, thanks Borris.

This is a great team overall! Very responsive and available to answer questions. We had our…read morespeakers overhauled and the sound is amazing! New camera service as well and the team led us through all of the functions. Very thorough! Highly recommend.