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    Hawaii Car Transport

    1.6 (539 reviews)
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    Repeatedly trying.
    Georgina B.

    Aggressive and responsive but angry when denied. Sean has repeatedly emailed and called, my plans changed and instead of being professional about it, he hung up on me. HAHA imagine if I chose to ship with them. :/ Go directly to Matson or Pasha. Skip the 3rd party nonsense. Value: zero. Service requested: happy I did NOT choose HCT.

    The child's toy that was left in our back seat

    UPDATE: we discovered that in a bottom compartment in our trunk, they also stole the jumper cables, jack, and first aide kit that came with our car. I do NOT recommend anyone use Hawaii Car Transport to transfer their vehicle to the mainland. They have horrendous communication and your car will arrive a month late. They also let whoever is in possession of your car steal whatever they can and then take your car for a joyride as many miles as they want with their kids in the backseat. They told us there would be "no problem" getting our car delivered to us from Hawaii to Utah Dec 20th-23rd. We knew that was just an estimate and that it would probably take longer because of the holidays. Our car arrived at port in California on Dec 17th and on Dec 23rd we called and were told that the carrier cancelled on transporting the car and that it wouldn't get to us until after Christmas. We were disappointed but not surprised since we were shipping our car during the holidays and people take work off. On Dec 27th we called again and didn't receive an answer. We didn't hear anything from the company again until January 3rd when they told us that our car still had not been assigned a carrier and that they had no estimated date at all to give us. The woman on the phone was rude and unhelpful and gave us no peace of mind. We asked if we could fly to California and drive our car ourselves but she said that they had been paying a port holding fee since Dec 26th and that WE would be responsible to pay the fee it if we tried to pick up our own car. Ridiculous. So we waited with no idea when our car would arrive. 5 days later they called and said they finally found a carrier. The truck driver was very nice and had better communication than the actual company did. He called us to update us on where he was and gave us an idea of when our car would get to us. The car finally arrived January 14th, 26 DAYS PAST THE ESTIMATED ARRIVAL DATE. When we inspected our car the outside was in perfect condition thank heavens, but when we looked inside we found signs that our car had been being driven by someone with a child. Our odometer had about 100 more miles than what it had when we dropped it off at the port in Hawaii, our car charger was STOLEN, the interface settings for the car screen were totally changed, there were greasy fingerprints staining the visor on the driver's side, and there was A CHILD'S TOY left in our back seat. A child has NEVER ridden in this car. I assume someone had been driving our car around with a small child in the back seat and that is super concerning to me. No where in the contract we signed said anyone would be driving our car around let alone with children in the car. At this point I'm just grateful our car even made it to us without any damage and I would NEVER recommend them to anyone to transport their car.

    Delivery of my motorcycle. Picture taken by my mother in law who had to receive shipment for me.

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    Page 1 of 14

    Ask the Community - Hawaii Car Transport

    Anyone ever received an update status with two different carriers and dates? We shipped our vehicle on the 1st, it had 21st as estimated del date. then it updated to the 22nd, then 23rd, then to 27th and this time with a different carrier.

    Yes. They create their own schedules which are not synced with the actual carriers. It took me 5 weeks to get my car.

    Were you able to pack ANYTHING in the car??? Just looking to pack a crib in the trunk

    I agree with the above people. Their customer service is awful. Their easy to contact by phone and email, until you pay and once that happens they never answer there phone or email or even reply back. I tried to make a point one time and was on hold… Read more

    View All 3 Questions

    Review Highlights - Hawaii Car Transport

    Besides my car being dirty on the outside, which they give you a free car wash coupon for, it was in perfect condition.

    Mentioned in 24 reviews

    Read more highlights

    Coastal Auto Shipping

    Coastal Auto Shipping

    (108 reviews)

    Waikiki

    I can't lie, I was a little worried through the whole process. I am a control freak and I was…read morealready in Hawaii during the process. We had already shipped our Jeep through the military and that was the most stressful and unnecessarily painful journey from start to finish. It made me more nervous about shipping our Tesla especially since we weren't on mainland anymore. I contacted Coastal Auto Shipping after reading multiple reviews and thumbing through many different shippers profiles. Richard was so helpful, he asked a few questions via text and then helped me finish up by giving me a call. He answered quickly and I was never unable to reach him. There is a small time difference because we are on island time but that was never an issue and he was there for the entire process which made me feel better as well. My parents had our Tesla in Arizona and it was picked up from their house. They said the driver was helpful, quick and efficient. So easy! I was actually jealous that they had it so easy because when we dropped our Jeep off we were picking small hairs one by one out of a 2012 Jeep Jk just to drop it off. While it was free through the military, I will NEVER go through them again. We will be shipping our cars back through Coastal Auto Shipping. Our car got here in record time and faster than we expected which was a great surprise because sharing one car wasn't hard but wasn't all that convenient either. We got an email it had arrived, our name wasn't connected to the car so we talked to Richard and then were quickly back on track to grab our car. We were in and out faster than you could name the 7 dwarfs! If I could give them more stars I'd absolutely do it! We will be back in a few years to do this the other direction for both our cars, it wasn't overpriced and we were overall extremely happy with our service from start to finish!! Mahalo, we appreciate you all!

    Alex was great! This is definitely the best way to ship your stuff moving from Hawaii to mainland…read more Super easy and service was excellent.

    Honolulu Vehicle Processing Center - The signature that was needed from a SSgt at DMO.

    Honolulu Vehicle Processing Center

    (68 reviews)

    I was in and out of here for two vehicles. I didn't mount my subwoofer to the car so I had to take…read moreit out. Wiring was all left in tact. For the Tesla, they kept the charging cable inside. Transport to final destination was quick. All professional people. All respectful.

    I am not sure why this office has such negative reviews. If you read the requirements and prepare…read moreas they suggest, you won't have any issues at all. We booked a FASTPASS appointment so our documents were green-lit well ahead of time. Appointment was booked for 10/27/25 at 12:45pm. It was a little hard to get them on the phone but they answered my emails super fast whenever I asked questions. We arrived at 12:30pm to be a few minutes early, and we were done by 1:30pm. Service was as fast as it could be, and all of the staff was incredibly friendly! The process was smooth. When we arrived we checked in, and waited 5 minutes for them to call us back up. When they called us back up they confirmed all the FASTPASS documents were good to go, and had us sign some additional disclosures. Since the inspection crews go to lunch daily (mandated by their union) we had to wait until they returned for the inspection process. No biggie. I was able to drive into the inspection area at exactly 1pm. We didn't professionally detail the vehicle but thoroughly cleaned and vacuumed at home. Passed the inspection in about 20 minutes and we were on our way. People tend to leave bad reviews but often forget to leave the good ones. Don't be scared, prepare well in advance, and you will be smooth sailing.

    Royal Hawaiian Movers

    Royal Hawaiian Movers

    (386 reviews)

    I would like to commend the exceptional performance of Royal Hawaiian Movers Logistics coordinator,…read moreJennifer Wowor, who recently assisted me with transporting my car from Hawaii to the mainland. Complex logistics, constrained timetables, and attention to detail requires someone with exceptional skills, experience and patience to execute effectively. Jennifer went above and beyond to assist and guide me through the process, exceeding all expectations. Mahalo, Jennifer Mike N/Honolulu

    I wish I could give them negative stars…read more I moved from Honolulu to San Diego with this company, and the experience was terrible. My Samsung 55" TV and computer monitor arrived completely shattered. Ten smaller boxes of my china collection were missing, and the pieces that did arrive were broken. These were high-value items, and I was never compensated because the movers failed to put stickers on the boxes -- which honestly felt negligent at best, and intentional at worst. On top of that, around 15 boxes either never arrived or showed up heavily damaged. I communicated with both Hawaiian Movers and the local company, and neither showed any sympathy or sense of responsibility. Their response was cold and dismissive: just "go talk to the insurance company." This happened about two years ago, and I am only writing this review now because I was recently going through my china collection while preparing for an event, and it brought everything back. It still makes me angry and sad. Please be extremely careful if you use this company. Make sure the movers put stickers on every single item and box. In my case, they did not label many of my items, and that became the reason I could not get compensated. Worst of the worst. Do not use them.

    Hawaii Car Transport - vehicleshipping - Updated May 2026

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